Product Feedback

Can the fitbit "developers"   please check out the competition and be creative and foward thinking. Do the customer really have to ask u for even every single trial feature or every bit of logical, practical and user friendly feature. Geez. Thanks ... View more

I would like to suggest an integration between Fitbit and 8fit app.     Moderator edit: Labels ... View more

I bought my watch from Best Buy today and was disappointed to find out after the fact that I could not purchase the 2 year protection plan. I would like to suggest that you sell the 2 year protection plan separately, as people who don’t buy their watches directly from you would like to protect their watches as well.     Moderator edit: Clarified subject and Labels ... View more

OurPath is a lifestyle programme designed to help people who are at risk of type 2 diabetes and other weight related health conditions. The programme makes use of fitness tech and as a Fitbit enthusiast I was disappointed to find that Fitbit does not support the OurPath app. Considering the fact that other big name wearables have integrated with the app, I think Fitbit is missing out.   As OurPath is growing in scope and influence, it would be great if Fitbit could make OurPath a compatible app. ... View more

My daughter has a Fitbit Ace and is disappointed that it can’t do as much as her brothers Vivo Jr. she would love to be able to time herself ... View more

Hi I do not yet own a Fitbit as I am reluctant to get one due to reading that they cannot be used during swimming, although I have seen that you can add this data to your exercise log I feel that this is a gap in the Fitbit market. If a device could be made or even a case for an existing device then I would purchase without hesitation but as it stands I cannot decide whether to buy or to find another device which has a swimming/fitness function to use during all exercise and daily activities. Thanks   Moderator Edit: Updated label ... View more

I've seen the results of the Celebrity Challenges but have you thought about Corporate Challenges?  I know my company is very interested in improving the health of all it's employees (albeit not purely alltrueistic)  Wouldn't it be fun to say, have a competition by industry?  You can even offer employees of the participating companies a discount on select devices (possibly even subsidized by the company)  You can then follow the progress during the challenge, Company with the most steps, company with the highest average steps by participant and Company with the individual with the highest step count. This could be a boon for sales and good advertising for all companies.   Moderator Edit: Clarified subject and update label ... View more

Hi, I understand this will drain the battery but having an option will help with the following: 1. Call notifications will be faster instead after a few rings 2. On Android phones, it can then be used as a trusted device...even if its paired now its usually disconnected to save battery so the smart unlock doesnt work ... View more

We have 2 Motorla Droid Turbo phones.  We would like to be able to have call notification for both the Charge and teh Charge HR working with this phone.   Moderator Edit: Added Labels/Title for Clarity ... View more

There are roughly 3600 feature requests on here still in 'new' status.   Moderator Edit: Updated label ... View more

 I find the Interval exercises tracking feature almost useless because the watch face display cuts out after 10 seconds. Since the strenuous activity period is only 25 seconds (and the rest period is 1:30), I have to immediately tap the face or turn my wrist to make the activity changes on time. These are strenuous, fast-moving exercises where repeatedly fiddling with the Fitbit is difficult and distracting. I understand that a continuous display will (perhaps greatly) shorten battery life between recharges, but I'd rather recharge frequently (even after every Interval exercise) than have my Charge 2 be incompatible with short duration, quick-change exercises. ... View more

Please create a stronger/sturdier connection between the band and tracker on the Charge 3.  This disconnects too easily and can fall off wrist! ... View more

I have noticed my Alta doesn't have an option to enter strength training routines under excercises, when other Fitbit products and fitness apps have that option. Would there be a way to put that in a new Alta product and/or offer a way to upload additional features to a device currently in use?  Thank you for your time. ... View more

The red wristband is currently only available at Kohls department stores in US. I would like to purchase one. Please sell it on the Fitbit web site. ... View more

I have seen customers requesting upgrades to the Surge.  Is it possible that the Fit bit Surge can have the move reminder implemented?    If it's not going to be implemented and no other features will come to the fitbit Surge, please let us know.  In other forums fitbit said that they will continue to "support" the Surge software, but we haven't seen a release in over year now. ... View more

It would be really cool to get notifications when friends either complete their daily step goal or complete a workout for the day. This is a feature of the apple watch, which I chose the versa over this for many reasons, but have always liked the idea of that feature!      Moderator edit: Clarified subject and Label ... View more

I have a charge 2 on android and think it would be great if you didn't just have to choose 1 messaging app to receive notifications for. I believe you should be able to receive notifications from all messaging eg. Whats app, hangouts, facebook messenger, e-mail and text message apps at any time. ... View more

It should possible to show "live" values in the app (hr, steps and distance) during a treadmill walk.   Moderator Edit: Added Labels ... View more

I am 85 years old and don't have a "smartphone".  I need an alternate method to sync my Charge 3 with my computer so I can track my progress.   Moderator Edit: Title for Clarity/Added Labels ... View more

It would be a great option gor those that don't use google, iphone or Android calendars. Thanks    Moderator Edit: Clarified subject ... View more

I use my i-phone when walking to see progress toward goal. I am 65 and need to use reading glasses. It would be great if we could adjust text size just a bit. And disable display at night. It would also be spectacular if we could display time of day. The phone does have time above the app window but again for the 50 or so million people my age or older its of no use. I walk outside in winter a lot, my blaze is covered by cloves and such, so not so convenient to see time on it. Again I have the phone in my hand and would be great to see time, I am always on a time crunch to get done. Now if you really want to go over the top add a window to the app that can pull in the weather channel's radar and temperature. Outside I am looking for rain or storms.   Moderator Edition: Format ... View more

Hundreds of reports of broken bands on your website.  The connector on Charge 2 is not designed for normal use.  I had the band replaced three times in 15 months !!  Pictures on your site show the connection point failure.  Please do a better job of design. ... View more

Fitbit, i would love it if you could add sleep data to the Fitbit today menu on the Fitbit so that it is more easily accessible. It has been done on the Versa, charge 3 and ionic already. Why can’t it be done on the blaze?  Thank you very much ... View more

I think you should create more mini games, snd be able to choose and summarize which of these games you would like on you menu. And also make them available always and also I think that if you for instance, beat your high score you Gould get coins to buy more games for your Fitbit charge two ... View more

This one is really missing. . I would love to have it all in a single app instead of using different apps for tracking and for food logging. Grazie.     Moderator Edit: Labels ... View more

Hello   I use the food library avidly and I would love to see a new feature for combining multiple food items into a personalized item. Example: I make daily shakes which use 9 different items from strawberries to whole grain oats. I have to individually select each of the 9 items every time I drink my shake. If there was an option to group several commonly used food items into 1 favorite, that would be amazing. Basically if I were to select "Daily Shake", then every item in that group selects automatically.    Please consider and use this suggestion.   Moderator Edit: Title for Clarity/Format ... View more