Product Feedback

Joergamf · ‎11-19-2023

The choice of watch faces for charge 6 is very small . Please Integration at least something simple in black and white that doesn't look like I am stuck in the seventies. Even on charge 4 I had better options. Moderator edit: Clarified subject

BJReplay · ‎11-18-2023

The Charge 6 charging screen doesn't observe regional settings - it displays the date in US date format - mm/dd rather than observing regional settings (eg. dd/mm or dd.mm) Moderator edit: Clarified subject and updated label

mikey_pdx · ‎11-15-2023

On the Charge 6, and I think this was the same on the 5, you cannot enable "Exercise Focus" to turn off notifications during exercise unless you enable Do Not Disturb. The Exercise Focus setting should not require DND to be enabled, since it should be conditional on using the Exercise app on the device. Moderator edit: Clarified subject

Cattlebuddy · ‎11-13-2023

I loved the Relax app, which let me do breathing exercises with my eyes closed, on my old Fitbit, which was a major reason I got a Charge 6 rather than a competing tracker, but was disappointed to find Relax was gone. EDA scan does not have the critical tactile element for breathing.

WPFN · ‎11-10-2023

New Watch, new customer. It took me DAYS and talking to chat support to figure out how to strop the "Reminder to Move" notification. I even stopped all notifications on the phone side and they still come in. SOOO **ahem** infuriating. You should fire the product manager immediately or whoever came up with the idea to BURY that setting in the app. Moderator Edit: Clarified subject

jrebs · ‎11-09-2023

I just got my wife and I matching Charge 6 watches and while I'm overall pleased enough with the user experience so far, the clock face selection leaves a lot to be desired. The vast majority of the options are simply unusable. The remaining few acceptable ones still are not particularly endearing. Moderator Edit: Clarified subject

LouH · ‎11-09-2023

I am unable to sync to my second nature app. Apple can!! Moderator edit: Clarified subject

DavidNS · ‎11-08-2023

Logged a run from the Charge 6, Web dashboard shows Duration as 25:15. App shows the duration as 25! On the previous app, I was able to see the run duration in hours, minutes and seconds. Having the seconds missing makes the app view of the data much less useful - bring back the seconds please. Moderator edit: Clarified subject

NieceyBoo · ‎11-07-2023

It would be nice to have the ability to start an activity manually from app as you can with the watch. Ideally one that starts a timer that I could start & stop either on app or watch. Moderator edit: updated subject for clarity

Steffi02 · ‎11-06-2023

Please add a metric for the fitness level as they do it in the app Withinngs. The Fitness Level is based on the estimation of VO2 max which represents the heart and muscles ability to convert oxygen into energy during physical exercise. Our Fitness Level is calculated on the basis of several factors. In addition to your morphological data (age

AyushaR · ‎11-04-2023

Can we please have total activity tracker BUT by individual distance? I'm a runner and would love to see the distance I ran in a year vs walk. Moderator Edit: Clarified subject

Jmscrwfrd · ‎11-04-2023

When the "running app" is being used on the Fitbit 6 you cannot see the actual time anywhere without exciting the app Moderator Edit: Clarified subject

RichK66 · ‎11-01-2023

Please add a simple tile to allow swipe access the apps on the Sense 2. Just like it comes up if you push the button, make that a tile instead or as well. I actually have arthritis pain in my hand and pushing the button hurts. I can turn my wrist to turn the display on, and it would be nice to just swipe to get to any app, not just a few.

TNapue · ‎10-31-2023

I have my weekly active zone minutes set at 400. The app no longer tracks my weekly total and remaining minutes for the week. The updated app version is no longer informative and lacks clarity. Please restore the 'Weekly Active Zone Minutes' graph. Please and thank you. ( I attached an image from the old version of the app. )

AbsolutAli · ‎10-31-2023

Can you please remove the multi tap feature for the dismissal of the alarms? I use my alarms for more than just waking up. I use them to help me keep my morning moving & sometimes when my alarm goes off while I'm driving, it's dangerous for me to have to look at the tracker to dismiss. 99% of the time I have to snooze until I get to my destination

ActiveZoneMinss · ‎10-31-2023

It appears Fitbit took away the most useful feature - exact time of day active zone minutes are acquired. Prior to the current update, you could tap on active zone minutes, scroll down and see at what time of day active zone minutes were acquired. Moderator edit: Clarified subject and updated label

Dab-123 · ‎10-24-2023

The Sleep Score tracks optimality based on percentages, which has the non-sensical result that a 4-hour sleep stint that logs 60 minutes REM/Deep Sleep (25%) gets higher score than 8 hour sleep with 90 REM/DS (18.75%) each. Moderator edit: Clarified subject

Rosiejenks · ‎10-23-2023

None of the Charge 6 clock faces are suitable for everyday wear especially in a business atmosphere. The majority of them are nothing more than cartoonish. I would like a normal clockface with date, time, and the option to add one or two additional tracker stats without the need to tap on screens. Moderator Edit: Clarified subject and updated label

RiskyDeem · ‎10-23-2023

The Fitbit Charge 6 currently lacks camera control for mobile phones. A valuable enhancement is to enable the band to send a "Volume down" command to phones, triggering the camera shutter in most apps. This straightforward integration can make the band multifunctional and more user-friendly. Moderator Edit: Clarified subject and updated label

NitLionPSU · ‎10-22-2023

I recently migrated to the google app which has superseded my fitbit app. It appears that the google app does not provide the same options to export the data from the fitbit device that the fitbit app allowed. The original fitbit app allowed me to output a spreadsheet that was a daily summary of the body, activities and sleep information. Moderator Edit: Clarified subject

Dab-123 · ‎10-22-2023

The clock face gallery is full of designs with highly particular aesthetics, but there is no simple elegant watch that combines the main features of the device. Classic watch design needed. All features proposed can be found here: https://community.fitbit.com/t5/Fitbit-App-Gallery/Clock-face-with-all-standard-features-needed/m-p/...

Normy31 · ‎10-20-2023

I'm using Fitbit premium with Pixel watch 2. There already is a post existing but talking about sense 2. The idea remains to be able to receive real time stress notifications or nearly ones, just maybe after synchronization with the app and computation. Moderator Edit: Clarified subject and updated label

DavidNS · ‎10-20-2023

It is great having access to all exercise shortcuts on the Charge 6, however I would like to be able to choose the ones that appear in the first 6. Moderator edit: Clarified subject

mpatricke · ‎10-18-2023

The Charge series are marketed as fitness wearables but none of the Charge 6 faces are suitable. Basic requirements are, on the 'home' screen: Time hh:mm Heart rate HR zone In clear bright text readable at a glance. No need for fancy fonts, colors, animations. My old Charge 4 did that perfectly. Moderator Edit: Clarified subject and updated label

OttawaMike · ‎10-18-2023

Bingo was super motivating and a lot of fun. I loved it and I miss it. Many others do, as I am sure you have heard. Why would you remove such a fun and popular feature? It seems Fitbit/Google wants to make the journey as lonely as possible. Bingo built community. Fitbit seems bent on isolating us from each other.

douglasw7 · ‎10-17-2023

In the old app, you could get to a screen where you could scroll through a list that had your daily steps going back forever. Now the best you can get is a week at a time. Bring back the view that let you go back indefinitely with having to page forward and backward. Moderator Edit: Clarified subject

Aksnyder · ‎10-17-2023

We purchased the FitBit Inspire 3 specifically because it says that it monitors HR for 24 hours a day. Our daughter has POTS and this information is invaluable in treating her condition. You cannot print it from anywhere. The data download is a useless CSV file that you cannot extrapolate anything from. This is just an antiquated setup. Moderator Edit: Clarified subject

robert.whitmire · ‎10-17-2023

I've been a Whoop user for 3+ years because of their bicep band, and recently switched to the pixel watch 2, and fitbit premium. Is there a heart rate monitor that is compatible with the fitbit ecosystem that can be housed in a padded bicep band? Alternatively, is there a way to import a jiu jitsu activity from whoop into my fitbit premium account? Moderator Edit: Clarified subject and updated label

tr3c00l · ‎10-17-2023

I am just testing out the Charge 6 and I am missing a feature that every smartwatch had so far: Logging my water intake. Why can I only do that in the app and not on the Charge 6? I've read that this was a feature in older Charge generations - why was that taken out?

HS3 · ‎10-16-2023

In the prior app version, if I wanted to manually log a past swim I was able to enter the distance in yards. With the new app it requires me to enter the distance in miles. But then the app converts the distance back to yards when displaying the exercise. Please fix the app so that swim distance can be manually logged in either yards or meters.

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Product Feedback

Create simple black and white clock face for Charge 6

Observe regional settings for date format on Charge 6

Allow us to enable Exercise Focus w/o turning on DND on Charge 6

Bring Relax app back on Charge 6

Add all types of settings in one place on the Fitbit app

Make more clock faces for Charge 6

Able to sync Fitbit with Second Nature app

Show exercise duration in HH:MM:SS on Fitbit app

Add real-time exercise tracking on the Fitbit app

Fitness Level Metric

Total activity tracker by individual distance

Allow us to see time while working out on Charge 6

Add a tile to access all apps on Sense 2

Restore AZM graph with remaining minutes for the week

Change actions to dismiss alarms on Charge 6

Add exact time of day AZM were acquired

Sleep score based on difference of sleep hours from recommended benchmark

Create a custom clock face for Charge 6

Add phone camera shutter controls to Charge 6

Able to select which data to export and date range after Google migration

Classic clock face with all standard features and stats

Allow to receive real-time body responses on Pixel Watch 2

Allow us to reorder exercises on Charge 6

Charge 6 clock face with time (hh:mm), heart rate and HR zone

Bring back Get Fit Bingo to the Fitbit app

Bring back scrolling list of daily stats

Add an option to print HR information over time

Able to import Whoop exercises into Fitbit

Add water logging to Charge 6

Log swim distance in yards (or meters) not miles