Product Feedback

Nuttycru · ‎01-03-2019

Some days I get two exercise sessions in, maybe weight training in the morning and bicycling in the afternoon. Some days because of work - or life in general - I don’t get a workout in at all. The exercise tile only ‘rewards’ me for number of days I’ve worked out, but I’d love to get acknowledgement for number of sessions per week! Moderator edit: Labels

Alang1 · ‎01-02-2019

I have a charge 2 on android and think it would be great if you didn't just have to choose 1 messaging app to receive notifications for. I believe you should be able to receive notifications from all messaging eg. Whats app, hangouts, facebook messenger, e-mail and text message apps at any time.

ARandle2 · ‎01-02-2019

Just got the Versa and love it... just disappointed that I cannot download my iHeartRadio or Amazon music...please make these apps available for Fitbit Versa Soon!! Moderator Edit: Added Labels/Title for Clarity

beewizzard · ‎01-02-2019

As of the latest firmware update, the Versa allows notifications to auto-wake the screen. To disable this feature, you must also disable the "turn wrist to wake screen" feature. The two features are controlled by the same setting: disabling one disables both. These features should be capable of being enabled/disabled individually. Moderator Edit: Added Labels

UCFgolfer23 · ‎01-02-2019

Hello Fitbit Community! With 2018 finished & 2019 starting. I wanted to create an exercise goal for 2019 by comparing how many days of exercise I had for 2018. I can view "days of exercise" by week in the android App. Is there a way we can view totals by month and year as well (not just past 30 days)? I do not currently see this feature available in dashboard. EX: 2018: 100 "Exercise Days" -January 2018: 20 "exercise days" -December 2018: 10 "exercise days" 2019 Goals: 150 "Exercise Days" -January 2019: 25 "exercise days" -December 2019: 15 "exercise days" Currently wearing Ionic Thanks! Moderator Edit: Clarified subject and updated label

Vepsen · ‎01-01-2019

It should possible to show "live" values in the app (hr, steps and distance) during a treadmill walk. Moderator Edit: Added Labels

19leus97 · ‎01-01-2019

I would like to get new excercise apps like indoorcycling and workout excercise which is not based on intervals. It would be really helpful to track individual workouts in gym or at home based on our own tempo, or based on apps with video excercises. Moderator edit: updated subject for clarity & label

I._.Love.Vball · ‎12-31-2018

There is very little clock faces for the Fitbit charge 2. I would like it if there were more clock faces.

Cmplatt70 · ‎12-31-2018

I wish you made some cool looking bands for the black aluminum Versa! Moderator Edit: Clarified subject and updated label

Anita_V · ‎12-31-2018

Hi, I've just tried your export functions but none of them provide me with a timeseries on the resting heart rate data that we see on the dashboard. Please can you add this as a feature of your csv, or xml downloads. My resting heart rate fluctuates on a monthly basis and i would like to graph if this is at specific times during the month. I dont really want to use 3rd party apps. Thanks Moderator Edit: Clarified subject and updated label

matt6746 · ‎12-31-2018

I’ve just found out that all data collected from a kids account (Fitbit Ace) won’t be transferred to a standard account when they are old enough to have one! This to me makes no sense and totally pointless in owning a Fitbit Ace there should be a feature where we can transfer a child’s account into a standard account otherwise all there badges and stats they have achieved in a kids account will be for nothing please make this a feature

Jkane321 · ‎12-30-2018

Allow for time change from the app... when you travel it is it a pain to go to website you do a time change Moderator edit: updated subject for clarity

ak07 · ‎12-30-2018

I am 85 years old and don't have a "smartphone". I need an alternate method to sync my Charge 3 with my computer so I can track my progress. Moderator Edit: Title for Clarity/Added Labels

ethical · ‎12-30-2018

When using the exercise app, it allows you to change the main reading, but the small ones do not change. Also in exercise mode, the clock cannot be displayed (just like the old charge), which means you cannot see the actual time. The app should allow to view the time (just swiping or just like the other readings) and every time you swipe, when the big reading changes, the small ones also should change in different combinations. This will allow to optimize the users' experience allowing them to choose the best combination of data to display during a training.

Dlaro · ‎12-30-2018

I bought my girlfriend and I Fitbit Charge 3's recently and I got excited to start using the Fitbit and compete daily for steps. No matter what I've tried we are unable to see each other's activity (steps). That was a bit of a bummer and not motivational at all since that was the whole purpose for these to keep us moving throughout the day as two very competitive people. Now there's no competing throughout the day between us. Please add this feature soon! I've seen a lot of interest in this feature and it just makes sense. -Don Moderator Edit: Title for Clarity

SunsetRunner · ‎12-30-2018

Do you know what would be awesome? If Fitbit and Netflix worked together. Even though it’s kinda a bit hypocritical buying a watch to become healthier than promoting Netflix but it would be awesome to be able to watch Netflix on my versa as an app Moderator edit: updated label

sid-charge3 · ‎12-30-2018

Features to add: - set a new alarm in the watch interface (instead of using phone everytime) - delete the alarm in the watch interface - countdown timer with hrs option ( currently just has max 60 min) These features are really useful on a daily basis and I hope you guys understand. Moderator Edit: Title for Clarity

ktbabe · ‎12-30-2018

Having just upgraded from the Alta to the Versa, I'm disappointed that the resting heart rate isn't one of the stats shown. Could this be included in the next update?

Commander5570 · ‎12-29-2018

My company has partnered with Livongo to help their employees manage their diabetes. Part of their app tracks your fitness. Currently this is not an app the Fitbit connects with. Moderator edit: Labels

GoldenInk · ‎12-27-2018

Being able to delete incorrect heart rate data would be very useful, the first day I got my fitbit Charge 3 the resting heart rate was wildly inaccurate, and I have not had that issue again since but that one day is throwing off my cardiovascular fitness rating. I would love to be able to have that day deleted from the history! Moderator Edit: Added Labels

jakef · ‎12-27-2018

This is a much-needed interface. Adding a notifications API would allows developers to create interactive applications which, much like the steps left in this hour application, would allow for a richer end-user experience. This would open the door to developers create applications which support healthful reminders such as ones to remember to drink water or to get to bed on time. Thanks

Snafi · ‎12-27-2018

I work rotating shifts on a fairly regular schedule and would like the have the ability to have the hourly tracker track different hours for different date ranges. For example I work 4 weeks one shift and 4 weeks the other shift with a rotating weekend, and while I can go in and change it every time, it would be so much easier to be able to just set date ranges so I do not forget to change what days are tracked.

Runningnose1995 · ‎12-26-2018

The word of type A usb is going to finish. Please offer us an upgrade choice of a new clipping charger for my Fitbit charge 3 with a type C female connecting socket. Let us use our own type-C-to-type-C wire Moderator Edit: Clarified subject and updated label

Seaiguana · ‎12-26-2018

Please can you add cardio fitness level to Fitbit Alta hr Moderator edit: Topic for clarification

Bc99 · ‎12-25-2018

Before the recent software update of Fitbit OS 3, there was a resting heart rate graph in the "Today" section. After the update, it has disappeared. I was using that quite a lot, and I was disappointed to find out that it is now gone. Please bring it back. Thanks!

Jenknee · ‎12-24-2018

It would be a great option gor those that don't use google, iphone or Android calendars. Thanks Moderator Edit: Clarified subject

N8teGee · ‎12-24-2018

After the latest fitbit OS 3.0 update, the screen now turns on with every received notification. The majority of time this is when the device is covered by your sleeve or you're not looking at it, therefore wasting the battery when the screen is unnecessarily turned on and also a lack of privacy. I know some people may want this option but for those of us that don't, a toggle to revert it back to pre OS 3.0 behaviour would be very welcomed. So this would be vibrate when a notification is received and then when you raise your arm or push the button to wake the screen, the notification will be waiting to be viewed. Moderator Edit: Updated label

SunsetRunner · ‎12-23-2018

According to the moderators, the running distance is based on GPS data, stride length and something, that is called "step rate" ( I don't know what it is, I asked once, no answer ). I understand that it's supposed to lower potential computation error but it seems to be a problem in certain cases and results with incorrect distance. It would be good to be able to decide in Run settings how the distance should be measured and if a runner wants to use GPS-only or any additional, let's name it, "error correction". The problem with distance doesn't really seem to bug "Bike" exercise so maybe it's a good idea to rethink used algorithm for running or give an option to the user

PedroLeiva · ‎12-22-2018

Hi! I love my fitbit charge 2 and I am thinking to switch to the charge 3... But I need the integration with other apps like Sleep of Urban Android because I use the app to record and manage my sleep cycles... I have seen a thread where this discussion was taken and I have try use tools like ifft, but without success... I have not been able to integrate both apps. Moderator edit: Topic for clarification/label

kierancollins24 · ‎12-22-2018

The ability to show the weather forecast on the fitbit charge 2. Had to use charge 3 label to post bit it's in relaton to the charge 2 not the 3 Moderator Edit: Clarified subject

Join us on the Community Forums!

Community Guidelines

Learn the Basics

Join the Community!

Not finding your answer on the Community Forums?

Go to the Help Site

Contact Support

Product Feedback

Exercise Tile - count sessions, not days

Multiple app notifications charge 2

Download my iHeartRadio music

Separate the "Turn wrist to wake screen" and "Notifications auto-wake screen" features

Show exercise goal totals per month and year

Live values in app

Add indoorcycling

Add more clock faces to charge 2

Make more bands for Fitbit Versa

Allow us to export Resting Heart Rate data

Transfer Fitbit kids account data to a standard Fitbit account

Add an option change time from the app

Sync Charge 3 with Computer

Charge 3 exercise app view

See Friends Activities on Mobile App

Netflix app on Fitbit Versa

Charge 3 Ability to Add/Delete Alarms in Tracker

Resting heart rate shown on Versa

Connect with Livongo Health App

Removing Incorrect Heart Rate Data

Notifications API

Customize hourly activity for different time ranges

Charger with type C female connecting socket for Charge series

Please add cardio fitness score to Fitbit Alta HR

Bring Resting HR graph back to Fitbit Today (Versa)

Integrate Fitbit with Cozi calendar

Option for vibrate only for notifications (No screen waking)

Make run distance based only on GPS data ( at least as an option )

Sleep Urbanandroid integration

Weather app on Charge 2