Product Feedback

You should allow people to send back their old broken Fitbits for free so you can do post-mortem ... View more

Fiit is now an app on the Ionic and i can connect to the classes but it does not log as a workout. Can you fix this so it automatically logs it? There is no point in the apps linking and working together if i have to log manually Moderator edit: Clarified subject and updated label ... View more

Can Fitbit work with user/governments in the same way as apple is doing with and pay user to keep fit? You can read more.   Moderator Edit: Clarified subject ... View more

Add a warranty web page that lets me know if my Fitbit device is still under warranty shows dates warranty ends. Warranty page would also provide link to purchase extended warranty for the Fitbit device, if desired.   Moderator Edit: Clarified subject ... View more

I've recently started posting on activity groups on the app, but I hate typing on my phone. I came here looking for my groups (Cycling and Walking), and can't find them on desktop. There's no feed either. Please harmonize the interface. Moderator edit: Clarified subject ... View more

I have two Polar straps and a Fitbit charge 4 for Bluetooth connectivity to a Schwinn 270 (Schwinn Trainer App) a Horizon Elliptical (AFG Pro app). Is there any roadmap for bluetooth HR sync compatibility with either device with the charge 4?   Moderator Edit: Clarified subject and updated label ... View more

I've noticed on the forum that there's significant demand for an update to the Fitbit Connect app for Mac. It'd be great to be able to sync to a laptop directly with recent devices.   Moderator Edit: Clarified subject ... View more

I do Crossfit 3 times per week, but there is no accurate way of logging my workouts on the Fitbit app. Perhaps Fitbit could sync with a Crossfit app like Sugarwod?   Moderator Edit: Clarified subject ... View more

TRX App is available on Versa but not Ionic. Please have it available on the Fitbit Ionic too.   Moderator Edit: Clarified subject ... View more

We have adventures to motivate us to do more steps. They are based on real trails we could potentially visit. Since we're anyway physically not there then just drop the limitation. Send us to moon or mars or the deep sea. Anything we couldn't personally go but robots took pictures. It doesn't matter if we need to take hundred thousands steps. ... View more

Why can't I see all of the new Sense data and ECG PDF download on the Fitbit Dashboard? Moderator edit: Clarified subject and updated label ... View more

The Netherlands Nutrition Centre (https://www.voedingscentrum.nl/nl/service/english.aspx / Voedingscentrum) has a vast database of reliable food information concerning practically every food available in the Netherlands. It would be helpful if Fitbit could import this database to their Food tracker app or could sync with the app Mijn Eetmeter.   Moderator Edit: Clarified subject ... View more

I'm using an oculus quest 2, it -like the fitbit- has bluetooth, so should in theory be syncable. Wouldn't it be great if it could automatically detect and log VR-usage as an exercise? I think this is something you'd both mutually want. I'm sure oculus would love accurate health data on their platform, as I'm sure you would love accurate tracking. ... View more

I own a JTX Sprint 9 treadmill which has a blue-tooth connection module which can directly interact with some online running programs running on a tablet. This functionality suggests its potential ability to exchange data with a FBit - I own a Charge 2. I'd love to see an upgrade which could take the run data directly off of the treadmill. ... View more

I bought the Sense for the ECG app. I'm based in the UK & travel a lot. Every time I travel to countries that aren't ECG app approved the device deletes the ECG app without any user prompt. This is a major flaw. Either allow third party ECG apps to develop or don't partially roll out ECG feature.   Moderator Edit: Clarified subject ... View more

While I know this request's been made with each new Fitbit (I've been a Fitbit customer for years), I've not given up hope that Fitbit will finally listen to us & elongate a band to use our Fitbits on our ankles. Especially while we're continuing to shelter-in-place, please support our remaining safe with a band long enough for ankles. TY ... View more

Create a challenge like the workweek hustle for those who do shift work across the full seven day week   Moderator Edit: Clarified subject ... View more

Allow the fastic app to connect with fitbit app.   Moderator Edit: Clarified subject and updated label ... View more

I noticed that dnd mode activates itself when wearing the fitbit... A "long press" on the sides while just bending de wrist makes pop the dnd function... then an unwanted smooth touch (clothes or...) activates DND mode !! If we can choose what the "long press" does, we can avoid that problem ! I'd like to start a stopwatch with the long press ... View more

Please create or partner with more 3rd party vendors to provide MFA/2FA applications: PingID, MobilePass+, LastPass Authenticator, Okta, Duo, Authy, etc...   Moderator Edit: Clarified subject ... View more

Please consider upgrading to Fitbit OS 5.0 for Versa smartwatches. Especially for Versa 2, only 1 year of support and almost being abandoned. ... View more

Please add Cadence (steps per minute) ... View more

Hi was just wondering if it would be possible to have some kind of noise level measuring feature like the Apple Watch. I’m trialling my brother’s old Apple Watch before he sells it and this is the only thing I really like about the Apple Watch that my Fitbit Versa Lite doesn’t have Moderator edit: Clarified subject ... View more

Versa 3 is not currently compatible with iTunes and it is a downgrade in the music capabilities from the previous versions. Make them compatible!!! Please!   Moderator Edit: Clarified subject ... View more

Please add a Heart Rate Variability (HRV) tile to the website dashboard. ... View more

Though the new Inspire 2 gives insight in sleep stages, the Smart Wake feature is absent. Other Fitbit activity trackers (for example the Charge 4) do have this feature which allows the user to be woken up at the best moment given the sleep stages. ... View more

I saw the mindfulness feature and tried to add it as a tile to my laptop dashboard - Windows, specifically. It is not listed in the hidden tiles. I think it would be a great option to have for our dashboards. ... View more