Product Feedback

It would be great to have more options or even custom colors on the Fitbit Charge 6 clock faces that support customization.   Moderator Edit: Clarified subject ... View more

When receiving a phone call, display the profile picture/caller ID photo for the person making the call in addition to displaying the name.   If a photo doesn't exist for a recognized number, don't display a photo, just display the name as is the current function today. Or, if it's a recognized number without a photo, display the placeholder shape (ie a blank square or circle) to hint to the user to add a photo in the future for their recognized contact.   If the number isn't recognized, don't display a photo, just display the incoming number.    Moderator Edit: Label     Moderator edit: Labels ... View more

Whenever heart rate drops or rises dramatically, I believe it currently alerts you (Not sure actually if it is just high and low alert, or if it does it for dramatic changes). However, this information is only on the device. If I'm in DND/sleep I'd like to know if this has happened by checking the app Moderator Edit: Clarified subject ... View more

if you allow me to mention, add Inspire 3 also to this request Being able to control music while exercising should be almost basic functionality or app in this case.   Moderator Edit: Clarified subject and updated label ... View more

Maybe in the future since the Versa 2 has Alexa built in we can start controlling Amazon music. Alot of people pay for the HD service on Amazon music and it would be really nice to use Alexa to control it. Alexa is part of Amazon so why not have the App available?   Moderator edit: Subject for clarity and label ... View more

As the new devices (Sense/Versa 3) have a speaker, please provide an API so we can play sounds. Will be perfect for us, game developers, giving users a more immersive experience. ... View more

Can we have the Charge 6 play music while the phone is at home? Makes no sense now to even have the premium account because we can just listen to our music straight from our phones. And it's pointless now to even have the Built-in GPS because we still need our phone in our possession so we can listen to our songs when running. ... View more

It would be really useful if a notification was sent to the phone or email account when the Fitbit was fully charged. Currently there's a notification for low battery but not the other way around. ... View more

As a many year/model user of Fitbit products (currently using the Versa 2), I find it extremely irritating that I constantly have to see prompts about updating to Premium.  I've spent lots of $$ through the years on your products and have no desire to purchase a Premium subscription.  There needs to be a way that the end-user can opt out of seeing these prompts.     Ex: when I click on my sleep score in the app.  Every single day I see "Sleep Score Details - Join Fitbit Premium to see details about your sleep quality and start your journey to better sleep.  TRY PREMIUM".  I'm not at all interested and despise that I have to see that prompt every day.  There needs to be something I can interact with to say "no thank you" and then no means no.  Stop prompting me.   Thanks   Moderator edit: updated subject for clarity ... View more

Can you please make an official flashlight app for the Sense and Versa 4? The 3rd party ones I had on my Original Sense were terrible. Moderator edit: Clarified subject and updated label ... View more

After Ftibit Coach was removed a key feature that was taken out was a label that said if the workout was 'Easy', 'Medium' or 'Hard'. This was a good indicator to understand the workout and without it, it is hard to tell the intensity of the workout apart from looking at the calories and estimating.   Moderator Edit: Clarified subject ... View more

Please include "Non Binary/Gender Queer" in your profile gender options. Gender is not binary (biological sex or identity) and only offering "Female" or "Male" options alienates and invalidates part of your customer base (me included). Using biology to define gender as only male or female also excludes trans people.  Here is a great resource for better understanding gender: https://www.genderspectrum.org/quick-links/understanding-gender/. Your information is outdated at best but can be yet another way NB/GQ people are marginalized by institutions and companies. We exist!  I would also like to include that you should perhaps do some company wide training on how to engage with GQ/NB/Trans customers, because telling us that it's just biology is as mentioned, inaccurate and very alienating. It's pride month. Please do better. Moderator Edit: Updated label ... View more

The charge 6 needs more face choices. The small number, and that they all are overly colorful, makes me wish I hadn’t upgraded.   Moderator Edit: Clarified subject and updated label ... View more

A lot of the exercises we can track show a summary on the watch after you complete it. If you go into the app afterwards you get a more detailed summary, but it's missing some of the statistics from the summary you get on the watch. For example skiing, the watch shows my top speed, while the apps only shows my fastest kilometer. Moderator Edit: Clarified subject and updated label ... View more

I would like to see my highest and lowest heart rate for the previous and current month. Moderator edit: Clarified subject and updated label ... View more

When receiving a call the vibration should continue for the duration of the alert ("ringing") on your phone, with the option to "silence" the notification by pressing the button, like the silent alarm function. In its current state, it's way too easy to miss an incoming call.   Moderator Edit: Clarified subject ... View more

bought a FB ace lte with the thought of creating a digital well being for my child, building trust with her. My wife and I would love for the feature of being able to see sent/received messages that are being transferred between other contacts including my wife's. Please help and add this feature soon so that we can keep this instead of selling it   Moderator Edit: Clarified subject and updated label ... View more

For running it is possible to auto detect if you stop. It would be great to have the same for walking. Moderator edit: Clarified subject ... View more

Hi team!  How about a tile on the dashboard to track alcohol intake?  It could count calories, alcohol free days, units of alcohol per day, etc.  It could help us reduce or moderate our drinking and that always helps towards better health!   Moderator Edit: Clarified subject and label ... View more

As the primary caregiver for my elderly parents, creation of elderly parents accounts in the "My Family" feature will open up a new specturm of users. The FitBit needs for each adult are different. Therefore, limiting "My Family" to an Ace device is limiting the potential for this feature. This will also help those in the "Sandwich Generation".   Moderator Edit: Clarified subject ... View more

1) Add 'Satellite view' to the GPS map to allow you to see where you've run when not on roads (For example: Playing football) 2) Ability to create custom workouts (Strength) so that you can log/track your own workouts (Reps, Sets, exercise type, rounds etc.) Moderator edit: Clarified subject and updated label ... View more

Adding food is not very easy. The barcode scanning barely ever works. And there needs to be recipe builder etc. also you should be able to see weekly monthly averages of macros and calories   Moderator Edit: Clarified subject ... View more

Just purchased a Charge 6 after my Charge 2 finally gave out. I am disappointed to find that I can no longer hold the side button to toggle Do Not Disturb on and off. Please restore this feature! Moderator Edit: Clarified subject and updated label ... View more

Please add this option with GPS tracking for paddle sports (paddle boarding and kayaking) so that users can effectively track this exercise. Moderator edit: Clarified subject ... View more

I had a fitbit blaze, i loved it, had for a couple of years then my husband bought me galaxy watch, it needs charging everyday, sposed to be every 4 but the point of this is that my fitbit blaze is still going strong as I passed it on to my daughter and she loves it also, the only reason I changed was the facility to answer the phone on the watc   Moderator Edit: Clarified subject ... View more

Fitbit removed the ability to post exercises to the community feed with a photo and workout stats. Before, we could upload a picture, and have stats displayed automatically. Now, that option is gone. This was great for motivation and engagement. Can Fitbit bring it back or offer an alternative? Anyone else notice this? ... View more

Jogging, chopping wood, shoveling snow, treading water.   Moderator Edit: Clarified subject and updated label ... View more

When in sleep mode, there is no way to adjust the brightness level   Moderator Edit: Clarified subject and updated label ... View more