Product Feedback

Victor001 · ‎02-18-2023

When a Fitbit is running old software that is going unsupported, a message should appear on the cell phone screen. Just failing to sync is not good customer relations. Moderator Edit: Clarified subject

Benja1979 · ‎02-18-2023

Jogging, chopping wood, shoveling snow, treading water. Moderator Edit: Clarified subject and updated label

kerrieBBOZ · ‎02-17-2023

Please add swim distance to daily total distance so that swim distance can be added to distance challenges. Applying a step converter to the total fail steps would also be good, but it might be easier to just add the distance. I use a Charge 5 but this feature is more about how the app calculates daily totals. Moderator edit: Updated label

Bearbrook · ‎02-17-2023

Hrv checks throughout the day. Moderator edit: Clarified subject

Brooketoria · ‎02-17-2023

Do not remove Challenges & Adventures! A lot us use these features to motivate us and connect. My kids are able to connect and do challenges with their friends too. Moderator Edit: Clarified subject

Chris_rux · ‎02-09-2023

The Fitbit can count but doesn't provide a running lap total in the water (I'm on an Inspire 3) to let me know what lap I'm on. It would be great if Fitbit added a feature to 1) show the length/lap on the device while in use and 2) allow to set a goal and notify the swimmer when they have reached their pre-set goal (beep/buzz/vibrate). Moderator Edit: Clarified subject

cmdurkan · ‎02-09-2023

I have sync'd my Fitbit with my primary care provider's site. I'd love to be able to enter my glucose readings, too, so all my data is in one place. I'm 122 lbs, exercise daily and eat super healthy but have diabetes and high BP, so am constantly trying to fight my lousy DNA. Tracking daily will definitely help. Moderator Edit: Clarified subject

ebharris · ‎02-08-2023

I wish there was a way in the app to be able to send a friend request to someone on the challenge that you are not friends with Moderator Edit: Clarified subject

Rcurl83 · ‎02-08-2023

Fitbit could use data from last year to challenge an individual to keep up.

SunsetRunner · ‎02-08-2023

Basically the last few days seem to have caused a lot of people issue as they couldn’t sync, update, correct steps etc. if the app had an announcement box at the top saying about a particular issue then perhaps Fitbit community wouldn’t express their angst so much Moderator Edit: Clarified subject

Anneh53 · ‎02-03-2023

An easier way to charge a Fitbit fitness tracker …. If you have a visual impairment or dexterity problem the chargers are a nightmare to use. Wireless charging or an easier docking station would be a better solution Moderator Edit: Clarified subject

BeckyJoO · ‎02-01-2023

I love that my Fitbit connects to my peloton. I would like to see the meditations in peloton be categorized under the mindfulness category Moderator Edit: Clarified subject and labels.

kowhaidusk · ‎02-01-2023

Please include a cadence calculator to add to a run session - and to be able to see it while running to keep cadence up and reduce heel strike running and injuries etc..

Schmemmiller · ‎01-30-2023

I would love if the Basecamp app would be able to sync with my FitBit Charge 5. I can track my workout in the Fitbit app, but I am not able to see my heart rate fluctuations alongside the workout variations. I also miss out on many challenges & contests because the apps don't sync. Moderator Edit: Clarified subject

anhickey · ‎01-26-2023

I want to use my Google Wallet on Charge 5 because my bank is not supported with Fitbit Pay. Also, I already use Google Wallet.

kasdeya · ‎01-26-2023

Under "Heart Rate", there are some very granular graphs which seem to show minute-by-minute or even second-by-second heart rate data. I would like to be able to export this data.

Podunk · ‎01-24-2023

Disabilities support team to supplement the customer care representative. People who are knowledgeable about mobility and visual deficits. Trained to help maximize the benefits of the Fitbit devices as part of rehab or every day use. We all know people with rehab or other disabilities who might benefit from a Disability Support team knowledgeable

Torchwood · ‎01-22-2023

Allow us to turn off the doubling of cardio and peak zone minutes.

SunsetRunner · ‎01-22-2023

For paying options on the sense watch you only have fitbit pay and I need to have Google pay(=Google wallet) because I only use it but it is only available in the new devices of your company that what the customer services chat told and I need to use Google pay because it help me alot but by what fitbit is doing it is making it worse. Please add it 😀 Moderator Edit: Formatting and clarified subject

Schultza · ‎01-22-2023

Please do not discontinue bands for older models! I have had a Charge 4 for 2 years that works perfectly, but the band broke, and bands from Amazon fell apart in less than a month.

Geezer72 · ‎01-22-2023

Many seniors need reading glasses for small icons, but reading glasses are not convenient when working out. Suggest a clock face for Charge 5 similar to Continuum, but with a larger heart rate display. I can easily read the time on Continuum while working out, but not the heart rate. I do not wish any credit for this suggestion. Moderator Edit: Clarified subject and updated label

bflygrl · ‎01-21-2023

I initiated a chat session as I was not able to find any way to have the hourly step tile appear on my Sense 2. In the chat session, the representative indicated there is no hourly step tile available on Sense 2 or Versa 4. This makes absolutely NO SENSE - pun intended! One of your main goals is the hourly step count so WE NEED THIS TILE! Moderator Edit: Clarified subject

Johnmakkar · ‎01-21-2023

Please integrate fitbit versa 2 to anghami application Moderator Edit: Clarified subject and updated label

IanV66 · ‎01-20-2023

The Sense 2 / Versa 4 SDK needs to be released ASAP to allow App and Watchface developers to bring teh Sense 2 up to the usability level of the original Sense. Moderator edit: updated subject for clarity

Johnmakkar · ‎01-19-2023

Let anghami application work on fit bit versa 2 watches, same like spotify Moderator Edit: Clarified subject

Dasher231264 · ‎01-18-2023

It is very annoying to always go have to go to the Fitbit app to see sleep data for Charge 2 users. I think in a new software update for Charge 2, it would be great for you to include sleep viewing on Charge 2, showing how many hours slept and if possible, the sleep score.

azdipu · ‎01-18-2023

Please open the ECG app in charge 5 for all other countries and make it a free app.

K.M.99 · ‎01-14-2023

Let long-term customers also qualify for the sale bundles for products and services as new customers. Moderator Edit: Clarified subject

skibum6 · ‎01-14-2023

our gym just received high tech Matrix cardio machines with consoles. They have a setting to connect and pair heart monitors. In fact, they have a one button application for Apple and Googler watches but a page thru for other heart monitors. Technician could not pair my Fitbit inspire 2 with or without Bluetooth or wi fi

rakfink · ‎01-13-2023

Please add presets for Nordic skiings two styles, classic and skate Moderator Edit: Clarified subject

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Product Feedback

Add a firmware update prompt if available on Fitbit app

Add jogging, chopping wood and treading water to manually log exercise drop-down

Add swim distances to daily total distance

HRV tracking throughout the day

Don't remove Challenges & Adventures

Show swim laps and lengths on Inspire 3

Ability to track my glucose readings

Allow to send friend request during challenge

Year vs year personal challenge

Add notification on Fitbit app if there is a server issue

Easier to charge Fitbit devices for visual impairment

Sync Peloton meditations under 'Mindfulness' section on the Fitbit app

Add cadence tracking to Charge 5

Allow Basecamp App to sync with Fitbit App

Google Wallet on Charge 5

Allow us to export minute-by-minute heart rate data.

Customer Support for Fitbit users with disabilities

Customize 1 instead of 2 Zone mins for 1 minute in cardio or peak zone

Add Google Wallet on Sense

Do not discontinue bands for older styles

Charge 5 clock face with larger heart rate display

Add Hourly Activity tile on Sense 2

Integration between Fitbit and Anghami app

Allow SDK for Sense 2 and Versa 4

Integrate with Anghami music app

Show Sleep score and sleep data on Charge 2

Fitbit ECG app on Charge 5

Sale bundles with Premium subscription with options for old Premium members

Integrate with Matrix products

Add Nordic skiing (classic and skate) to Exercise app