Hello, I did the 7 day trial Fitbit premium and now I cannot find anywhere to stop it. I already have been charged for another month but I would like to stop it. Can anyone help out please? Thanks Moderator edit: Updated subject for clarity
I already pay for Fitbit Coach but Premium features are still locked. —————— Post from Fitbit admin from https://community.fitbit.com/t5/Fitbit-Premium-Coach/Fitbit-Premium-Guide/m-p/3748463 Q: Will current Coach users be required to pay more f...
In Fitbit Premium I have chosen guided program Run Training thinking the workouts in Run Training become part of Fitbit coach and appear in that app in my Fitbit Ionic, but I do not see them anywhere? How do I get them to the Ionic? Moderator edit...
I signed up for the trial and selected the Get Active, Get More Zzz's, Intro to Healthy Habits and Understand Calories. With the exception of Understand Calories, all these programs caused my free apps to either fail or stop tracking. I quit the prog...
I pay over a hundred dollars for your product and have to upgrade on a regular basis and now you want to add a subscription service to the app? Why don't I start paying Google for updates on my phone as well? All I have ever seen from this busin...
Or should it already be active? How do I access it? Thanks!
Since joining the Get More Zzz's program two days ago my sleep has failed to log the last two days and the message I get it be sure to wear you Fitbit to bed. I have been and have had no problems until joining this program. Also, yesterday only 3 of ...
I’ve compared (other FitBit models and the competition), purchased, utilized and upgraded FitBit for years. Got hooked on weight training my senior year in high school going so far as training to compete in body building prior to having 2 children &...
Hello, Tonight I activated the free trial for Fitbit premium. When I opened my Fitstar Yoga app later on, I had access to all of the premium content and it now says I have premium status. I also have had a Fitbit Coach subscription but this did not ...
This is regarding the Premium “Get Active” Guidance Program. My active minute goal has been 60 minutes for years. This month average is 96 minutes. This guidance program changed my active minute goal to 10. No option to accept or decline... or bett...
What exactly is the difference b/t resting heart rate and sleeping heart rate as measured by Fitbit device (I have Charge 3)?? I can see my heart rate throughout all 24 hours including sleep, so what exactly is Fitbit measuring to calculate the new ...
........don't think i'm seeing what I should see. Got a call in with the help team (we are now at least 4 days into my trial without me getting a 'sniff' of it) but no one seems to be able to tell me what I should be seeing. Anyone else had this pr...
The Intro to Healthy Habits sleep stats have been wrong since I started 2 days ago. Both nights my sleep was broken up with some time awake between 12:30 and 1:30 am. Habits is only showing the second period of sleep instead of the entire time. Yet i...
Hello, Whenever I try to use Fitbit Get Active it shows this error Moderator edit: subject for clarity
I got the Versa 2 special edition and it said that I will get a 90 day free trial with the watch for Fitbit premium. But I don't know how to activate it. It is only letting me use the free trial which everyone gets which only lasts for 7 days.
Hi, I'm trying to decide if I should purchase a Versa 2 or Versa 2 SE. I was looking into the Fitbit premium trial. When I look at the USA page of the Versa 2 SE, it mentions that there will be a 90-day trial included. However, when I go to the Dutch...
So, my Fitbit is recording my movement and sleeping heart rate every night but they're withholding that information from me unless I pay a monthly ransom for its release? Moderator edit: Updated subject for clarity
@KateFitbit, @AlessaFitbit Not it sure if this is the right board but posts on here prompted my question so others might also have this question. Posts on here made me think the Fitbit and information I’ve been using for the last few years won...
I purchase an App from the App Store in Mar'19. It was labelled : Fitbit Coach, Fitbit Coach Premium and cost £29.99 1) I have an Ionic, can I sync the above app Fitbit Coach & FBP with the Ionic? How do I know it is synched? 2) Are Fitbit Coach & ...
A few years ago I had a Charge HR+ and a Premium subscription. For a couple of reasons I left Fitbit and bought a Garmin tracker (VivioActive HR) . Yesterday I splurged and bought an Ionic. Partly because it looked like Fitbit solved some issues...
I'm so frustrated that I was told twice that I would receive an email to resolve my issue with renewing my premium membership. While waiting for these emails, I finally read that it is not longer available so no email is going to resolve my issue. ...
I paid for fitbitcoach premium and it still shows everything as locked saying that I need to upgrade to premium.... any assistance? I have reinstalled and restarted phone and still not working.
Hello, Last week I switched to the premium subscription, and had not used the app since then, today I try to use it and although it says that it restored all purchases, it won’t work. It will still show as if i had no subscription at all. I checked m...
So Premium just up and disappeared on me this morning with no warning whatsoever, and I've come here to find that you stopped accepting new applications to it a while back. Here's the thing. You didn't warn me it was going away. You didn't let the...
I am a long time user and have had various premium subscriptions. I resubscribed for the free 7 days and then was billed for the year. But I could not find it!! I spent ages trying to work it out. Support let me know that the NEW premium is "coach: t...
I can't find any easy workouts and not many medium workouts are available. Most of them are hard, which is not suitable for me (I'm way out of shape). I don't want to reset my account and start over again. How can I find workouts that I can do witho...