Hi! I have been trying to connect my Charge 2 but when trying to connect nothing will appear. I have reset my watch several times but wasn't able to factory reset it because they make the button too small. If you can help me I'd be thankful.
I charged my Charge 2 today and when I took it off the cradle, the full charge screen won’t go away. The green lights aren’t flashing, holding the side button down does nothing, I have disconnected and reconnected to my phone…nothing. Help! Moder...
My fitbit charge 2 worked fine up until the other day when the battery completely drained. I put it on charge over night like I normally do when it needs charging. The next morning I put it on as usual to get on with my day and by the time I got down...
I have only had my Charge 2 for six days. Yesterday I needed to charge it for the first time. When I took it off the charger it would not track my heart rate. I flipped it over and noticed the green lights on the bottom were not able to be seen. ...
My Charge 2 has always worked great, until a week ago, when it died. Why does the Charge 2 die suddenly? Does it have a battery that needs to be replaced? It always charged with the clip charger, until a week ago, when it died, suddenly. Very sad:...
Hi guys, my charge 2, loyal companion for more than 200.000 steps has died, there are only lines running on the screen for a quick second and then just a dark screen. I’ve tried everything, follow every step i’ve read in related topics, charged to ma...
Hi! I just upgraded to the Charge 2 (from a One) and am trying out the different exercise tracking options.I'm used to tracking a run from the fitbit app on my iphone. My question is regarding the heart rate tracking. If I track my run from the Char...
How do I get my goals to all start on the same day- Monday please. Example: My excercise (1 of 7 days this week) and mindfulness (4 days left this week) all start on different days so I don’t get a synchronised snapshot of everything from a Monday ...
I'm not sure what the problem is, working fine up until now. I had it 9n charger all night and put it on when I got up but I've done this many times without having a problem. I'm trying to sync to my android phone. Any help would be appreciated. ...
My charge 2 is interfering with the iPhones ability to connect on calls, as soon as I disconnected it, my calls didn’t drop at all
I want to change the name of my Charge 2 when searching on Bluetooth to avoid any problems with some one else’s Fitbit Charge 2 device.
I can;t fint the fitbit app on playstore. Why is that????
My charge 2 has 2 cracks down the screen, apart from that it still works fine but I'm frightened the screen is going to crack again. Can I get this fixed or do I have to buy a new fitbit? Moderator Edit: Clarified subject
My husband wants to use my tracker but the band is too small. If we buy an extra (XL) band, will it fit my S tracker?
! In front box in back red. 2 green lights keeping going on and off in back. Charged it fully charged and heated up. What’s the issue just stopped working. Moderator edit: updated subject for clarity
My charge 2 won't let me soft reset or factory reset. I'm doing this as it's continuessly changing screens, not taking my steps & running out of battery, any help would be appreciated. Moderator edit: updated subject for clarity
Hi, I have followed all the restart instructions but cannot get it to display anything. No battery icon when fitted to charger. It’s definitely sat into it fine. Holding the button for 4secs gets a buzz but nothing more. Data is transferring to the a...
The screen has cracked in 2 places all the way down the centre and on the left hand side on my fitbit 2. It still works fine but I would like to get the screen replaced. Any ideas please
Hey Marco, I am having the exact same problem with a Charge 2 HR. Ever since syncing my fitbit in Michigan, I have been unable to get my fitbit back on Central time here in Minnesota. My other activities and steps are syncing fine, just not the ti...
Hi,Suddenly, yesterday my charge 2 screen has jitter and I can't see time on it.I have restarted the Charge 2 but issue remains.May I know what should be the cause and how to resolve it?
Ran out of battery. Now fully charged Am logged into the app on my phone and it says it was last synced 3 hours ago but tracker is just showing a pic of a phone and saying www.fitbit.com/setup Can anyone help? Moderator edit: updated subject fo...
Within the pas 2 days, I used Fitbit to track my activity and both times the distance tracked was wrong, approxiimately half of the actual distance. First day, Fitbit said that I ran 5,4 km while the actualy distance was approx. 12 km. The next day, ...
I noticed it today when I completed all my goals. It be really cool to have it all the time Moderator Edit: Clarified subject
Midway through a walk tonight, my Fitbit went black and will not power on. It was charged and has been working fine. I tried putting it on the the charging cable and powering it up or reseting it but had no luck. My app shows it is fully charged but ...
My charge 2 won't sync, I have done everything possible to get it to sync but won't, it has been doing it for a while now but today it just refuses to sync what so ever. Any advice or is it time to save up for the next model up? Moderator edit:...
Can anyone help? For the past 2 nights my heart rate has unusually risen when I have been asleep. 112bpm and 132bpm it then goes back to normal. I am slightly worried. Sorry I can't add a photo as I don't know how lol
Hi, I’ve had my Fitbit charge 2 since January this year, I turn 30 in November but since I have been using it my cardio fitness graph groups me in the 30-39 age group. My date of birth on my profile is showing correct so why am I not in the 20-29 age...
I've reboot at the device still shows the wrong date
Hello, Yesterday while driving my Charge 2 started to continuously vibrate. Once I arrived at my destination, I checked the Fitbit. It was still vibrating minutes later and stuck on the notification function, turning notifications on and off. It woul...
I have tried restarting as per previous posts. There are no lights flashing on the reverse despite it being charged up. The device vibrates as the line moves across the screen when pressing and holding the side button. Any ideas? It’s two years old a...
About a week ago my heart rate monitor went nuts and recorded unrealistic (I checked) heart rate for about a day. After that, it has been recording randomly and in many cases inaccurately (too high). I cleaned contacts, the LEDs are still strong, A...
My plastic face cover on my charge 2 cracked 2 years ago and I’ve been painstakingly looking for a replacement. Nothing. Extremely frustrating. Where do I go to buy a replacement?
I had this happen last night, and my Charge 2 recorded 58 activity minutes, while my heart rate went into cardio and peak for several minutes. My sleep was recorded as "light" at the same time. I have read many posts on this board and it sounds lik...
The cardio fitness score screen has disappeared from my app. Now when I tap my heart rate I only have two options to view data. The third (cardio fitness score) is no longer available. I haven’t changed any of my account or app settings. Any ideas as...
How do I reset the clock on Charge 2 .. it's running 4 minutes slow
Hi all I joined the one million challenge yesterday and noted that steps don't sync properly with the challenge page. On my fitbit it shows 17966 steps yesterday but on the one million challenge page it is about 14500 steps. Should I change something...
I charged my Charge 2 last night and synced it with the app but it appears to be stuck on the charging screen. I have tried resetting it by holding the button for 4 seconds, it vibrates but no change.
Fitbit Charge 2 stopped holding battery charge. When plugged in, it shows full battery and the app confirms it. When you remove it from the dock, it will last a few minutes before dying. App still sync and says it has full battery. I've already tried...
Hello I have been a fitbit owner for few years now, i started off with a flex, then a charge hr, when that broke i upgraded to a charge 2. Does any know how i can tell how long i have had the fitbit, can i print of the proof of purchase, it was purch...
My watch band came off.