Product Feedback

I do regular scheduled exercise classes. Cardio load suggestions take no account of these planned regular activities. Daily targets should factor in this information so that guidance is more accurate and better aligned to my routine. Users should be able to enter their planned exercise for the next 1-7 days ... View more

I migrated my FitBit account to my Google Account. Now, with a new Google Account, I can't associate my FitBit account with it without losing all my data. There should be a way to either: 1) Reverse the migration to a FitBit account to re-associate with my new Google Acct OR 2) update the Google Acct linked to my FitBit (without data loss)   Moderator Edit: Clarified subject and updated label ... View more

I recently had a high anxiety weekend with zero exercise. My anxiety gave me a cardio load of over 250. Just because it reads what your heart is doing, not what you're doing. Maybe when a situation like that comes up, Fitbit can ask, "Was this an exercise?" Or something along those lines. Moderator edit: Clarified subject and updated label ... View more

Bit Valley keeps putting my son's "eegie" avatar in a dress when he shakes his wrist to choose his clothes. Stop gender brainwashing/confusing my child! There is no way to disable this Bit Valley app in Family Link. I have to go into the watch itself and disable the app. This doesn no good because the child can simply go back and reenable. <i>Moderator edit: Clarified subject and updated label ... View more

The Google fitness app used to track pace vs time similar to the heart rate vs time in the Fitbit app currently. The mapped pace visual is useful. But if that can have pace and heart rate, why cant the time line chart have pace and time? MPH or pace on the Y axis, time on the X Moderator Edit: Clarified subject ... View more

I would like an option to be able to track blood and plasma donations. The option should let me input the exact volume donated, and then auto track the average of how many calories I need to replace it Moderator Edit: Clarified subject ... View more

To be able to toggle on or off if you have specific sleep disorders such as narcolepsy, sleep apnea, etc. Instead of just "sensitive" for sleep. Moderator edit: Clarified subject ... View more

I add food on MyFitnessPal. Where it used to be instant talking to Fitbit so I could see my calories in/out, I now have to wait hours to even see how much energy I've burned, and the energy I've eaten takes an equally long time to appear. I added food at 08:00 this morning. It is now 16:25, and my calories in/out STILL hasn't updated. ... View more

Due to illness, I recently lost weight to the point of underweight (BMI 18.2). When I updated my weight in the FitBit app, it congratulated me with applause and a badge for losing weight. My current weight is below my "goal weight" in the app. The app should not applaud or give badges to celebrate once BMI gets below a healthy range. ... View more

You should be able to customize each individual zone for example: Set that Zone 2 starts at 120 and ends at 140. You should be able to do it for each zone. Notifications during excersize should be available and you should be able to choose how they work in example: App will notify you when you are below or above Zone 2. ... View more

- Take cardio fitness score into account for cardio load recommendations - Only warn about "taking it easy" if you have solid data suggesting that my activity is definitely unhealthy. The Fitbit app berates me now when I exercise! Don't measure my VO2max at 50 and then tell me I can't walk for an hour or two. The app should be cheering me on!   Moderator Edit: Clarified subject ... View more

A button/option to turn on a bright white screen on my Charge 6 Moderator Edit: Clarified subject and updated label ... View more

I want to be able yto quickly find, and read, the issues reported for bot current and previous support requests. At present you have to start a new support request to find any active support cases and when you find them you cannot review the issue that has been reported. This time I reported the issue via Instagram so I am unsure what was entered ... View more

Sleep function should not just record past sleep but propose sleep bed time to optimize upcoming sleep. You can enter a wake time and FB will suggest a bed time based on your desired sleep time, historical wake time, strain, recent sleep deficit , and naps. Take a look at how the Whoop does this. Moderator edit: Clarified subject ... View more