Product Feedback

Hi I do bike racing on tracks of under 2 km length, with each track of an individual size.  I think the fitbit ionic should allow you to set what the length of the track is for running, biking, swimming so you can count your laps and figure out lap times.  Currently, the option is too large and standardised.  Its nice the GPS can map out your total distance, etc, but other fitness apps available on phones allow for customised lap distances, etc.  I much rather have it all on my fitbit ionic.  cheers   Moderator Edition: Format & Labels ... View more

In the past, I have been able to create a custom activity and then later select it from a list when I do that activity again. My older custom activities still show, but now when I create a new one, it isn't saved. So I have to create it all over again every time, and now my list of custom activities is super long, because it has the same one listed over and over. This is not really a feature request, it's a feature fix request.   Thank you.   Moderator edit: updated label ... View more

I like the new choice of "Outdoor Workout" on the Charge 4. With the regular workout option, GPS is not functional but I like being able to go back and choose the specific activity in the map with the Edit Option at the top. The Outdoor Workout does not offer the edit option to be able to choose other activities like kayaking. ... View more

There should be a rests feature for Fitbit. When you pause a workout (run, bike, walk, other workout), it should be labeled as a rest. In the app, you could see how long it was, the change in heart rate and maybe more.   Moderator edit: Subject for clarity and labels. ... View more

Being able to delete incorrect heart rate data would be very useful, the first day I got my fitbit Charge 3 the resting heart rate was wildly inaccurate, and I have not had that issue again since but that one day is throwing off my cardiovascular fitness rating. I would love to be able to have that day deleted from the history!   Moderator Edit: Added Labels ... View more

Today, I was on the treadmill for 45 minutes, and Versa reported 75 steps...that's less than 2 steps per minute.  Rather than swinging my arms, I was holding onto the stationary arm rails.  The minimum number of steps displayed could take physical characteristics into account so that a more reasonable estimate could be made.  Alternatively, a minimum number of steps per minute could be used.  All I know is that reporting fewer than 2 steps per minute is definitely insufficient.   Moderator Edit: Clarified subject ... View more

I love my fitbit charge 2 but I have been wanting to upgrade to a watch with GPS (for running). I considered the ionic but I am hesitant because it is missing some running features that the apps on my phone have (and that other watches have). Can we get alerts at .25 mile (I do a lot of intervals at .25 mi)? It is also important to me to have cadence (stride rate) and possibly a rolling mile pace. It would also be nice to be able to compare a weekly, monthly, and yearly running summaries (avg pace, total distance, etc).   Moderator edit: Updated subject for clarity. ... View more

A check must be carried out to ensure that the user has an increased pulse due to physical activity and movement or only increased resting heart rate by e.g. Coffee consumption.   Moderator Edit: Clarified subject ... View more

Both myself and my wife have upgraded to the GPS trackers about 2 months ago (change 4, versa 3) and sometime the GPS takes a bit longer to connect, we normally stretch during this time but forget to press the start button once connected. It would be great if it either can auto start once connected and you start moving or keep buzzing to warn you ... View more

I have a Charge 3 and I use it and the app to track everything...food, workouts etc. When I want to add an exercise type that I am doing that day and for how long I love having so many options to choose from but the one that is missing is “Core”. Could you please add Core as an exercise type option? I currently add my core sessions as yoga but I would really like to label them appropriately for tracking purposes. Thank you 🙂 ... View more

I was happy to find horseback riding as an exercise type. However it could use a few tweaks to make it better.   - likely because of the similarities between the movement of a horse trot, to climbing stairs, the exercise tracker thought I climbed 47 flights of stairs for a 73 minute horse back ride. I am not sure if climbing stairs has a different caloric value, but if it does then it would really throw of my daily caloric burn.   - steps in general, my Fitbit thinks I took a ton more steps than I actually did. While at a trot it might make sense to count the steps since I do have to put some effort in, walking should not. Maybe a percentage adjustment would be a good way to more accurately track the time.   Thanks for your awesome product and continued support   -Nick ... View more

Hi Your intervals features are very poor (there was a previous suggestion which you classified as existing feature which it is not!) 1. intervals require a warm up first - this is not possible to programme atm 2. intervals currently only track CALS - this is literally the most pointless measure. Please offer heart rate, pace or anything not cals ... View more

I'd like to be able to see on my tracker the number of minutes I've spent in each heart rate zone that day. It would be just like the Active Minutes display on Charge 2, but instead of showing active minutes it would show fat burn minutes, cardio minutes, and peak minutes. The user could choose which HR zones to show on the watch (for example I only care about cardio minutes, so I'd turn off the others).    Moderator Edit: Title for Clarity/Added Labels ... View more

Like steps in (km) it will be nice if we can have the same features for km done with bike rides, with the possibility to select 1 week, 1 month, 3 months, 1 year.   Actually, in the "recent" tab of Bike exercice we can only see the previous rides and it is limited to 6 😞   Mod edit: label ... View more

See: https://health.gov/paguidelines/second-edition/10things/ The CDC says, "We now know that any amount of physical activity has some health benefits. Americans can benefit from small amounts of moderate-to-vigorous physical activity throughout the day. The first edition of the Physical Activity Guidelines for Americans stated that only 10-minute bouts of physical activity counted toward meeting the guidelines. The second edition removes this requirement to encourage Americans to move more frequently throughout the day as they work toward meeting the guidelines."   In 2015 you changed your policy from counting all active minutes to only those in groups of at least 10 min. each - you said as per the CDC guidelines. I contacted you then and provided all kinds of evidence that this was not a correct policy to follow.  See: https://community.fitbit.com/t5/Feature-Suggestions/Return-to-counting-activity-min-bouts-of-less-than-10/idc-p/3064219#M189774   Now that the CDC recognizes that all physical activity has health benefits, will you please switch back to counting all active minutes instead of only those in groups of at least 10 min.   Thank you.     ... View more