I have tried over and over again to set up this Aria scale. It was working but then all of a sudden it stopped connecting to my wifi. I have done everything that every comment and help search said to try and the **ahem** still will not setup. I ev...
My aria scale got wet and I have been trying to reconnect it to my wifi that it was originally connected to. I can get it as far as joining wifi then on the scale i get wifi err. No explanation for it or what to do next. Very frustrating. I've also n...
Hi, I used my Aria for the first time today and it states I weigh 12 lbs more than my previous scale that I used yesterday. I understand scales are different but that is extreme and I know there is not a 12 lb increase since yesterday. Help! ...
Once I step to get weight, it instructs me to 'step off' then it will continue to say this until either I pull the batteries out or let them die. I have gone through so many batteries in the past few months. Its connected to the internet and syncs bu...
My scale was blinking when I walked into the bathroom this morning. Does it start blinking when my Fitbit is in range or was it blinking and draining the battery all night? I just set it up last night. Moderator edit: updated subject for clarity
I changed my WiFi network and didn't update my scale's WiFi connection for over a year. I just now did the scale set-up procedure to connect to my network, and the scale successfully performed a synch. This morning's weight measurement now appears in...
Group-I have recently gotten an updated modeum form comcast. I have a fit bit ARIA scale.The scale will not connect to the network because the protocals used by FItbit are outdated so I am not able to get the Aria scale to connect to the network and...
Hi, I'm trying to reconnect my aria to a new wifi.I'm in a student dorm where you need to enter username and password to connect. However when I follow the steps of connecting it shows the uni wifi name it won't allow me to enter the username. It onl...
The simplest and quickest approach to setting up your Aria scale is by installing and running the setup software from here. If you are unable to complete the setup with this software, we recommend using the web-based setup as a secondary alternativ...
I have spent over an hour trying to reconnect my scale to a new network without any luck! I tried interfacing with my cell phone. I get into Aria but once I click the "I am Connected" button and after several long minutes of "connecting" I get the ...
The title should really say, < Change the Name of User > I have added my wife to Aria and Jul comes up when she steps on the scales. How do I change "Jul" to something else please? Thx Moderator edit: updated subject for clarity
I've had some time away from Fitbit etc and have put on a bit of weight so when I stood on my Aria it didn't recognize me, I took it off the Fitbit app and now cannot put it back on as the app always force closes? I'm using a Samsung galaxy S7 edge. ...
Can't connect to Aria after connecting to Aria WiFi network. Website says trying to connect but never does. Moderator edit: updated subject for clarity
This in a previous thread has been solved I am still experiencing the issue now made all the more irritating with the recent ionic update. Two users assigned to the scales but only me actually bothering to use them. No manual weights are being input...
A guest was added, weight registered ok, how do you add Body fat for guest!? For myself, weight & body fat showed up when I stepped down after initial first weigh in! Anyone have this situation? Moderator edit: updated subject for clarity
My Fitbit Aria scale stopped syncing on October 27, 2018 at 12:42 pm, however, I did not realize until early December that was the case as everything else on my FitBit app seems to be working. I thought it would be a simple matter of reconnecting the...
This scale has been a totally waste of money & the customer service solution was unacceptable. It is never moved & they claim I damaged the display. The scale simply stopped working. Their solution: you can buy the upgraded version at full price....
I spent about an hour trying to connect my new scale to my wireless network. I tried the downloadable application on my laptop, my android phone (using the app/website) and through the website on another workstation. It would get to the point where...
I've used this scale w/o fail for about 18 months. I recently moved and needed to setup for a new wifi. Upon completing successfully, the scale now "wakes up" all the time and when I step on it asks me to step off and then gets lost in a routine of...
I keep getting the message match the requested format? Im typing in the correct name and my initials? what am I doing wrong. colleen Moderator edit: updated subject for clarity
I don’t care that this product is no longer supported but never ever will I or anyone I can talk to but such poor quality products ever again. Aria scale started Step Off error after first battery change. ChargeHR stopped measuring anything with any ...
I moved and have a different WiFi name my scale still wants to connect to the old WiFi. How do I change it? It will not connect to the new one. Moderator edit: updated subject for clarity
Hi - I just set up my Aria scale to sync with my new wifi and was surprised that the result was more than 2kg less than when I weighed myself not connected earlier this morning - about 30 mins before. So I investigated by first putting it back where...
My Aria won’t connect to our WiFi and is showing “WIFI ERR” - we switched from Xfinity (worked just fine) to Mediacom and haven’t been able to connect. Suggestions? The router we have isn’t issued by Mediacom - it’s an Arris Surfboard
Hi I have had a set of Fitbit Aria scales since 2016 and never had a problem. Since upgrading my Fitbit surge to an ionic I noticed the scales had stopped syncing to the app. Logically I remove the scales and try to reinstall however I am finding th...
Setup Active scrolling and will never finish setup.... i have used this scale for 3 years and all of a sudden starts the message setup active. Try to reset and re-setup and will never sync up with the setup... is there a hard reset on the scale? A...
Hi everybody, I moved from Austria to UK about 6 months ago and wanted to start with my Fitbit equipment from Austria again. Unfortunately I can't connect my Aria to my BT-Hub. It was already tricky to get it connected in Austria. I tried Step-by-Ste...
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Hi there from Amsterdam!I have spent quite a few hours on trying to connect my Aria but nothing works. I have followed the setup procedure but I keep getting a WIFI ERR. I have also called my internet provider a few time. My set up seems correct:- it...