Product Feedback

Please consider allowing a floor goal of 0 in the daily goals. I live in a flat area, and have many days where I've met step, distance, calories burned and active minutes. But because of a lack of steps nearby, I almost never meet my total daily goal.   It would be nice if those who aren't interested in floor goals to be able to meet their daily goals without having to find a flight of stairs to climb everyday. ... View more

Somebody already wrote about this idea in a vague sort of way. With the new update and the sleep goal, I think it can be implemented easily. I'd like to to get a little bit more specific.    Fitbit can use the data for the sleep goal to prompt a notification for when I should go to bed. Here's how:   Users in the "go to bed notification" selects how much earlier he/she wants to be notificated. 30 minutes? 1 hours? or even more (anybody adapts to his/her bed routine). From the next alarm subtract the sleep goal and the time set by the user.    Ex. Next alarm at 6 am. I want to achieve a goal of 7 hr of sleep and be prompted 1 hr before going to bed. My fitbit should vibrate at 10pm with a message telling me "Stop whatever you're doing! It's time to sleep! "  🙂   Obviously it only works if you have alarm set on a fitbit, and if you put a sleep goal in your application.   Moderator Edit: Added Labels ... View more

These were removed from Notifications per Fitbit support. Please add this feature again. I used it daily to go back and see changes in my activity. And they pushed me harder because I enjoyed accolades! "Almost there! Get # steps more to hit your daily goal." "Nailed it! You met your step goal for today." "Overachiever! You're # steps over your daily goal. Moderator edit: Subject for clarity and labels. ... View more

Please allow manual firmware update on charge 4 either in the app or in the fitbit connect app please. Don't understand why we have wait 48 hours or more and keep syncing 40 times a day for update! No other device is this complex - also your online manual is out of date, says click on troubleshooting and check for updates.   Moderator Edit: Clarified subject and label ... View more

Android needs this option too! 🙂     Moderator edit: Added Labels  ... View more

A lot of computer programs have this feature. I propose upon startup of the Fitbit app, a 'Daily Quote' or 'Fitness Tip of the Day' be shown on the opening screen. Select "X" or "OK" to clear it. This feature is a good way to pass on knowledge, facts, health & fitness tips, and any sort of handy info related to Fitbit.                                               For your consideration. ... View more

It would be nice if text notifications could include emoji.   Moderator Edit: Updated Subject for Clarity/Added Labels ... View more

Hi, When I track an exercise using the app on my iPhone (walking example) a screen comes forward informing me how far I have walked and time taken. It would be really neat if we could have a field added to this screen showing steps for the day. This would give incentive to continue the exercise if you are close to your 10-20,000 step goal for the day.   Moderator Edit: Updated title for clarity & labels. ... View more

Hello everyone, The flex2 bracelet does not record the distance. So if I run 10km, it will record the duration of my activity, an estimate of the calories to spend, but not the distance traveled and it is currently impossible to edit the record to make the addition manually     ... View more

I'm not trying to sound redundant, but the new visual app on the cell phones is not aesthetic. In fact I find the look reminds me of a child's elementary school drawing. At least give us the option of using the old app. I do believe that when YOU decide to update these apps, we should be notified so that we can deny updates.  ... View more

The android app should have the same features as the iOS app. I should be able to edit workouts, and track my distances and pace wit ... View more

When running with "Map My Run" there is a feature to keep the smartphone screen lit throughout the duration of a run/exercise activity. This is great if you have your phone strapped to your arm, especially when exercising in the dark.   If this or a similar feature could be introduced into the fitbit app, I would track my exercise direct into FitBit without the need for anything else. It essential overrides the phones' power settings.   Moderator Edit: Added Labels ... View more

I traveled from Asia to Europe and as soon as my watch adjusted to the new time zone, it lost track of the hours in between. I wish I knew whether or not I slept during the flight and for how long exactly. Important jetlag information that got lost!    Moderator Edit: Title for Clarity/Added Labels ... View more

How can I send a group notice of items such as:  upcoming groupons or class work out times, or cancellations due to weather?   Can they get a "notice" alarm on their device, so they know to look at their dashboard to see the message or notice?  Just posting in the group home page isn't helpful if people have to be on their computer to see group postings.  Some people will be working and only have access to their fitbits and phones.   thanks and please vote for this feature   Moderator Edit: Added Labels ... View more

Love having the vertical clock display. Would be better if the texts would scroll by vertically as well. Kinda akward doing the head tilt and wrist twist.   Moderator Edit: Added Labels ... View more

My versa had been damaged within warranty and I was filing this warranty option. The slot for name weirdly requires at least 3 letters. My name only has 2 letters for both first and last names. I had to put my family's name instead but only got a confirmation e-mail requiring further info. This definitely needs adjustment.   Moderator edit: Labels ... View more

Currently you can only configure notifications in the web app. Since I use the mobile app 99.9% of the time I would like to be able to configure notifications from the app.  Thanks.  ... View more

I have recently had an awful experience with Fitbit, trying to get my faulty product at least looked at and potentially fixed. Trying to get through to anybody is extremely difficult, and isn’t straight forward at all. There is no complaints department which I would have found helpful in this situation. The characters aren’t enough to fully explain   Moderator Edit: Clarified subject and updated label ... View more