Product Feedback

I'm under the care of a Cardiologist. I know you are not a medical device but Fitbit blood pressure monitor and an area to store medical data (physicians, conditions & Meds) would be great. Also how about a metal or plastic engraved piece like a Medic Alert bracelet? By the way your device has helped me loose weight and obtain daily goals for food intake and exercise. If you need a beta person to play around with I'm your guy! ... View more

I climbed one of the mountains in Banff today. My Fitbit had no problem counting the floors going up. It kept the same count going down. Why did it not count the similar amount going down? Should I double the floors count?   Moderator Edit: Clarified subject and updated label ... View more

  I really like my surge, I wear it everyday and use it too:). I bought one for myself and was a little upset when I found out that there was no GPS bike setting. Thankfully that is something that you worked on and updated. As I haven't been riding much lately I have not needed the biking mode however a few weeks ago I started using it again, I really like it.     Now that I have started cycling again I checked out the music control setting and I must tell you in the beginning I was excited about the idea that I can go riding or even running and control my music. But I was very disappointed to find out that is not possible.  Because as soon as you start a workout you cannot switch out of that mode to check/control your music until you end the workout.     Please consider this to be in your next update as this is a simple and primary feature that I believe is missing. I believe anyone running/exercising would like to control their music while they are in middle of the workout and not to have to take out their phone to change to the next song.     I don't presume to know much about this kind of technology but this strikes me as this maybe an easy fix.  I really hope this is in the next update and that it is coming very soon.    Cheers    Moderator Edit: Added Labels ... View more

Please add "Abs" category to the log. The day I went to the gym all I did was the treadmill and then worked on abs. When I went on the app to log, the abs category was not available. Thank you.   Moderator edit: Added Labels ... View more

A noticeable pattern of vibration would be helpful for the flex, but I'd also like an audible warning from the app, which CAN be done. The email and push notification come at the same time and do nothing to alert me to just how perilously close to dying the device is.   Moderator Edit: Added Labels ... View more

Aria can track all your children growth. It could be perfect for a regular family too if you can add all your children growth and export. This is a new field for marketing, if you program that future into the settings. I bought Aria with this in mind, not only for my tracking but for all my children, I have 5.  Yuri M.   Moderator Edit: Updated label ... View more

Would fitbit consider giving first, second, and third place winner awards out for challenges? It would be more motivating and rewarding to more people, stimulating more interaction among players. I would be more encouraged to know I had a better chance to win a trophy. Sometimes one person is so far ahead of all others that you give up. But second and third place prizes would inspire more competition and gratification.   Moderator Edit: Updated label ... View more

I would like to see fitbit trackers be able to sync with Bluetooth 4.0   Moderator Edit: Title & Labels ... View more

I would like to be able have possibility to export my personal data without pay 50 USD for premium.    Especially data from device which i already pay (Aria scale).   Moderator Edit: Updated label ... View more

Upon my Fitbit breaking, I recently attempted to return my iPhone's Fitbit app to tracking data using the phone's onboard M7 chip instead of my Flex. It turns out, a Fitbit device can not be disassociated with an account.    When I asked customer service about this, their advice was to start a new account. This is absurd. I have invested a ton of time into collecting data in my current account. Fitbit has got to allow this basic feature in a future update.   Moderator edit: Labels    ... View more

Being a Weightloss patient having had gastric bypass my calories are significantly lower than your presets so making them customizable would allow me to track better. My max daily intake is only supposed to be under 700! Currently the flex app does not allow us to set desired calories.   Moderator edit: Added labels and update title for clarity  ... View more

Android graphs are missing yellow and green bars. Currently everything is in orange, except active minutes.  I find the colours are good for monitoring the rate or steps/time. The numbers on the left keep changing every day so they are difficult to compare without the colours.  ... View more

Today I replied to a Fitbitter and gave him a link to the Compendium Of Physical Activities which has descriptions the same as Fitbit are using in the Activities database. If there was a link to this in the Fitbit FAQ's most Fitbitters will find what they are looking for, and if interested they will find out about METS and effort.   Here is the link Compendium   Moderator Edit: Updated label ... View more

I just joined the large group that fitbit recommended for the new year and it is just out of control how fast the emails are piling up. I went away from my computer for 5 minutes and 60 messages piled up! I changed my settings to daily digest, but I am still getting many posts per minute. Clearly this system is not designed for so many thousands of people to be in one group so I hope that the default is something more reasonable so when my parents join they won't be overwhelmed.   Moderator Edit: Clarified subject and updated label ... View more

Hi.   I just wanted to share two M7-related feature requests. While it is great that you just added M7 support for those that don't have an actual fitbit device, it would be even better if it could be used simultaneously with the real fitbit device.   scenario 1: I went on vacation, forgot to charge the fitbit, and did a lot of hiking. When I returned, all of that data was lost. Had I been able to use the m7 data from my iPhone (which I had with me the whole time) there would not be such a big gap.   scenario 2: two friends of mine with FitBit Forces have persistent problems with the registration of movements in the car while driving to work. This can show up as much as 3000 steps over the course of a 20-minute ride. When they compare the step count against that recorded by the iPhone, the iPhone seems to successfully ignore these motions. It would seem to be possible to combine the data from both the fitbit and the M7 to provide even more accurate results than either could alone.   Thanks.   Moderator Edit: Updated label ... View more