Product Feedback

JulePG · ‎08-02-2022

I just lost my Inspire One/Fitbit One and I have used the clip instead of on my wrist for the many years I have owned my fit bit. Changed my life, but now I can't track my active minutes because I bike and walk and the clip is on my waist or leg and is not tracking my heart rate. Please bring it back!! I hate to stop using this great product. Moderator Edit: Clarified subject and updated label

R27 · ‎08-01-2022

Request fitbit team to have capability to fetch data from Dr Trust app/weighing scale Moderator Edit: Labels.

Whattodo · ‎08-01-2022

I am trying to use my Fitbit to help me manage my Type 1 Diabetes, and I know others are as well. We need to know the number of carbs each meal/snack will have in order to calculate the dose of insulin we need to take before each meal/snack. It would be great if carbs were displayed on the Food panel for each meal/snack like you do calories. Moderator Edit: Clarified subject

katiemroberts · ‎08-01-2022

Fitbits that have the sensors for HRV tracking (and SpO2) should be tracked all day. This is important data to show body stress. The daily readiness score is in desperate need of improvement particularly in needing better HRV data Moderator edit: Clarified subject for clarity.

AdorableOwl · ‎08-01-2022

Now the sleep schedule bars have been shifted to vertical rather than horizontal, they are shorter, meaning that when they are scaled to the whole night, differences in bedtime become very hard to see. This is compounded by scaling the bars to include afternoon naps which make them even more compressed. Moderator Edit: Clarified subject and label.

Senseuser · ‎07-24-2022

Why can't a customer go in and update the payment method? My credit card was lost and when I go in to update the payment, it defaults to Canada as a county so I cannot update the payment. In the chat box, I was told I had to cancel my subscription to wait then restart it and put in new payment information. That seems like silly way to update. Moderator Edit: Clarified subject

Shepaski · ‎07-24-2022

The new updates charts take away the monthly average for cals in and out and whether we are over or under cals for each week other feature suggestions of the same topic https://community.fitbit.com/t5/Feature-Suggestions/Fix-Chart-Usability-Issues/idi-p/5195832 https://community.fitbit.com/t5/Feature-Suggestions/Fix-the-android-app-charts/idi-p/5195187

SunsetRunner · ‎07-24-2022

The cycle tracker should have more options as well as a notes section in order to give personal thoughts on how the body feels. ADD symptoms like pelvic pain, dizziness/lightheaded, migraine (headache is not the same), insomnia, ect. Also add a spot where the peso. Can I put EXACTLY how they feel or reflect on things they notice about their body.

JennyAlida · ‎07-23-2022

The suggested recipes look yummy in the videos but lack ingredients and nutrition information. I’ve also seen apps with suggested recipes with a link to add to app calorie tracker. I signed up for premium specifically for the data tracking of calories in and feel this is lacking in the Fitbit product. Moderator Edit: Clarified subject

RB_Swe · ‎07-22-2022

Add Google Wallet to Fitbit devices. Moderator edit: Formatting

Victamon · ‎07-21-2022

Workout summaries do not explicate where it switched from actual-exercise to externally-powered propulsion. You can infer somewhat using "pace" graph, although the 'low' paces during non-actual periods could more accurately be called 'not applicable'; likewise non-actual resting-rates constitute a *sub*class of 'Below zones' category

grunthelford · ‎07-17-2022

Some way to remove premium features before the premium period or to revert to a non-premium version of the app would be extremely appreciated. Moderator Edit: Clarified subject

fkm · ‎07-17-2022

Implement something like the Stats Heavy type clock face from the Charge & Inspire line on the colour Charge 5 / Luxe.Why does every Charge 5 & Luxe clockface only display one Fitness metric? You now need to tap on the screen to cycle through the main fitness metrics on every clockface. Bring back at least 1 clockface with 3-4 fitness metrics.

1swat1 · ‎07-17-2022

I would really like to see a App Store on my Fitbit watch so I don’t have to download them directly from the app on the connected phone. Moderator edit: Clarified subject and updated label

NikMarie · ‎07-15-2022

After blocking a Fitbit user, that person should be blocked throughout Fitbit. Meaning in another random challenge, they should not be allowed to “like” your activity, comments, or see your also in the challenge. Moderator Edit: Clarified subject.

LZeeW · ‎07-15-2022

The monthly sleep profile takes up almost half the screen on the mobile app. I must swipe up (every day) just to get to my sleep details for last night. If the profile changes each month, why do I need to see this every day?

SimpleDove · ‎07-14-2022

Have a box that you can check that says you’re breastfeeding and have it add 500 calories to your allowance. Would be even better if there were more specific calculations like how many oz you’ve produced or how many minutes a day they nurse. Moderator Edit: Clarified subject

DeePeel · ‎07-14-2022

I love my FitBit and I love my Shapa. Any chance of integrating? Moderator edit: Clarified subject and updated label

mikec2 · ‎07-13-2022

I have had problems, like many, with fitbit and the food log. I have been constantly told it is because my phone is too old as it runs android 9 and will not upgrade further. Despite this I am then told to get a newer one or 'why don't you borrow a new one from family'. I can not afford to keep getting a new phone yo keep up with fitbit.

Proette · ‎07-13-2022

If it could sync to a popular monitor with Bluetooth that would be a home run. A&D has one Moderator Edit: Clarified subject and label.

Gollom4 · ‎07-13-2022

Is the any chance of being able to customise the the colour on the widget Moderator Edit: Clarified subject

Meh123 · ‎07-12-2022

The alta hr allowed me to change the orientation of the clock face to horizontal show the day and date and to tap for each one the features to show nice and clear and big. It seems that this option is no longer available on the slimmer fitbits. Please reinstate this option. The slimmer models need it. Moderator Edit: Clarified subject

WildRose1010 · ‎07-07-2022

Especially with the current climate in the US regarding Row v Wade and the fact that Fitbit still doesn't have a way to mass delete all of the menstrual data (as well as the related temperature, fertility, etc data), this app and all of the data should have end to end encryption Moderator edit: Clarified subject and updated label

Noorish · ‎07-07-2022

A way to track your cholesterol level Moderator Edit: Clarified subject

Vexing · ‎07-06-2022

Please can the app simultaneously sync and give notification about multiple devices. Eg I have one adult and two children's devices linked on my fitbit app on my phone, but it only gives notifications about whichever profile it's logged into at the time, therefore the other 2 are totally silent unless I'm constantly switching profiles to check! Moderator Edit: Clarified subject

Luca123 · ‎07-06-2022

This would be very nice as we could watch videos. This is a feature currently on other major smartwatches, and it would be very cool to see it on fitbit. It could be from a third party app, or maybe a mp4 or other file transfer to the fitbit. Moderator Edit: Clarified subject and label.

MNDJ · ‎07-04-2022

There are many posts re the female menstrual health section which is I agree with the posts needs to be able to be switched on and off. The Balance app is fantastic for menopause sufferers and recommend it if you are looking for something to fill the gap of tracking those symptoms. Plus it has articles etc. Moderator Edit: Clarified subject and updated label

breschine · ‎06-30-2022

Previously, the recent foods list sorted foods according to log order. That changed in a recent update and now the foods appear to be in random order. This is unusable. Please revert to the original sorting order. Moderator Edit: Clarified subject

torresdanny79 · ‎06-26-2022

Having the ability to make custom friends lists (multiple) that we can name and use for faster challenge/group invites, some examples: "My Bingo List" "Workweek Hustle List" "Injured Friend Or Waiting On Replacement Tracker List" "Weekend Warrior List" Moderator edit: Clarified subject and updated label

irenen4 · ‎06-23-2022

It turns out that my trauma responses lead to heart rates of at least 75/80 bpm. I got the Sense to notify me when I was experiencing a trauma response. In the high heart rate notification feature, I can only choose 100bpm or higher. I spoke with a rep and they confirmed that there's no workaround. I'll likely return the device. Moderator Edit: Clarified subject and labels.

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Product Feedback

Allow AZM minutes tracking on clip mode

Compatibility with Dr Trust weighing scale

Add carbs intake for the day on the Food Tile

Continuous HRV tracking to improve daily readiness score

Make sleep schedule more readable (adding horizontal bars)

Add option to update payment method for Fitbit Premium

Bring back old chart features

Add pelvic pain as a Menstrual Health Tracking symptom

Add link in Fitbit recipes to log calories/nutritional info. automatically

Add Google Wallet to Fitbit devices

Improve summary workouts to confirm when SmartTrack ends and Driving starts

A way to disable Premium features (end Premium access early)

Luxe Heavy stat clock face

Make a Fitbit App Gallery app for Smartwatches

Blocked users shouldn't be allowed to interact on Fitbit Challenges

Let us minimize or hide monthly sleep profile

Add "Breastfeeding" checkbox on calorie tile

Integration between Fitbit and Shapa

Improve options for older OS users

Sync with blood pressure monitor like A&D

Option to customize Fitbit Widget color

Horizontal clock faces with day and date for Luxe

Add end encryption for Menstrual Health Tracking data

Cholesterol level tracker on Fitbit app

Allow simultaneous notifications in all devices link on Family account

A video player for Versa 3 and Sense

Integrate Fitbit app with Balance app

Sort recent food list by time logged

Add option to create custom friend lists on Fitbit app

Customize lower heart rate notification for trauma responses