Forum Posts

Cannot change start date of predicted period.

Hi There, I have just started using fit bit with a Google pixel watch and phone. I wanted to use the period tracking feature and it told me my period should be starting today and has registered it as starting. It hasn't started. Looking at online ins...

Dora97 by Jogger
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Resolved! Periods not being saved

Hi everyone. Thanks for letting us know about this issue about the periods not being saved. We’re currently working to resolve it and hope to have a fix soon. Be sure to keep your Fitbit app up-to-date to ensure you receive the quickest resolution.W...

MarreFitbit by Fitbit Moderator
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  • 126 replies
  • 509 votes

Can’t track cycle under 11 days (Covid vaccine)

Okay so on Sunday I got my Covid vaccine booster.  Then last night (two days after my booster) my period started.  That would make today day one.  It also makes the cycle length 9 days this time.  It’s an actual period, after doing IVF for several ye...

Remove default cycle lengths please

For those of us entering menopause who may have irregular cycles, please remove the default length of 11 days for a cycle. I would like to track my cycle, but I can't add a period if it's within 11 days of the previous one. Which unfortunately, is ha...

Confirm button doesn't work

I'm able to edit my periods, however the "confirm" button doesn't work and is present all the time. This started a couple of months ago, I never had this issue in the last. Also, I have done the most recent update of the app.

Cannot edit change my period

Hi — so I am trying to change my period  tracking from five day ending Sunday to four day ending Saturday — but the calendar won’t let me swipe backwards from Sunday. Is there something super simple I’m missing?   Moderator edit: updated subject for ...

Jcs0911 by Jogger
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  • 12 replies
  • 26 votes

Randomly changes when my period started

Past several cycles the fitbit app has taken upon it's self to randomly change when my period started. Sometimes it seems like it's because I had to manually edit my cycle because it is always wrong by about 2 to 3 days (meanwhile my primary tracking...

Unable to edit or delete incorrect periods logs

Just like every. single. message. on the board about the menstrual health app, my app just drops in periods into the calendar that align in no way with my actual cycle or predicted cycle. (ie: I will be at the end of my cycle, and check the app and i...

Resolved! Logging period start and stop dates is really wonky.

For the last few months it's been really wonky trying to edit the start and stop dates of my periods. The predicted dates are reasonably on track, for the last few months when I went to edit dates. If they were off by a day or two it would tell me th...

SPGmd by Strider
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11 day limitation?

Last month I skipped a period and this month I got my period sooner, however the app prevents me from logging correctly because ‘The minimum length of a logged cycle is 11 days. Learn more’… who is Fitbit to make that decision??  Obviously irregulari...

Jeska68 by Recovery Runner
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Past Periods have changed

Hi, I have been using Fitbit for close to ten years now, and using the period tracker for about three. I recently had an unusually early period - it was a 16 day cycle rather than my usual 25 days. I was planning to use my Fitbit data when I speak wi...

Menstrual Health not working

Everything on the app is working properly except the Menstrual Health. When I click on it, it's like I have never entered anything in. I have been tracking for about 2 years. Even if I put a date in, it doesn't save it. I have uninstalled app, logged...

Move period off of today

I would like the ability to shift a predicted period off of "today" when it hasn't started yet. Choosing "not yet" doesn't do this. On a given day, I can usually tell if my period is going to start that day. It is frustrating to see "day one" or "fiv...

Menstrual health feature glitching needs improvement

I have used the Fitbit period tracker for years now but I am constantly having issues with it compared to other apps. The fitbit app will crash when trying to log a period or when clicking on a date to add symptoms. The dates reset to the year I was ...

Period tracking gone crazy

The app was working for months and now despite having logged a period and it being recorded with the darker pink as a period the app is not counting it as day 1 but continuing from my last period. So now I am on day 73 of a cycle.... how do I get it ...

Burkiey by Jogger
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Lost data after last update

After last update I lost all my periods data and now when I am going to log next period calendar always shows me 1984 year and I have to scroll through to the right year. It’s terrible annoying. Can someone please help me with this update problem?

MonGod by Jogger
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We need a confirm period button!

Every time I have my cycle, and the app has correctly predicted it, it will move the cycle date if I don't manually edit it (it will sometimes even move it if I have edited the period days). Please just give us a simple "period start confirmation" th...

[Android] Can't edit or confirm period

This seems to be a common issue, but none of the suggestions I've found on other threads have worked for me.  The period tracker in my Android Fitbit app has worked just fine for me until this month. My period started two days after my predicted peri...

Female health tracking - confirmed periods

Hi, my period is a week late. It says my last one was12-16 March. It's dark pink. I actually can't remember having it or not in March (I've been dealing with severe breakup). If it's dark pink does that mean I confirmed it - or does the tracker autom...

Suzstar by Jogger
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Resolved! Extend period tracking for more than 10 days

Can you please update female tracking to allow for longer than 10 days?  It's disappointing that the feature cannot be used to accurately track my cycle since it does not allow a long enough duration.     Moderator edit: title for clarity 

Period tracker messes up past periods

I have noticed that when I edit a current period start date it changes my past period start dates, even though I had confirmed each preciously. My cycle is not consistent so I don’t want to change past cycles I want to track my inconsistencies. Thoug...

Rae_ by Jogger
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Error occurs when editing periods

I cannot change the start or end of my period on the period tracking tile, on either my phone or desktop. Every time I press "save" I get an error message telling me that an unexpected server error has occurred. I've been trying for the last 48 hours...

angbw by Recovery Runner
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  • 20 replies
  • 10 votes

"Unexpected server error occurred" on Windows app

I try to add a period using the pen button and the "+" button, but it won't accept.  Keeps telling me "Unexpected server error occurred."  I am connected though.  App is on Windows laptop.Any suggestions?   Moderator edit: updated subject for clarity

Laura00 by Jogger
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  • 2 replies
  • 1 votes

Entering Period without changing Previous Periods

I can be irregular.  When I entered in a period 2 weeks after a previous period, it changed the period dates before those.  It made them all to be about 28-30 days apart exactly.  How can I enter in each new period without it changing the dates of pr...

Resolved! Flow intensity should automatically log a cycle.

I currently use clue to track my cycles and I’m really happy that this is being brought to the Fitbit app.  I was wondering about the decision not to automatically add a period when you log flow intensity. I’ve seen the warning in the symptoms page s...