Forum Posts

Release notes for Apps and Clocks

Are developers able to inform users of Apps and Clock faces of new features? Apparently the only way a user can find out about new features is by reading the description in the gallery. There is no reason for a user to return to the description after...

Guy_ by Space Racer
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Blaze clock has disappeared on watch and app

I went to charge my Fitbit Blaze, when I took it off the charger I received a “clock error, go to The Fitbit mobile app and try another clock” message. I go to the app and no clocks are available. My Fitbit hasn’t displayed correctly in about 4 days....

adefalco by Recovery Runner
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Resolved! Making money as developer

What are the payment systems available for making money out of clock faces and apps, since Fitbit's store doesn't support it yet? What are fees, pros, cons? Thanks

Resolved! Removing a Fitbit Studio installed clockface.

I started looking into Ionic development and built/installed a test clockface based on the template code. However, I now can't find a way to get rid of it from the watch itself, choosing a different one from the list on my phone app doesn't replace i...

allan175 by Tempo Runner
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Scroll view in watch face

I'm trying to incorporate a scrolling view using the virtual tile list function on my watch face. Everything is working fine, but when I scroll through the list the widget shortcut is pulled up instead.  Is there any way to either disable the system ...

krstn by Jogger
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Gradient mask causes elements to overlap

I have a basic gradient mask setup where the left side of the screen is HMS and the right is three goal rings with icons. On the simulator, I can see everything perfectly and nothing overlaps. However, when I load the clockface onto my Versa 2, a bla...

M.H by Recovery Runner
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Creating a Clockface

I am trying to create a simple watch face but every time I do this error comes up saying "One or more required files do not exist in the project: resources/index.gui and resources/widgets.gui". I have tried just adding the files but when I add them t...

Number of downloads

Hello, I am curious about how many downloads my clockfaces get. Can a counter be added to the gallery app manager? Thank you

davidcap by Recovery Runner
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fs.writeFileSync / SDK 4.2

Hi Everyone, Kindly asking you to help me with the following confusion: 1. The idea is for Clockface to query json stored on /mnt/assets/resources/ and show its contents on screen. This part works perfectly2. Another step would be to actually update ...

Resolved! Trying out watch face before approval

Hi all, I'm still new to the Fitbit world and I just submitted a watch/clock face for review and then realized that it's probably a good idea to have people try it out prior to review. I'm not sure if the review request is tied into the version at th...

Resolved! Problem with direct link in GAM

Hello, I have a problem with direct link in GAM. I created a new clock face with Fitbit Studio, and for text it I used Fitbit OS simulator. When I download the file .fba and I upload this file in GAM, I tried to put it on fitbit Versa with direct lin...

Gian01 by Base Runner
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Looking for a clock face

I’m looking for a clock face that will show the time, daily steps, steps per hour (and continue beyond 250), and will vibrate every 2 minutes from :40 past the hour until I’ve met the 250. I also need the 250 display to be relatively large, as my eye...

mzrdmd by Recovery Runner
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Designer clock face size restrictions

I am a graphics designer by experience and trade and I want to make designer clock faces for the Fitbit app gallery, but I am a little concerned by the 128kb limit. Will this be increasing for the Versa 3 and Sense devices? I am a Javascript newbie, ...

my.analogue_clock.png
adriec by Recovery Runner
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Resolved! Display Current Number of Steps on the WatchFace?

I'm looking for a way to display the current steps taken by the user on the watchface.  There seems to be several different ways.  Looking for some advice.  In using this Web-API ( https://dev.fitbit.com/reference/web-api/activity/#get-daily-activity...

When will Fitbit open up Always On Display?

Only certain prioritized developers are allowed to publish clock faces with always on display capabilities. I have created a couple of apps now and I've had several thousand installs of my apps. Yet, despite all the time and effort I have put into cr...

coding for clock faces.

I am trying to learn how to make my own clock face. I can get the image i want as my background and the time.When i try to put codes that i have found online for the heart rate, date, steps and battery, none of them work. What am I doing wrong? I've ...

iWatch Watchface Remake

I recently converted from Apple to Android, and decided to go with a fitbit versa 2 as my apple watch replacement. I was pretty unhappy with most of the watch faces not being very practical, and a little flashy for my taste so I decided to jump in an...

Resolved! What is the Glue Error?

Im Trying To Make A Clock Face, But There Is So much ERROR 22 Critical Glue Error, There is also ERROR 2 Critical Glue Error, Can Someone help me on this?

Resolved! Neverending Clockface Install

I'm sorry if this has already been answered here but I really couldn't find a solution.  I wrote a clockface with the intention of myself and one other person using it. It sideloads fine and works as expected. I published the app to the GAM and share...

Lucid Totem - Application for Staff Pick

Hello everyone,In the past 9 months I've been developing a very special watch face that adds a whole new layer to your FitBit Versa and Ionic, turning it into a Lucid Dreaming device. Lucid Dreaming, a very old concept, is the act of dreaming while b...

LD-Totem-screenshot.png LD-Totem-screenshot (2).png TOTEM_UPDATE-screenshot (4).png VERSA_night_WBTB_2.png
Mrch by Recovery Runner
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Simulator unable to uninstall clockface

Hi,I am developing on Windows 10, targeting Fitbit Ionic.I installed a test clockface from github. It is a simpleclockface displaying time, date, and HR. The clockface runs fine, but when I try to uninstallfrom the Simulator, the following occurs:The...

Resolved! Manually Control Date and Time on Simulator

I want to test different times and dates in the Fitbit OS Simulator to make sure they fit on the face properly of my watch face that I've designed.I can't seem to find a way to manually change those.Is it possible?And if so, how do I do it?

Eddy555 by Jogger
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No Approval | 30 Days | Clockface

I submitted my watchface on April 26, 2020, and it's been a month literally without any progress either way with the review. I emailed support team and all I got was that they know the issue with review queue and understand and appreciate patience. W...

musmanc by Jogger
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Resolved! AOD guidelines

1). Is the AOD mode allowed to have colour, or is it just supposed to be black and white?2). If my clock face has AOD functionality does this mean I have to make a separate one for versa and versa lite watches?

mzamo by Recovery Runner
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Resolved! User activity in a watch face...

Hello everyone, I am new to fitbit and javascript in general.  Things are going well (coming from working on Android Wear, I can instantly see why these devices use less power). but I have a bit of a hitch.  I am trying to add steps and floors to my ...

Energy saving tips and AOD

Hi, Does someone know if there is an official procedure to get your clock face approved for AOD? And is there a list or of basic tips to save energy?.. Kind regards,  Robert

FitRobert by Recovery Runner
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Resolved! Need a clock face removed from the store ASAP

I uploaded a face without KPay working, tried to fix it and deleted the whole file, started fresh. Fixed everything only to find that the UUID is different and I will have to take down the current product. The UUID I need taken down is 2c7cc44a-5b43-...

Momentric by Recovery Runner
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Image displayed simulator but not on watch

Hi fellow developers, I add an icon to my watch face and it seems to work on the simulator but is not shown on my watch.My code is #myLightningImg {x: 235;y: 280;width: 35;height: 22;fill: gold;} in styles.cssand  <image id="myLightningImg" href="lig...

FitRobert by Recovery Runner
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Resolved! Help with dashed or dotted arc

I am trying to draw an arc with dash or dotted border, I have tried using border css and stroke-dasharray (SVG property) but that didn't helped. Can anyone share some sample code or point me to the direction for generating a dotted arc. eg: Similar t...

modem by Recovery Runner
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Resolved! Displaying a generated base64 image

I am thinking about coding like this: <svg id="example1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"> <image x="0" y="0" width="5" height="5" xlink:href="data&colon;image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAUAAAAF...

almcken by Jogger
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Trouble Displaying Background Image

Hi everyone, I'm very confused as to why I am getting a path error. I have done the same thing for another clockface witihout trouble to display the background image. Any advice? 

xixi743_0-1583283252568.png
xixi743 by Recovery Runner
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Resolved! How to remove clock face from fitbit gallery app manager

Hi there. Can someone help me remove this clock face from fitbit gallery app manager please UUID3fabda01-adae-41e7-a7df-14f269306cc2  I accidentally created this one for all the watches but I am actually developing the face for Ionic only.