Product Feedback

In light of recent events in Iowa with missing persons... I was thinking it would be great if my wife while on a jog could put her fitbit in a mode that when all buttons are pressed it would activate a pre canned message "I need help at -location-" and turn on tracking. Kind of a digital rape whistle.   Moderator Edit: Clarified subject and updated label ... View more

It would be really beneficial if you could exchange your broken Fitbit not only for a new one of the same design but for one of an equal or lower price.    Unfortunately, I am having to replace my Fitbit surge due to the watch strap splitting, something which has also happened to my friend, and which in my opinion is a flaw in the design. Therefore it would be more ideal for me to change the design of the watch than replace it with the same design. Whilst the 50% off policy which Is also available is ideal if you want money off a newer mode, it does  not prove beneficial when chosing an older model as you will end up paying additional money for a downgraded model.  ... View more

Please can we have one-piece band options for Versa 3 and Sense that have no clasps, buckles, or overlapping parts? Similar to the Solo Loop bands currently offered by Apple. ... View more

Can support please be added for major South African banks? There's a large and growing market for Fitbit in South Africa, and i think it'd be a massive benefit, as well as be convenient as we don't have support for decent smart-device payments yet, such as Samsung Pay via phone.   Major banks include: FNB ABSA Bank Standard Bank Nedbank Capitec Bank African Bank Moderator Edit: Clarified subject ... View more

I hate vertical clock faces and what adult wants an animal face instead of date and time? You don't even have a dog?   Moderator edit: Subject for clarity Moderator edit: title & label ... View more

Inspire HR, I'm a vet nurse and we often count heart rates and resp rates over a 15 seconds, however the countdown available on Inspire HR only goes down to 1 minute.   Moderator Edit: Clarified subject ... View more

I like the new choice of "Outdoor Workout" on the Charge 4. With the regular workout option, GPS is not functional but I like being able to go back and choose the specific activity in the map with the Edit Option at the top. The Outdoor Workout does not offer the edit option to be able to choose other activities like kayaking. ... View more

Please add an audible alarm if heart rate reaches a set limit while sleeping. This can wake up the wearer, or alert a partner or service animal to intervene when a person is experiencing distress due to nightmares.   Moderator edit: added label ... View more

There should be a rests feature for Fitbit. When you pause a workout (run, bike, walk, other workout), it should be labeled as a rest. In the app, you could see how long it was, the change in heart rate and maybe more.   Moderator edit: Subject for clarity and labels. ... View more

When working out I have always had to readjust my fitbit as it slips from the right position When sleeping, even if I have the band super loose, I wake up with numbness in my hand because of the band. Both of these issues would be solved with a soft sweatband type holder.   Moderator Edit: Clarified subject ... View more

Using technology already available in Fitbit devices, apply health metric data points collected to help with menstrual tracking and family planning. RHR, BR, RVR, and skin temp have all been correlated with ovulation. Even a manual entry for BBT to correlate with other data points would be better than what is available. ... View more

Being able to delete incorrect heart rate data would be very useful, the first day I got my fitbit Charge 3 the resting heart rate was wildly inaccurate, and I have not had that issue again since but that one day is throwing off my cardiovascular fitness rating. I would love to be able to have that day deleted from the history!   Moderator Edit: Added Labels ... View more

This feature suggestion is based on community requests for compatibility with local transit. ... View more

Today, I was on the treadmill for 45 minutes, and Versa reported 75 steps...that's less than 2 steps per minute.  Rather than swinging my arms, I was holding onto the stationary arm rails.  The minimum number of steps displayed could take physical characteristics into account so that a more reasonable estimate could be made.  Alternatively, a minimum number of steps per minute could be used.  All I know is that reporting fewer than 2 steps per minute is definitely insufficient.   Moderator Edit: Clarified subject ... View more

Many companies have lights or bracelet sets that when you touch it let's your other person know your thinking of them. They use a app. I thought if fitbit did this it would be a great. Maybe adding would have people that want that and fitbit get it. And make those that have fitbit happy. I have a versa 3. Diff colors for diff people so many people ... View more

I would love to have the RunKeeper app available on the Versa. And option to download information.   Moderator Edit: Title for Clarity/Added Labels ... View more

I would like Fitbit to more accurately set my sleep and wake times. I would like to add more information to the process of analysis. For example, I would like to set my typical wake up and go to sleep times. (Then the algorithm could try to fit my current data). I would also like to set that I typically have one sleeping period. ... View more

I love my fitbit charge 2 but I have been wanting to upgrade to a watch with GPS (for running). I considered the ionic but I am hesitant because it is missing some running features that the apps on my phone have (and that other watches have). Can we get alerts at .25 mile (I do a lot of intervals at .25 mi)? It is also important to me to have cadence (stride rate) and possibly a rolling mile pace. It would also be nice to be able to compare a weekly, monthly, and yearly running summaries (avg pace, total distance, etc).   Moderator edit: Updated subject for clarity. ... View more

Bring back the comprehensive, interactive 7 day summary. The one that you could click on your the various activities for the past 7 days and it would make suggestions for your goal. ... View more

I found the food summary where the total sugar is listed but the pie chart summary only lists carbs, fat and protein. Sugar needs to be included as a nutritional fact percentage, not just a summary.   Moderator Edit: Clarified subject ... View more

Hello! I have an android phone and I love using the voice text/quick reply on my fitbit Versa 2.   What I would love to see is a quick list of my most recent contacts with the ability to send them a 'quick reply' or voice text them. If this isn't possible, then maybe update Alexa to be able to include this. Alexa already has the ability to read contacts so hopefully this can be something they can add in the future.   Moderator edit: updated subject for clarity and label ... View more

Please bring back the Fred clock face. There's a lot of very upset kids that Fred is no longer available. Why remove such a popular choice? ... View more

I was recently using a Zen watch and I loved the feature of being able to turn the sound off when getting notification if I was wearing my watch.  It seems like my new Versa doesn't have that option.  I don't want to have to put my phone on silent when at work and then try to remember to turn the sound back on when I'm off.  I don't plan on wearing my watch all day.  My watch is the first thing I take off when I get home.  Could this feature be added?  I'm sure a lot of people would find that helpful.  Either at work or at a MOVIE.  Now, I'll have to remember to silence my phone when I'm at the movie theater    Moderator edit: Topic for clarification ... View more

I've noticed (and I've read posts from others as well) that's it's sometimes difficult to know how Fitbit is calculating resting HR: the value given often seems higher than the HR that's actually recorded at rest / when asleep. Could the HR graphs be colour-coded to show where the resting HR data is being drawn from, so these apparent discrepancies make sense? I would like to see lines every 5 or 10 bpm.   Moderator edit: Subject for clarity. ... View more

On the current app/online dashboard, it is only possible to view the exercise calendar for the current month. It would be useful to be able to scroll back over previous months simply to track the quantity of workouts per month. For example i would like to know how many times i went to the gym in July but currently i cannot do this without scrolling down through all of the workouts. Seeing ticks on a calendar is  a much easier way to do this and would make scrolling through months faster.  ... View more

A check must be carried out to ensure that the user has an increased pulse due to physical activity and movement or only increased resting heart rate by e.g. Coffee consumption.   Moderator Edit: Clarified subject ... View more

In the question process there should be an option for adding in health complications, medication or disabilities that can impact a persons BMR. Or a way to edit the BMR entry if one knows better than a computer how ones body works.   Moderator Edit: Clarified subject ... View more

I want to be able to restrict when and what data is shared with 3rd parties such as Vitality. There scheme used to offer weekly rewards based on weekly steps but this reward scheme is now changing. They no Ionger offer the same weekly benefits and so I feel vitality are getting access to more step data than they need. There should be a way to restrict the data shared to the period required to claim a specific reward and yearly data if choosing to renew the policy for the next year.   Moderator edit: Updated subject for clarity. ... View more

Most People today have mobile phones - Tarmac A CRH COMPANY - Ballidon Quarry Don't have a Signal most be have watches - On Monday 12th November 2018 i had a major stroke and was out of 45 minutes - Don't have phone or watch if i had a fitbit with ICE (In Case of Emergency) this what have made life easier lucky the first aiders know about my heart issue but no medical issue which is stored in Josh Mason's office under lock and key. luckily ballidon does have a advanced first aider Phill Stafford with air if it wasn't for Phill at would be a story. Phill is a Life Saver. He should get a special award.   suggestion information is entered from the dashboard and if no heart beat is recorded people are noticed also useful for lone workers.   use ice logo with qr code   Moderator edit: format ... View more