Product Feedback

wtupyo · ‎04-17-2025

With Fitbit having been getting overhauls and new functions added, along with the addition of the Pixel Watch, please reconsider adding in a built-in way to track and manage prescriptions and vitamins. This should be 1-st party built into the app.

Mosijab · ‎04-10-2025

Hi, I can't find time zone of Iran. I bought my Fitbit over a year ago and I've been using that nicely, until I came to Iran where it shows the time wrong as I cannot find "Iran" the time zone setting.I am a Swedish citizen who is having a trip to Iran. Then Fitbit should work for me as a buyer in all places. Med vänliga hälsningar / Best regard Moderator Edit: Clarified subject

Happydays8394 · ‎04-09-2025

Create the ability to change whether user prefers to see progress on daily or weekly goals as the default. Moderator Edit: Clarified subject

Gabriel1024 · ‎04-07-2025

I would like to see all time records for various workout types and be able to navigate to that workout. Something like "max speed while skiing/biking" and tapping would link to the workout. Moderator Edit: Clarified subject

Gabriel1024 · ‎04-07-2025

I want to see mountain-bike-friendly forest trails nearby. It would be helpful to see the "hotpaths" (similar to Strava) where people are biking, with elevation data and perhaps difficulty(voted by users similar to Trailforks app or estimated based on health data from others). Having navigation on the watch to keep you on the trail would sound nice Moderator Edit: Clarified subject

VR_Silver_Dove · ‎03-29-2025

I have been using Fitbit years, and I use VR for fitness, love tracking my heart rate, cardio target load with my performance In VR fitness and monitor it with smart scales which update Fitbit. With today’s technology, as Fitbit is aware I am burning calories isn’t it about time Fitbit recognises VR fitness as real fitness. Moderator Edit: Clarified subject and updated label

marcoshalano · ‎03-07-2025

Snore detection is a very useful feature. It has in some Fitbit devices that have a microphone, and Google Pixel Watches also have a microphone, so it should be relatively easy to implement in the Wear OS app.

JZimmerman1 · ‎02-07-2025

My old Fitbit read my heart rate fine through my tattoos. Why did the technology take a step backwards?

Gerry7 · ‎01-21-2025

Please could swim lengths be added. I hate counting lengths but it's a measure of progress for me rather than overall distance swam. Also, there doesn't appear to be an option for a 33m pool on the app. Finally worked out how to at least change it manually on the fitbit. Not all pools are 25 or 50m Moderator edit: Clarified subject

lisiko · ‎01-12-2025

The Fitbit app when synced with the Fitbit in Ukraine puts Ukraine in the same time zone as London (I.e, 2 hours later than it should be). I found a workaround which is to manually put myself in Helsinki, but this should be easy enough to fix. Moderator edit: Clarified subject

MahmoudYasser · ‎11-10-2024

It would be great to add the ability to sync other smart watches to the fitbit app like Huawei and Samsung smart watches Moderator Edit: Clarified subject

RavenHoang · ‎07-31-2023

Hi Team I am in Vietnam, we have Bike, Car in the Google Maps Options as they will direct you to different routes. As there is no Bike Option in the app, in order to use it i need to use Car option that lead into a longer route than Bike and sometimes it is not correct l.

Chelsea92 · ‎07-17-2023

Would love to see the mobile app get a face lift with a totally different design to app instead of the same boring thing you guys have given us to use for years!! 🙏🙂 Moderator Edit: Clarified subject

SunsetRunner · ‎05-31-2023

There should be a way of removing the charge % symbol in the app on the versa 4 Moderator Edit: Clarified subject

Victor001 · ‎02-18-2023

When a Fitbit is running old software that is going unsupported, a message should appear on the cell phone screen. Just failing to sync is not good customer relations. Moderator Edit: Clarified subject

Trystero · ‎12-29-2022

I would like an option in the Fitbit App, to choose automatic or manual firmware update, choosing when and if to do it. Now, every time I open the app, the big warning appears and I have to close it.

Treehen · ‎11-05-2022

Cross Country and Skate Skiing should be added exercises, separately as they are quite different.

mikec2 · ‎07-13-2022

I have had problems, like many, with fitbit and the food log. I have been constantly told it is because my phone is too old as it runs android 9 and will not upgrade further. Despite this I am then told to get a newer one or 'why don't you borrow a new one from family'. I can not afford to keep getting a new phone yo keep up with fitbit.

twwp · ‎03-17-2022

The button to move backwards in time is very like the android design language for "Back" and I regularly find myself looking at yesterday by mistake. Maybe you could change the design of the button or make previous days a different colour? (The latter is a sub-optimal solution - you should really design out the mistake)

Kalimbas · ‎11-28-2021

I can't believe real time HR is not available on the Fitbit app. I use a treadmill and don't like holding my wrist in front of my face for a half hour at a time! I've drilled down into forums and the chat help and wasted two hours of my life just to find this out. There must be a reason for this. Id recharge daily if it was a battery drain.

evakitkat04 · ‎08-24-2021

I would really like to know more exact times of the data tracking for all graphs. For instance, what time did I wake up due to restlessness? What time did my heart rate spike? I thought I'd know down to the minute, but even a 30 min time frame would be incredibly more helpful. Moderator Edit: Clarified subject and updated label

MicrobioBec · ‎05-09-2021

If you set your distance measurement as miles, your weather app is automatically put into Fahrenheit, and if distance is set as kilometres, weather app shows celsius. You should be able to choose one setting without inferring the other. Moderator Edit: Clarified subject and updated label

Atomic77 · ‎01-17-2021

How about instead of having to use wifi to sync the fitbit and make changes why not use the users cell phone network.? Not everyone has wifi and most people with iphones or androids have a data plan. Moderator edit: Clarified subject and updated label

AntheaMulan · ‎01-15-2021

Many business people have switched to WhatsApp Business on smartphones, Fitbit don’t seem to have that option of receiving notifications from WhatsApp Business (only the normal WhatsApp).

EnriqueApproved · ‎01-14-2021

With so many leaving big tech social media platforms....I ask will you please add Direct Messaging on your Vero.co like you already have on Twitter, Facebook, and Instagram to connect with customers and potential customers for general inquiries. At a minimum make sure to reserve your company name before someone else does.

TheLazyPanda · ‎09-26-2020

Calculator and calendar for fitbit sense with a reminder Moderator Edit: Clarified subject

mmmmmmmname · ‎01-08-2020

On the Dutch App the score for FAIR is translated in matig. To me matig is really discouraging, so my suggestion is to replace it by voldoende or redelijk. BTW, matig is much closer to poor/bad than in between good and poor/bad. Moderator edit: all-caps Moderator edit: Subject for clarity and labels.

Noname12 · ‎10-17-2019

Please please make the times recorded in the app editable. Unless one leaves the bed, the time in bed continues to be recorded as sleep. I often have longer sleep periods recorded when I was reading or watching tv and was definitely not asleep.

EROTO · ‎09-30-2019

Seems the time the display remains on is fix and not possible to change. Add a configuration to change the time the device's display remains on, shorter or longer on Alta HR.

Sonoguy · ‎09-27-2019

I've been using the calorie tracker and it has a wonderful deep library but there are some foods I eat often but not often enough to stay on the "frequent" or "recent lists". If there was a "favorite" tab it would make finding those foods much easier.

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Product Feedback

Medication and vitamin tracker in the Fitbit app directly (not 3rd party)

Add Iran to the timezone list

Allows users to select whether to see weekly or daily goals

Able to see all time records for any workout type

Show forest-trails nearby on Fitbit app

Support VR exercise and sync stats to Fitbit app

Make snore detection for Pixel Watch available

Read heart rate through tattoos again

Record swim lengths on the Fitbit app

Correct time zone for Ukraine

Able to sync other brand smartwatches with the Fitbit app

Adding Bike Option in Google Maps

Make a new and different design for the Fitbit app

Remove Fitbit device's charge % symbol from the Fitbit app

Add a firmware update prompt if available on Fitbit app

Option to choose automatic or manual tracker firmware update in the Fitbit App

Nordic Skiing

Improve options for older OS users

Make it harder to go to yesterday by mistake

Real time HR availability on Fitbit App

Show exact times on all graphs in the Fitbit app

Allow distance units not to determine temperature units

Able to use mobile data to sync with Fitbit app

WhatsApp Business

Add an official Fitbit page on Vero social media

Calculator and Calendar for Fitbit Sense

Change Sleep Score of matig to voldoende or redelijk for Dutch translation

Editable sleep time

Configuration to change the time the display remains on.

Can you add a Favorites tab to the calorie tracker?