Product Feedback

Provide swim pace data per lap instead of calories.  Would be helpful to have these time splits. At the end of workout, show total calories as well as average pace. ... View more

Using the Driving feature is very useful for making your step count more accurate however there is currently no simple and quick way to log drives.   Currently when you log "Driving" as an exercise it is contributing as an exercise in my exercise goals; even when I have done no other activity on that day.   It would be helpful if driving were treated as a null in the exercise goals and if there was a way to hide driving activity in the app when looking though your recent and past exercise logs.   The purpose of the "driving" feature is to negate erroneous counted steps therefore it is odd that "driving" counts as an exercise. It would also be handy to have in the app a switch to toggle on and off for a "Drive Mode" rather that having to input exact times; this is cumbersome and a hassle to do currently especially when in a rush.   Moderator edit: Subject for clarity ... View more

I just got my first E-Bike. E-bikes are gaining in popularity every day. Please add an "E-Bike Ride" exercise shortcut. The reason I need this is for syncing directly to Strava from Fitbit. Strava has a different "E-Bike Ride" category, and people on e-bikes are not supposed to log their rides as regular bike rides. It messes up the speed metrics which are kept. It would not be fair if I, a less fit 58-year old, logs a better time for a particular segment just because I can go faster with my e-bike. The work-around is to always remember to change my ride to an "E-Bike Ride" before someone sees my unusually fast times and gets upset with me. I'd rather not have that stress upon myself, nor be the cause of upsetting anyone else, especially in the unlikely incident that I could become King of A Mountain because of my pedal assist. Even forgetting Strava, I would prefer to keep my rides separate. I don't care about calorie burn metrics and the like. If they are based on heart-rate then they should be as accurate as those things usually are (i.e. inaccurate). Therefore it seems that the underlying code for "E-Bike Ride" would be the same as a regular bike ride, but the label is different. It seems an easy fix for you, and a big win for customers. Thank you. ... View more

Upgraded from Ionic to Versa 2. Very disappointed with Swim tracking. Versa 2 lost the ability to keep track of elapsed laps. I have to count manually and that defeats the purpose of a fitness tracker. I was told this is working as designed. I will be returning the Versa 2 to Fitbit until this functionality is added. Going back to Ionic. Need the ability to customize Swim stats by: - Completed Laps - Elapsed Time - Heart Rate   (vote here!)   Moderator edit: Removed personal information and clarified subject ... View more

I think it would be nice to have a setting for VR gaming when tracking exercise. Currently fitbit auto recognizes it as either sport, elliptical, or aerobic exercise.   There are studies done on VR and exercise by the VR Institute of Health and Exercise. They have even created their own exercise tracker app that takes data from fitness trackers with heart rate. However, their app is not compatible with the fitbit.   There is a large community interested in this feature. ... View more

In the latest app update you have changed the voice cue please can you change it back or add an option to choose different voice cues when you’ve been used to the same voice cue for several years it’s like losing an old friend i now find myself not wanting to use the new app update    Moderator edit: Subject for clarity and labels. ... View more

I would like to track my individual total cardio or fat burn time for the week   Is there a way??   another thought is to be able to select a specific number of days and come up with a total cardio time or total fat burn time.      ... View more

The cardio fitness score is not helpful to some with pre-existing health conditions. Being compared to the everyday healthy adult is just a reminder of how unwell some of us may be. ... View more

I was happy to find horseback riding as an exercise type. However it could use a few tweaks to make it better.   - likely because of the similarities between the movement of a horse trot, to climbing stairs, the exercise tracker thought I climbed 47 flights of stairs for a 73 minute horse back ride. I am not sure if climbing stairs has a different caloric value, but if it does then it would really throw of my daily caloric burn.   - steps in general, my Fitbit thinks I took a ton more steps than I actually did. While at a trot it might make sense to count the steps since I do have to put some effort in, walking should not. Maybe a percentage adjustment would be a good way to more accurately track the time.   Thanks for your awesome product and continued support   -Nick ... View more

Today I did 60min of the elliptical. Little did I know that my watch paused about 5 minutes in (wrist must have pressed the button or something), and I didn't check it again until I was at 30min on the machine. Since it was paused that entire time, my steps, calories burned, etc. weren't recorded.    What about a feature that alerts you if your workout has been paused for more than 2 minutes or so? Just asking "are you still paused?" to get the attention of somebody in case they don't know.  ... View more

It would be awesome if you could add a new exercise category for Physical Labor.   I work at FedEx (as a Package Handler) and each night my exercise is marked as Sport which works fine.. but it would be nice if it was more specific. I think some tracking algorithm work could be done in this area too as I think I'm getting too many steps while working since I'm moving my arms so much while picking up packages.   I'm sure many people who own Fitbit products perform some form of physical labor so I think this would be a worthwhile addition. Also just an FYI I'm currently using the Charge 3.   Thanks and you guys are awesome! 🙂   Moderator edit: Subject for clarity.   ... View more

Just got my Charge 3 yesterday. Things I'm noticing that I'd like to see chage in.   (1) The time the unit displays on wake-up (moving the wrist) is a bit short. Would prefer display stays on a second or two longer. Or, please give us a setting we can adjust.  (2) For exercise types, I would like to see "Stretching" as an option to track time for.      Moderator edit: Clarified subject and label ... View more

Now that the iOS users are able to edit distance of a recorded exercise,may we on Android, Windows phones,and through the Web Portal, please also have this ability?   This would be very helpful for stationary activity as in spinning, elyptical, treadmill, etc.   Thank you for considering making the experience consistent for all users.   Moderator Edit: Clarified subject and updated label ... View more

Please add crosstrainer as an exercise form!    Moderator Edition: Updated title for clarity  ... View more

I'd like to be able to track ice-skating as one of my exercise options.  Perhaps it could be cross referenced with roller blading.   Moderator edit: updated subject for clarity ... View more

Can you add the floors climbed in the stats or "impact" page of a workout, especially on runs?   ... View more