Product Feedback

The latest app upgrade removed the ability to edit activity information (again). This impacts app generated activities & manually added activities. Since dashboard access has also been removed, there is no way to change/update an activity start/end date/time, duration, distance, energy burn, name (standard or custom), & active/impact minutes/zones. ... View more

Now we've lost the web dashboard I have no list of activities.. to convenienctly compare my performance prior to this I could snip a web graph or open 2 web pages side by side after identifying which activities to compare in the list of my activities. Now we don't even have a list. So what is Fitbit all about then if it's not fitness over time? ... View more

Since the removal of the web based dashboard it is no longer possible to create Custom Workouts or to access most of the previously available database workouts. Please make it possible in the app to create custom workouts so that users can track a wide range of activities (e.g. Badminton, Pickle Ball, Roller blading, etc) ... View more

Along with many, I am very annoyed (to the point that I will not replace my Fitbit when it breaks but will go elsewhere) by the removal of the browser view. The IOS app only shows a run duration to the nearest minute, whereas the browser view showed to the second. Have you no idea what the basic requirements of a fitness tracker are?   Moderator Edit: Clarified subject ... View more

I once loved using the app to check out my work out summary. Then there was an update that changed the summary format. It was awful, so I normally check it out through the actual website. Now, with another update, I can't even do that. Its the main feature I use but can no longer do that. Moderator edit: Clarified subject and updated label ... View more

When you are walking and then you stop walking, Fitbit should not wait 15 min to send a reminder to end the exercise. At the very least, it should go on pause. What could possibly be the reason to leave such a gap? LizzyFitbit: PLEASE DO NOT CHANGE MY TITLE! Your "edits" make my posts not come up in searches. ... View more

I do curling and it would be nice to have the option to record that workout. I know the Apple devices have that for an option but not fitbit. I hate apple products and have been using fitbit devices for years. Please add this in already! Moderator edit: Clarified subject and updated label ... View more

When activity tracking is started, various data such as heart rate is tracked until activity is ended and the activity details shows all such data. However, for an activity that was manually added post this activity, this data is not absent. Suggestion is that if heart rate was in fact tracked during the retrospectively added activity, show it. ... View more

A recent firmware update for the Charge 6 (66.20001.202.94) changed the top-of-screen metric during exercises tracked on-device in the Exercise app to be the current time. It used to be something more relevant to the exercise (e.g., Distance for Runs, Calories for Weights, etc.). Please allow users to select the top-of-screen metric. ... View more

I just got back from I run and I can’t see the break down in splits per KM or the location in which I ran, or the breakdown or heart rate throughout that run? I bought this watch to do exactly that as that was how it was advertised to me.   Moderator Edit: Clarified subject ... View more

When I run, I like to do interval training based on my heart rate. The haptic activity zone alerts (entering fat burn and cartdio zone) are perfect for this as they alert me without having to check my watch. I need one more haptic alert. Extiing Fat Burn zone. This would alert if my HR Falls below the fat burn range.   Moderator Edit: Clarified subject ... View more

Bug: * Android app, latest version. * Edit exercise from today that I recorded via my fitbit device. * Change distance from 3.53 km. * backspace to 3.5, validation error "Enter a valid distance" * put it back to 3.53, same error * 3., same error * 3 passes validation I have restarted my fitbit device and uninstalled and restarted my phone.   Moderator Edit: Clarified subject ... View more

Logged a run from the Charge 6, Web dashboard shows Duration as 25:15. App shows the duration as 25! On the previous app, I was able to see the run duration in hours, minutes and seconds. Having the seconds missing makes the app view of the data much less useful - bring back the seconds please. Moderator edit: Clarified subject ... View more

Can we please have total activity tracker BUT by individual distance? I'm a runner and would love to see the distance I ran in a year vs walk.   Moderator Edit: Clarified subject ... View more

It is great having access to all exercise shortcuts on the Charge 6, however I would like to be able to choose the ones that appear in the first 6. Moderator edit: Clarified subject ... View more

I wish fitbit counted exercise on a stationary bike. Heart rate should be enough to prove I was exercising. Why can't we choose method of execise? Moderator edit: Clarified subject ... View more

In the previous app, it showed my average and max heart rate. The graphic was also goof and showed you the highs/lows. The new app is very grey and only shows average HR (not max). Against the graph it shows zero to 200 so the variation in HR is harder to see..tried to add pic of same run. Left=new. Right=old. Moderator edit: Clarified subject ... View more

I used to be able to rename my workouts, but the new update no longer allows this on the android app or on the website dashboard. Please fix this. Moderator edit: Clarified subject ... View more

Make possible to view the course traversed since having started a Walk/Hike/Bike being recorded via premier smartwatch, without actually terminating the activity. Optional timestamp would be nice. This perhapd could be designed feasible/realistic by implementing the option into period when the activity is paused. ... View more

Add an option to manually add a swim workout (laps, distance, calories, etc). Currently, I can only track these by manually adding swim workouts on the desktop. I have an old charge 2 I need to keep using so I can’t swim with it. Moderator edit: Clarified subject and updated label ... View more

Please add this option with GPS tracking for paddle sports (paddle boarding and kayaking) so that users can effectively track this exercise. Moderator edit: Clarified subject ... View more

This watch needs a basic ALWAYS ON alarm mechanism to alert the user when their heartrate goes over a certain threshold such as 120bpm. It would also be useful to have the watch alert the user when it's getting close to the set threshold too... especially during exercise ! Moderator edit: Clarified subject and updated label ... View more

I had the first Versa way back when, and the onscreen workout walkthroughs were absolutely brilliant! I lived near the beach, so it was a wonderful way to be outdoors but still have a guided workout. I never understood why the feature was scrapped and would be one happy camper should it be reintroduced.   Moderator Edit: Clarified subject ... View more

I am a water fitness instructor in Florida, and I have used Fitbit products for several years, currently the Charge 5. I have noticed that class participants with Apple fitness products have the option to choose some type of water fitness as an exercise option on their smart watches, and I would like this option added. ... View more

Add stationary bike as an exercise you can log   Moderator Edit: Clarified subject ... View more