The Ace 3 has a water glass/log icon on the tracker but there's no way to actually log water. On the app, water intake isn't even one of the options for the Ace 3. What's with that? Why even have the icon on the tracker if it doesn't do anything? ...
I just bought two ace 3’s. On one the device shows sleep when you scroll down and the other doesn’t !? How can i correct this I’ve looked at everything from the app to the watch settings itself
I need to factory reset my Fitbit Ace 3. My child is having skin issues and I need to return. When I go to the watch there is no option under settings to clear data. I cannot find anywhere in the app to do so. Help? Moderator edit: updated subjec...
As a teacher and a parent, I know the many reasons deep breathing is important. It's good for physical, mental, and emotional health, and our kids need help developing this skill. I have a Charge 4, and my child loves to use the guided breathing app...
Hi, Can Ace 3 track my child distance and pace during running and can it show the accumulative distance for 1 month? Moderator edit: subject for clarity
Hello, we just received my son's new FitBit Ace 3. Out of the box, my son touched the buttons and the smiley face appeared. We tried to put it to charge, but notting is happening, no battery symbol... just the smiley face We tried to connect it to...
Having purchased the Ace 3 only a month ago, paying for an additional strap - both straps have now broken. The first, which connected a little like the normal adult Fitbit, with pins, broke after just a week of it being worn, with the pins breaking o...
I understand that it's currently impossible to change Ace 3 from a 12-hour to a 24-hour clock, which is annoying enough, but when the 12-hour clock isn't even in the right format, it's just plain wrong! My son's brand new watch shows 05:25 in the aft...
The Fred face just disappeared on the Ace 3. Daughter has been crying since then... you guys really know how to make kids unhappy!! Bring Fred back!
What is "kid view"? Where is it found? Moderator edit: updated subject for clarity.
My son is too young to have a smart phone or tablets to which he can sync his ace 3. I would love to be able to send him cheers, and the occasional taunt, but all my attempts to do so end up in their accounts that are, in all practicality inaccessibl...
Hi, I have to gift a Ace3 to my nephew, when is the Ace 3 expected to launch in India? He is waiting patiently, but I need a date?Ajit
I have recently joined the Fitbit family. I am trying to up my daily FitBit goal from 5,000 steps to 10,000 or possibly even higher. But I can’t seem to find a way to do that. I read on another form that you go to your Account page and then click on ...
Found out today that kiddos new Ace 2 doesnt automatically detect exercise. Does anyone know if the Ace 3 does? Moderator edit: label
I lost the buckle in my son Ac3 .How I can get new one Moderator edit: subject for clarity
I'm looking at buying a fitness tracker for my 8-year-old. Fitbit seems like the obvious choice, and the Ace line is getting some good reviews for kids. I know it's "swim-proof" but does it actually track swimming? My kid is a competitive swimmer. It...
Hello, I got an Ace 3 for my 9 year old who doesn't have a smartphone. I downloaded the FitBit app from the Microsoft Store to my laptop. However, I do not see the option for Ace 3, only for Ace and Ace 2. Someone please advise on how I find Ace 3 fr...
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Do Ace 3 bands work with Ace 2? Moderator edit: updated subject for clarity.
Hi, Today, I wanted to install some apps onto my Ace 3 (Fit OS 54.20001.134.7) but when I load up the gallery, nothing except Settings, Alarms, and timer appears. I am very annoyed. Is there any way to fix this issue? Moderator edit: subject for ...
I have to post this because the manual is as clear as mud Ok so what exactly is the correct way to setup a FitBit Ace 3? We have 4 existing FitBit devices enrolled in an existing family account When I look at family account I see option to creat...
Our eight-year-old likes counting his steps, but doesn't care for the silicone band. Are there other bands available for the Ace 3? I couldn't find anything on http://smile.amazon.com/?tag=p8p-20 or https://duckduckgo.com/?q=fitbit+ace+3+band&t=h_&ia...
Fitbit Ace 2/3 X Gohenry Since gohenry and Fitbit ace are intended for kids, this would be a great little thing. Kids can use a more kid friendly version of Fitbit pay with their gohenry cards. They will not be able to view their statement or make ...
Hi there, My daughter has a brand new Ace 3. It tracked her sleep (sleep and wake times, periods restlessness) perfectly the first night. Since then it has started to give very strange readings - saying that she woke up at times that she was clearl...
I bought my daughter an Ace 3 for her birthday. Setting it up wasn't a problem, and she now has a child account linked to my parent account. However, the data visible via the app on her phone is somewhat limited. So she would like to be able to view ...
I have just bought an Ace 3 for my son. It’s working ok and I’ve set up a family account and a child account. However, when synched to my phone the Fitbit notifies him when I’m making a call/message etc. I don’t want him seeing my messages so does th...
Day 1 of Ace 3 for my kids and my son's stopped logging activity mins at 59 mins around mid day. Says it's still syncing and steps registering but no activity. Can't reach support for help so it's pretty disappointing. Any suggestions? Moderator...
My daughter received the Fitbit Ace 3 for Easter and it will not turn on when inside the wristband. Once I take it out it will turn on. So frustrating. Any help will be appreciated.
I have a ace 3 for my daughter. And on my account. But I can't change the hour from 12 to 24 hours. Can somebody help me? Greetz Moderator Edit: Clarified subject
When they say that people who own a smartphone would love getting call notifications does that mean that we should have a smartphone to get call notifications Moderator edit: updated subject for clarity.
When I click on add device it takes me to create family account then I click on it and it come up with unknown error. I have read that you can creat family account on the app but I can not find it. I have clicked in my profile. How do you know if you...
Hi, my son got an Ace 3 10 days ago & the home button only works intermittently - it appears to be blocked by the wristband. Any solutions to this problem? Thanks Moderator edit: subject for clarity
Hi we have a ace 3 and we want to change the icon it said to do through the app but we can’t locate it ? Moderator edit: subject for clarity
having trouble setting up this one why. i started it charged it says to reset it puch button there isnt one anywhere other then the water one Moderator edit: updated subject for clarity.
Hi,Is the Ace 3 compatible with Inspire 2 bands? Thanks!
Can anyone tell me if Ace 2 bands fit the new Ace 3 please? Moderator edit: updated subject for clarity.
Does anyone know if you can set alarms on the Ace Fitbits?? I’m wanting to get the ACE 3 for my daughter, but want to be sure you can set alarms. Moderator edit: subject for clarity
