Product Feedback

When I run, I like to do interval training based on my heart rate. The haptic activity zone alerts (entering fat burn and cartdio zone) are perfect for this as they alert me without having to check my watch. I need one more haptic alert. Extiing Fat Burn zone. This would alert if my HR Falls below the fat burn range.   Moderator Edit: Clarified subject ... View more

On the fitbit app store it would be nice to be able to filter compatible apps by device type (in my case a charge 6). This would have saved me a lot of time in realising half the apps are not available for my device Moderator Edit: Clarified subject and updated label ... View more

Bug: * Android app, latest version. * Edit exercise from today that I recorded via my fitbit device. * Change distance from 3.53 km. * backspace to 3.5, validation error "Enter a valid distance" * put it back to 3.53, same error * 3., same error * 3 passes validation I have restarted my fitbit device and uninstalled and restarted my phone.   Moderator Edit: Clarified subject ... View more

The choice of watch faces for charge 6 is very small . Please Integration at least something simple in black and white that doesn't look like I am stuck in the seventies. Even on charge 4 I had better options. Moderator edit: Clarified subject ... View more

The Charge 6 charging screen doesn't observe regional settings - it displays the date in US date format - mm/dd rather than observing regional settings (eg. dd/mm or dd.mm) Moderator edit: Clarified subject and updated label ... View more

On the Charge 6, and I think this was the same on the 5, you cannot enable "Exercise Focus" to turn off notifications during exercise unless you enable Do Not Disturb. The Exercise Focus setting should not require DND to be enabled, since it should be conditional on using the Exercise app on the device. Moderator edit: Clarified subject ... View more

I loved the Relax app, which let me do breathing exercises with my eyes closed, on my old Fitbit, which was a major reason I got a Charge 6 rather than a competing tracker, but was disappointed to find Relax was gone. EDA scan does not have the critical tactile element for breathing. ... View more

New Watch, new customer. It took me DAYS and talking to chat support to figure out how to strop the "Reminder to Move" notification. I even stopped all notifications on the phone side and they still come in. SOOO **ahem** infuriating. You should fire the product manager immediately or whoever came up with the idea to BURY that setting in the app. Moderator Edit: Clarified subject ... View more

I just got my wife and I matching Charge 6 watches and while I'm overall pleased enough with the user experience so far, the clock face selection leaves a lot to be desired. The vast majority of the options are simply unusable. The remaining few acceptable ones still are not particularly endearing. Moderator Edit: Clarified subject ... View more

Logged a run from the Charge 6, Web dashboard shows Duration as 25:15. App shows the duration as 25! On the previous app, I was able to see the run duration in hours, minutes and seconds. Having the seconds missing makes the app view of the data much less useful - bring back the seconds please. Moderator edit: Clarified subject ... View more

Can we please have total activity tracker BUT by individual distance? I'm a runner and would love to see the distance I ran in a year vs walk.   Moderator Edit: Clarified subject ... View more

Please add a simple tile to allow swipe access the apps on the Sense 2. Just like it comes up if you push the button, make that a tile instead or as well. I actually have arthritis pain in my hand and pushing the button hurts. I can turn my wrist to turn the display on, and it would be nice to just swipe to get to any app, not just a few. ... View more

I have my weekly active zone minutes set at 400. The app no longer tracks my weekly total and remaining minutes for the week. The updated app version is no longer informative and lacks clarity. Please restore the 'Weekly Active Zone Minutes' graph. Please and thank you. ( I attached an image from the old version of the app. ) ... View more

Can you please remove the multi tap feature for the dismissal of the alarms? I use my alarms for more than just waking up. I use them to help me keep my morning moving & sometimes when my alarm goes off while I'm driving, it's dangerous for me to have to look at the tracker to dismiss. 99% of the time I have to snooze until I get to my destination ... View more

It appears Fitbit took away the most useful feature - exact time of day active zone minutes are acquired. Prior to the current update, you could tap on active zone minutes, scroll down and see at what time of day active zone minutes were acquired. Moderator edit: Clarified subject and updated label ... View more

The Sleep Score tracks optimality based on percentages, which has the non-sensical result that a 4-hour sleep stint that logs 60 minutes REM/Deep Sleep (25%) gets higher score than 8 hour sleep with 90 REM/DS (18.75%) each. Moderator edit: Clarified subject ... View more

None of the Charge 6 clock faces are suitable for everyday wear especially in a business atmosphere. The majority of them are nothing more than cartoonish. I would like a normal clockface with date, time, and the option to add one or two additional tracker stats without the need to tap on screens.   Moderator Edit: Clarified subject and updated label ... View more

The Fitbit Charge 6 currently lacks camera control for mobile phones. A valuable enhancement is to enable the band to send a "Volume down" command to phones, triggering the camera shutter in most apps. This straightforward integration can make the band multifunctional and more user-friendly.   Moderator Edit: Clarified subject and updated label ... View more

I recently migrated to the google app which has superseded my fitbit app. It appears that the google app does not provide the same options to export the data from the fitbit device that the fitbit app allowed. The original fitbit app allowed me to output a spreadsheet that was a daily summary of the body, activities and sleep information. Moderator Edit: Clarified subject ... View more

The clock face gallery is full of designs with highly particular aesthetics, but there is no simple elegant watch that combines the main features of the device. Classic watch design needed. All features proposed can be found here: https://community.fitbit.com/t5/Fitbit-App-Gallery/Clock-face-with-all-standard-features-needed/m-p/... ... View more

I'm using Fitbit premium with Pixel watch 2. There already is a post existing but talking about sense 2. The idea remains to be able to receive real time stress notifications or nearly ones, just maybe after synchronization with the app and computation. Moderator Edit: Clarified subject and updated label ... View more

It is great having access to all exercise shortcuts on the Charge 6, however I would like to be able to choose the ones that appear in the first 6. Moderator edit: Clarified subject ... View more

The Charge series are marketed as fitness wearables but none of the Charge 6 faces are suitable. Basic requirements are, on the 'home' screen: Time hh:mm Heart rate HR zone In clear bright text readable at a glance. No need for fancy fonts, colors, animations. My old Charge 4 did that perfectly. Moderator Edit: Clarified subject and updated label ... View more

Bingo was super motivating and a lot of fun. I loved it and I miss it. Many others do, as I am sure you have heard. Why would you remove such a fun and popular feature? It seems Fitbit/Google wants to make the journey as lonely as possible. Bingo built community. Fitbit seems bent on isolating us from each other. ... View more

In the old app, you could get to a screen where you could scroll through a list that had your daily steps going back forever. Now the best you can get is a week at a time. Bring back the view that let you go back indefinitely with having to page forward and backward.   Moderator Edit: Clarified subject ... View more