Product Feedback

This is clogging up my iphone. I have a year or more worth of useless Fitbit notification messages I'd like to shed. I saw a 'solved' notice in here from a year ago stating it was resolved by stating there is no solution. This is simply ignoring the myriads of request/votes of customer requests/concerns to fix it. Fitbit should have had a REAL solution by now and apparently do not. In reality this problem has not been resolved but simply is being ignored by the company/moderator. The solution 'solved' to put a vote in ideas does not address the real concern or issue at hand. What's the point of a community forum if Fitbit does not listen to its customers? The thread should have flagged Fitbit/moderator to produce a real fix, we're still waiting. ... View more

Millions of people experience irregular or abnormal heartbeats, called arrhythmias, at some point in their lives. Most of the time, they are harmless and happen in healthy people free of heart disease. However, some abnormal heart rhythms can be serious or even deadly. Having other types of heart disease can also increase the risk of arrhythmias.   Now I fully understand that Fitbit products are not medical devises, yet they do help people get and stay healthy. And now with more people wearing their fitbits for longer there is a great opportunity for these products to be an aid to the detection of irrigular heart beat that would allow them to go to there doctor to get it checked out. With this feature you could save lives.   ... View more

It would be really cool to have the option to increase the reminder to move minimum count.  Currently, the reminder to move is set to 250 and I would really like the option of raising that number as my activity increases. Moderator Edit: Clarified subject and label ... View more

Many fitbit users push strollers and face the issue of steps not being tracked while pushing a stroller. What if fitbit created a stroller mode, which used a different step-tracking algorithm designed to mimic arm movements while pushing strollers or carts? If possible it can also detect steps with the current algorithm as well. This improved algorithm will be able to track the subtle up and down movement of the watch while pushing a stroller.    This may require a lot of research, but if it isn't too difficult to adjust the step tracking algorithm, this could definitely be a possibility.    Moderator Edit: Updated title for clarity & labels. ... View more

Please bring the Relax app to the charge 5. The charge 5 has the perfect size screen I'm looking for but I'm so disappointed to hear that the Relax app isn't offered. Moderator edit: Formatting ... View more

I agree with many of the others.  I know there may not appear to be enough users requesting the bluetooth LE off functionality for fitbit to consider it, but I also know of several hundred, Yes Really, who would consider it, fitbit devices, at my location alone.  There are 8,000 military and 12,000 civilians affected by the bluetooth rules at my location alone.  I traded a fitbit flex for a first generation jawbone with my son-in-law for that reason.  I love the Surge and want one, but I can't justify it if I can't turn the LE radio off while I am at work.  Please don't just consider, but make this an option.  You will get a number, Most Likely thousands more at $249 a pop, of new customers with this functionality.  Most people I speak with on the military base I work at love the look and function of your products, but won't buy them because they cannot disable the bluetooth.  They get written up in sensitive electronic areas for active bluetooth devices and could potentially lose jobs. One older gentleman specifically stated he came home and threw the device in a drawer because he was written up for a violation at work.  He loves the device, but can't afford to lose his job.  Thanks for implementing this as soon as possible. Moderator Edit: Edited title for clarity and word choice ... View more

PROBLEM: There is no alarm that will help heavy sleepers ACTUALLY get out of bed.   SOLUTION: We are wearing a Fitbit! Make the user get up and walk (where the tracker counts a preset number of steps... i.e. 5 or 10) to disable the alarm vibrations!   Of course this can be an optional feature placed into the mobile application and Online, but I know that this would be an extremely useful feature for people like myself!      Moderator edit: edit title for clarity & Labels ... View more

  "Create a messaging app which allows us to respond to text messages either by using scribble/or a variation of a keyboard, not just quick replies." originally by @mpiciul1.   This Feature Suggestion has been recreated by a moderator as it was unfortunately merged into another one and cannot be unmerged. We've added the correct # of votes from the last count.   Moderator edit: label ... View more

Pokemon Go is soon to roll out a feature allowing external apps (namely Apple Health and Google Fit) to track steps and distance without needing to have the Pokemon Go app running.  It would be great if Fitbit's services could be supported as well.  As it stands, Google Fit and Apple Health do not officially work with Fitbit. ... View more

Why is there no skiing activity to the activity list on device??? With GPS its a great platform to track runs. Please add soon.     ... View more

Why can't I see my Challenges on my desktop dashboard?  That data is only available on the apps.   Moderator Edit: Changed title for clarification and added labels ... View more

In the latest update of the Fitbit app, the Dashboard that customers interact with daily underwent a huge visual downgrade. It is far less appealing to look at, and harder to quickly see where you are with your daily goals. Please allow Customers to choose their dashboard, similar to how customers can choose their fitbits clock faces. It makes sense to at least allow a choice between the new version and the old version of the dashboard. PLEASE consider this.  ... View more

Please integrate the fitbit with Nike +   Moderator Edit: Clarified subject and added labels ... View more

Can you add more adventures to list of available choices? Right now there's stuff in New York and California but nothing that represents the middle of the country. I'd like to see Grandma's Marathon from Duluth, MN added to the list of available adventures and maybe some other well known places like Mount Rushmore or the Washington Mall in D.C. or Glacier National Park. Just please add more places.    Moderator Edit: Clarified subject ... View more

In the near future, please incorporate the ability to transfer music directly from your phone library. Preferably, this feature would even be available offline. One grievance I have here is that it can only be done, online, with a computer installed with the FitBit software. It seems minor, but, there are plenty of reasons this feature is troublesome; for example: -can’t be installed on a computer (administrative rights on a work computer?) -or not being able to connect to the internet (when traveling) -or the connection is terribly slow.   Moderator Edit: Added Labels ... View more

We (my Fitbit friends) would like to increase the challenge numbers to include more than 10 people. Our group includes way more than 10 who are active and want play     Moderator edit: labels ... View more

Please bring a section on the Dashboard where the user can log and monitor blood pressure readings.   Moderator Edit: Formatting and clarified subject ... View more

It would be helpful when the settings for a clock face will be remembered even after installing a different clock face. That way, you could occasionally swap the clock face and go back and forward without having to customize it every time. These settings shouldn't have to use too much storage and could be stored on the phone of the user, so that they'll get loaded in as defaults whenever a clock face is installed again after some time.   Moderator Edit: Added Labels/Title for Clarity. ... View more

I like that the Charge HR and Surge have the ability to monitor heart rate via the wrist based optical monitor, but from what I have gathered, it sounds like all wrist based optical heart rate monitors have poor accuracy at high intensity workouts.  It would be great if fitbit had a product that had a wrist based heart rate monitor, but would switch to using a chest strap heart rate monitor if one was detected.  Any chance that the firmware/software on the Charge HR and/or Surge could be updated to use a bluetooth chest strap heart rate monitor?    Moderator edit: labels and title. ... View more

There should be a larger variety of challenges that could be long like a month long or short like a couple of hours and there should be rewards for challenges you participate in with friends/family like gift cards for a variety of stores ... View more

Like with the exercise option, have a water item in the menu on your Fitbit. For example: the option 250ml, a tap to increase to 500ml, 1l etc. then press and hold the button to add. It would make it a lot quicker to add the amount one drinks.   Moderator edit: Labels ... View more

At the moment, logging food via barcode scanning is only supported for the US food database. I would like the option of food scanning for international food databases as well with nutrition facts.     Moderator edit: Labels ... View more