Versa 4

Estimated calories incorect

Hi so i have been manually adding my activities to my fitbit app and the calories estimated is incorrect for example martial art for 1 hour is not 26 calories. Please help

Average speed

The average speed for each kilometer is no longer displayed. Only the overall speed is displayed

Versa 4 vs Sense 2

It's time to upgrade from Versa 3, which I've loved. Any advice on which watch to get next? Sense 2 or Versa 4?

I've been wearing my Fitbit and have Premium. My readiness score isn't showing up in the morning for me to make decisions about my morning workout. I've read all the guidelines to get a score (wearing 14 days, while sleeping, etc.) and have followed ...

Are Versa 3 and Versa 4 chargers compatible?

I am looking for a replacement on Amazon India for Versa 4's charging cable. Are there any reliable recommendations? Also, are chargers for Versa 3 & 4 the same? Some chargers don't seem to have Versa 4 versions in stock. Please suggestModerator Edit...

How to install the "training" app- this specific exact wording app?

My Fitbit wants to stop tracking my run as my feet are moving and my heart rate is up!I get asked "Do you want to end this exercise?" when I'm just getting started! I read on the community forum to change the "auto-stop" setting in the "training app"...

Versa4 throw away? Or reinstall goole assistant, spotify and others..

Hi, should I throw away my versa4, which replaced my versa3, which replaced my Ionic, and leave fitbit for another competitor? Or should I wait a minute to let fitbit reinstate spotify, google assistant amongs other apps into it?!?Let down and but-**...

No longer populating miles

I've read other threads. But out of the blue yesterday my walking recognized exercise won't go above .1 mile. It recognizes my run. It's on automatically calculate stride and it has worked fine for two years. I haven't changed any settings and I trie...

Steps not calculating

I received my brand new Versa 4 yesterday. I wore it for about 6hrs before bed and it seemed to calculate my ages normally. However today, within the first 2hrs of use, it was registering over 4000 steps which is simply not possible for a person havi...

Versa 4 button is unresponsive

Has anyone found a fix for the unresponsive Versa 4 side button? I have tried everything to get it to work. After this last update it hasn’t worked at all. I think I’m done with Fitbit after this…Moderator Edit: Clarified subject

Exercise logging (Walk) not being saved after deleting auto-logged excercise

Hello Fitbit community,I hope you can help with this issue. Here are the exact experiences I had today:1. I took a walk with my Fitbit on and it logged the exercise automatically. However the distance was incorrect.2. As I CANNOT edit the distance (w...

Versa 4 device showing fewer steps than the app

My Versa 4 is showing fewer steps than the app is showing. This makes no sense. Usually, the app would show fewer steps than the Fitbit device if the syncing hadn't been completed.

Versa 4 stuck on a red X

I started to have sudden battery drain on my versa 4. I would have it fully charged in the morning and by about dinner, the battery was nearly dead again. I decided to try and do a reset and that didn't work. After several attempts to find answers I ...

Versa 4 stopped providing low heart rate notifications

Before Sept. 2 I used to get low heart beat monitors, but none since,and the cuff I use for my blood pressures say there have been a few below 50. I set my zones for below 50,can anyone help an Oldman please?Moderator Edit: Clarified subject

Versa 4 is not tracking my steps accurately

I've had my Versa 4 for over a year now and hardly ever take it off. All my settings are correct, Bluetooth is on, the watch fits me well etc. My Versa had been recording perfectly until this morning. All of a sudden my steps are all over the place. ...

restingHeartRate not in data_activity response anymore

Hello, Since a few days, I'm not finding the "restingHeartRate" anymore in the answer coming from the request to get all data activity. My application is working since 2017.Exploring the json file response, I can't find such information anymore.I gue...

Pace per km

Why is not showing my pace per km was doing this until last week is now only showing Pace in total I have updated the app I’m at a loss as to why it’s changed

Versa 4 stuck on Fitbit logo

Versa 4 has been randomly flashing the logo and is now dead. Has been charged, reset etc several times. Unpaired from phone but now can’t re-pair as the screen is blank or briefly shows the logo, then goes black again. Suggestions?Moderator Edit: C...

Versa 4 won't sync or pair anymore

My fitbit stopped working a week ago. The battery had died the night before and the next day after charging it, it wont sync and now it has stopped tuning on. All I see is a Turquoise screen then it asks me to input the number from my fitbit to my ph...

Versa 4 won't charge properly

When I put my Versa 4 on the charger, the screen keeps switching from the home screen to the charging screen every 5 seconds and isn't actually charging. I'm using the charger it came with, and the pins are all aligned etc. Any ideas? I only bought i...

Versa 4 stopped working after the update

I recently updated my Versa 4 with the new update. When it finished, the screen is stuck on, "Sync from the Fitbit mobile app". I've tried syncing it multiple times, and even tried to disconnect the Bluetooth, resetting the watch but to no avail. ...

My experience with Versa 4 and Customer Service

Hello I had a problem with my fitbit watch that I bought a year ago: the screen keeps black and didn’t seem to charge anymore. I’ve contacted customer service and followed all the recommendations to try fixing, cleaning and so on the watch. Since an...

Steps and related updates

Steps, calories burn and others are not working

Versa 4 won't update the weather

Versa 4 has stopped showing weather. No settings have been changed. I have location services on but Fitbit not showing in the apps. Moderator Edit: Clarified subject

I cannot change the time on my Versa 4

Não consigo ajustar a hora. Já fiz tudo que pediram, todas as sincronizações e nada de marca a hora correta. Como faço?

Resolved! Versa 4 not tracking walking distance

My Versa will not track mileage as I walk around the house or when I go on walks outside. What's weird is that it will count steps, and it will count my distance when RUNNING (it won't track it otherwise). I have tried resetting my Fitbit, updating t...

Manual workouts lost

All my swim workouts those were added manually have been removed over the past, I just randomly checked and I can the issue now going back for the last 30 days but it could be longer

Why does Google maps on my Versa 4 need access to my heart rate?

Hi, Google maps was not working on my Versa 4 and it took me ages to find out why.So, when I install any app on Amy if my devices I review the permissions so that I can limit the usually far reaching wants if the developers. So when I installed Googl...

Rounded to the minute workout stats

Fitbit 4 customers want a watch that will give them information related to their health including workouts. Rounding their workout time data to the minute with no seconds is a travesty. Fitbit needs to do an update that shows our detailed workout st...

Versa for not tracking heart rate accurately during exercise

Has anyone solved this problem? My versa four just does not pick up my heart rate during exercise very well. Difficult time picking up during stairclimbing,rowing and other circuit workouts. As a result my zone minutes and readiness scores are not ac...

Resolved! Versa 4 stuck on a red X

Yesterday at a round 2 pm my watch had powered down and would not start again. When I have tried to start it back up it has flashed the logo and then a large red x has shown on the screen. I have tried to reset it up but it won't turn on at all. I fu...

Versa 4 won't stay connected to my phone's Bluetooth

My Versa 4 will not stay connected to my Bluetooth on my iPhone. I have done all the troubleshooting steps for the last 3 days. I’ve had this watch for over a year and this just started happening a week ago. The app is up to date, I have deleted the ...

Mijn versa 4 in fabrieksinstellingen zetten

Hoe kan ik mijn versa 4 terug in fabrieksinstellingen zetten , als mijn uurwerk niet of nauwelijks oplicht en ik niks kan lezen

Info about July 2024 update

I just got the notice today for the update for my Versa 4 but have not installed it. I'm guessing that this is just a minor update because there is no announcement. But I am still curious about what the update does. It seems to be safe or otherwise t...

Versa 4 is not tracking my heart rate accurately after the update

My Versa 4 is about a year old. I haven't had any issues until this last update. Now my HR freezes and reads 130s+ and sometimes freezes in the 160s when I'm sitting and I have to restart the pebble and resync in the app. My heart rate is now almost...

Resolved! Can't add cities to the Weather app on my Versa 4

Can’t add any cities to the weather app on Versa 4. Just spins when I go to add cityModerator Edit: Clarified subject

Resolved! Versa 4 won't turn on when a notification comes in

I recently upgraded from the Fitbit Versa 2 to the Versa 4 and have noticed a significant change in the notifications feature that I believe negatively impacts user experience. On the Versa 2, whenever I received a notification, the watch would vibra...