Forum Posts

Can't install Spotify on my Charge 4

I made sure that the app and the firmware is updated to the latest version, but the app does not allow me to install Spotify. The button is disabled and there is a message saying to make sure that the app is updated.  I saw that many people are havin...

Can't download Spotify on my Versa Lite

Hi!I just received a Versa Lite yesterday. I'm trying to get Spotify downloaded on my watch, however it continues to tell me that I need my watch and my fitbit app updated to the most recent versions before I can download Spotify. I'm pretty sure it ...

Resolved! Spotify connect and control won’t download on charge 4

I just got my charge 4 today, I’ve set it all up and got the latest update for it. I then went to the app gallery to download Spotify and it wouldn’t let me download because it said that I needed the latest app update and latest watch update but I ha...

Can't connect Spotify to Versa 2

Hi there! I recently got a Versa 2 and it's been 2 days that I've been trying to log in Spotify so that I can control it from my Fitbit. For some reason, when I try to log in from the Fitbit app, I keep on getting a message saying that username or pa...

Spotify won’t install

Tried to click install, it asks for both the app and watch to be updated and they have the latest update. Why won’t it let me install Spotify?

Can't download Spotify on my Versa

I've looked at all the other relevant topics but none of the best answers have helped so far, my Versa is version 33.1.30 and I have it synced with my phone and laptop both of which have no updates needed for the Fitbit app yet everytime I go to down...

Resolved! FitBit Charge 4, Spotify & Headphones

Hi, Does anyone know if the new charge 4 can play music off Spotify, without being connected or in close proximity to your phone?If so, can you connect wireless headphone such as AirPods to it as well? Or can this only be done with the versa? Thanks....

Unable to install Spotify for Versa Lite

So, I just got a new versa Lite yesterday and just downloaded the Fitbit app. It is saying I need to make sure my app and device are on the latest update to install Spotify. Since I just got both, they should already be updated. Any help is appreciat...

Resolved! Spotify app reverts to free version (RESOLVED)

Fitbit Update: 12/12   Hi everyone,   We're aware of an issue where you sign in to your Spotify Premium account in the Fitbit app and soon after it reverts you back to the free version.    Please try steps in this article: How do I control music play...

Can't set up Spotify

Hi, I'm trying to set up spotify control on my Versa. I have followed the steps and logged in through the app. However when I go to access it through my fitbit it just says "make sure bluetooth is on and sync your device through fitbit mobile app" wh...

How do I log into Spotify?

How do I ‘log into Spotify from your Versa mobile app’? There is absolutely zero mention of Spotify in any of the pages or icons on my app     Moderator Edit: Clarified subject

Unable to install Spotify on Versa

Have new Versa. just synced to my iPhone XR. The Spotify app install is greyed out!! Everything is brand new and up to date why can’t I install this ? I am in Canada and have a Spotify premium account ??? is this not going to work ? It’s what I bough...

Pamjoan by Jogger
  • 515 Views
  • 1 replies
  • 1 votes

How do I download Spotify music onto my watch?

I want to exercise and listen to Spotify WITHOUT carrying my phone.  Therefore I would like to download Spotify songs on my Fitbit.  How do I drag and drop songs from Spotify to Fitbit Connect?  I understand that I need to do this on my computer, but...

saspurs by Jogger
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Unable to download Spotify onto Versa

Hey everyone! I just got my versa today and everything seems up to date, I have tried to download spotify and it keeps telling me to make sure both the app and the watch itself are up to date. my firmware is version is 32.33.1.30, and I have updated ...

Unable to install Spotify app on Versa series

Hi, I purchased my Fitbit Versa yesterday. I’ve been trying to install Spotify but it gives me a red banner saying I need to ensure everything is up to date to be able to install the app. I’ve made sure my Fitbit and the app is updated and that my Sp...

Resolved! Can't install Spotify on Fitbit Versa

Hi,    trying to install Spotify om my Fitbit Versa. I van Find the app en see the install button. However, i can’t click on it. A Message stating that the Versions in Fitbit device as well as the app should be updated to the latest versions. As far ...

Can't install Spotify on Fitbit Versa Lite

Hi there, I recently got a fitbit versa lite and its all up to date etc. But I can't seem to install Spotify as its greyed out and it's just telling me to do stuff I have already done. Any help would be appreciated

UltraGC by Jogger
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Can't install Spotify on Fitbit Versa

I've been trying to install spotify on my Versa for 2 days now, but I keep getting the message that I need to update to the latest firmware ( rn I have 32.33.1.30) but the app & Fit Bit Connect keep telling me there are no updates available. I also t...

Eggy_15 by Jogger
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  • 0 votes

Unable to install Spotify app on Fitbit Versa

Hi,   I recently purchased "fitbit versa"  here in Sydney Australia. I have the latest fitbit app on my android mobile phone (android version 7.1.1). The Versa Firmware Version is 32.33.1.30 that I believe is the latest version. The "all day sync" op...

ruhul by Jogger
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  • 8 replies
  • 0 votes

Spotify connectivity issues

Is it just me or just the Spotify app just barely work? I somehow missed the rollout of it but was excited to discover it yesterday. So far it seems pretty flaky overall. I can get it to work but the amount of fussing around to get it to work seems t...

Crompsy by Recovery Runner
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  • 3 replies
  • 0 votes

Can't setup Spotify to my watch

How do I set up spotify on my versa? It keeps saying connect with Bluetooth but that is synced etc. I don't understand why the app on my versa is not playing   Moderator Edit: Clarified subject

Feedback about Spotify ad on IG

Can anyone from Fitbit explain why all the lying about Spotify support to the customers? You became very creative in not answering questions pretending that everyone is having great fun. Here's an example:   Seriously, nobody in Fitbit can be that s...

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t.parker by Veteran Runner
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  • 6 replies
  • 2 votes

Spotify in Versa is so slow

The spotify takes forever to connect and every press need 3 second to actually respond (if respond at all!) Also, doesn't upload all of my playlists.  This is SO FRUSTRATED I got the watch 2 days ago! Any idea what to do? I was counting on it to be a...

Orart by Jogger
  • 857 Views
  • 2 replies
  • 1 votes

Badminton and Spotify app

Just what the Ionic app gallery needs app for  BADMINTON   BMT Scoring.  Most Ionic users are begging for.  SPOTIFY.   Thanks.  James Park.  No wonder the share price is in the tank.      Moderator edit: updated subject for clarity & added label 

Spotify App Available for Versa?

I am looking to buy a Versa, but apparently Spotify is not compatible. Do you confirm ? Any plan to integrate Spotify on Versa?   Moderator Edit: updated subject for clarity & added label

ChrisV71 by Jogger
  • 10170 Views
  • 3 replies
  • 33 votes