With 2 Flexes, I have had the same problem. As my step count approaches my daily goal (e.g., < 30 or so steps below the goal), the Flex stops counting my steps. Sometimes, it will start counting again hours later. It always starts counting again a...
My flex won't sync to my app. I've deleted it And installed a new device or whatever. Tried everything I can think of... I've called customer service to no avail like with! PLEASE HELP ME!!!! Moderator Edit: Clarified subject and updated label
newbie to this and not getting why it consistently tells me im over my calorie budget at the same time as it says i have a couple of hundred calories left?my output is way over my input too.any thoughts? Moderator edit: updated subject for clarity
Up until this morning my flex was displaying my steps as my main goal. However it has changed itself to show Calories as the main goal. i have looked at my main goal and it is set to steps. Whatever I change this menu too the display remains as calor...
I got a new desktop computer and want to install the Fitbit "sync" icon on the desktop toolbar. I don't know how to install on my new computer. I am using Windows 7 and Internet Explorer if that helps. Also worth noting, I received a couple of hand...
Fitup setup? I am replacing my fitbit but when i go to my account on my profile there is NOT a line that says add a unit. I am I blind as well as out of shape? Moderator Edit: Clarified subject
Hello. This morning, I checked my Fitbit App on my iPhone and all of my steps and sleep were in the app, along with all of my data. I noticed that there was a pending update for the app, and when I downloaded it, it deleted all of my past data from...
Someone please help me. I want my old dashboard back. I went to settings, nothing there! I have silent alarms already set in my Flex and can't find them anymore with this new dashboard to change them!! Does anyone with Fitbit care how much I hate t...
I don't think that my steps are being accurately counted when I use a walker and don't swing my arms. Does the fit bit count steps even if your arms are not moving? Moderator Edit: Clarified Subject.
I have no idea which tracker I have but it's likely to be a bit old. It probably isn't a Flex but I had to select a product to be able to ask the question. I don't have the original box anymore, nor the original charger (the charger I do have is for ...
I understand the flashing dots represent amt. of steps. What does it mean when the two lighted dots on seperate ends of tracker keep jumping from side to side while flashing??
Would anyone like a free black Flex band. It was gifted to me but it is not what I need. It is size small, black in color.Can mail it to you in Canada. I figured I would try here before donating it.Thanks!
My Fitbit flex is no longer syncing to my app. It has not been able to sync for about 2 weeks now. It continues to track, because the dots light up and it vibrates when I have hit 10,000 steps but I can’t sync to my app to see how many steps, sleep, ...
I have a fitbit flex that I haven't used in a while. When I try to connect it just says connect a dongle, but doesn't react when I do that. What do I do now?? I have a Mac.... Moderator Edit: Clarified subject
I didn't use my Fitbit Flex for about 2 weeks in the beginning of December, and since I've been using it again it's been having this issue with the step graph. The Fitbit will record my steps and that syncs fine with the app. The issue is wit's the s...
I have been using the Fitbit App on Windows desktop computers since 2017, first with Flex and now with Inspire HR.Today I logged out and am unable to log back in. I learned via Fitbit Chat that Windows computers are no longer compatible with the Fitb...
Is there any way to set up the dashboard to log food ahead of time? It'd be nice to be able to plug in my weekly meal plan.
Hello!I just activated my fit bit (flex) yesterday, and looking at my dashboard it says I have zero active minutes......and I looked in the website help, but can't seem to figure out what "active minutes" are and how you achieve them! Can anyone help...
Can I make my flex fitbit sync from the dashboard on my laptop? Moderator Edit: Clarified subject
Hi if I go to bed on a sat eve and wake up a sun morning, it shows the sleep as Sunday's? Shouldn't it show that sleep as being Saturday's? The dates are all correct on the log. Thanks
Hi! I was considering buying a fitbit flex and I wanted to know the amount of radiation I was going to be exposed to. I was wondering if when I turned off the automatic syncing, it would reduce the amount of radiation I was exposed to at all. Or wo...
I cannot get steps on my dashboard. How do I rectify this Moderator Edit: Updated Subject For Clarity
hello,can somebody tell me where on the dashboard i can find what BMR fitbit is using/calculated for me? i have entred my details (height, weight, age etc). in settings->profilethanks
My fit it goal changed to calories I do not know how to check back to steps Moderator Edit: Updated Subject for Clarity
I just like to comment that the relaxation techniques with water in the background is very annoying and not soothing at all.
My flex will not charge. Have tried several different chargers. Anyone have any ideas?
my steps in the work week challenge are not registering correctly. It seems to be caught by 2/3rds. The single day challenges reflect the same number of steps as the dashboard. This is getting frustrating as I look my of a loser than in just weight ...
At least once or twice a day I have to power off my iPhone which is an SE original and then started up again to get my Fitbit to sync. Does anyone have this issue or know why I have to do this or what I can do to prevent having to power off my phone?...
I am unable to sync my flex to my Samsung android. I will reconnect it and it might work for awhile then I start to get a red circle with an exclimation symbol in it and my flex won't sync. What does the red circle/exclimation mean and how do I fix...
It seems that the 3.57.1 update on April 18 has caused me to get a error message which says that this device doesn’t support Bluetooth. Has anyone else experienced that?
I have an old Flex fitbit that I no longer use since I have a newer model. I have charged the Flex, but don't remember how to use it. I want to make sure there isn't any data attached to it so that I can give it away. How do I make sure all is era...
Can anyone tell me why my miles are never correct? I want 10,000 steps and 5 miles as my goal. However miles never show completed unless I go like 8 or 9 miles. Everything else shows as completed
My Flex has stopped automatically recognising my exercise. What’s worse is I can’t even check the settings for the exercises it will automatically recognise, as none show up when I tap the exercise button anymore. The auto-recognise option is not vis...
My new Flex 5 won't stay charged so I am returning it. How do I made sure all the data is erased before I return it?
I gave my husband my fitbit flex when I upgraded to the Blaze (pre-ordered because I knew I would love it). The flex has since turned 2 years old and some times it only lasts him 2 days before dying. Other times the charge will last the full 5 days. ...
I have two fitibt products, a flex and a charger hr. I alternate which one I wear based on if I want to wear a normal watch that day. What I've noticed lately is if I'm walking around, and syncing with the fitbit app on my iphone, is that my step cou...
How do you trac bicycling or other non walking activities
My goal is 10,000 steps a day which is 5 miles. When I reach my goal my miles count is not 5 miles, I have to take 13,000 to reach 5 miles in order for the bar to turn green. How can I fix the steps and miles count.
I was wondering how long do fitbits last before they die, in terms of steps and length of ownership. I currently own a Fitbit Flex for about 18 months and have logged over 5.5 Million steps. I'm on my 3rd band. I was thinking about upgrading to a cha...
Hi all, My wife gave me her Fitbit Flex, which has been in her drawer for a year or so. I charged it, and connected it to my Samsung Galaxy s6 Edge. The app syncs with the tracker over Bluetooth no problem. It also tells me how much battery is left. ...