Product Feedback

I would like to see the Google Assistant support on the FitBit Sense available in Canada. The option is there on my watch, but it is disabled. Please activate this as soon as possible. Thank you. ... View more

When is the next update for the UK? When will the Google assistant update come ? When will more UK banks be added to Fitbit pay? when will the call function/handfree be available?   Moderator Edit: Clarified subject ... View more

Fitbit has been a game changer for me and for my health. I would like to use my steps and movement data for other apps or devices. Would it be possible to set up connectivity with one touch. It’s not only young people but people who monitor their help need this type data sharing to get the best feedback.   Moderator Edit: Clarified subject ... View more

Hi Fitbit, Is there any chance that versa 4 and charge 5 will come in rose gold? I was going to buy charge 4 but the colors aren't really diverse and versa 2 and charge 3 where soooo beautiful!   Moderator Edit: Clarified subject and updated label ... View more

I want the Ace 2 t to basically only function as a watch during the school day so my son doesn't get distracted scrolling through the other data. It was be useful to allow parents to do this screen lock feature.   Moderator Edit: Clarified subject ... View more

For the Sense, provide notification for irregular heart beat in addition to low and high heart beat. An irregular heart rate might provide a hint of Afib and allow an ECG test to be conducted. The Apple watch already offers this feature. The Fitbit Sense must follow suit to stay competitive. ... View more

I would really like to be able to view my EDA trends over time on my Fitbit phone app. Perhaps in a a line graph or bar graph format. If this is not possible please allow exporting of raw EDA and heart rate data for personal use.   Moderator Edit: Clarified subject and updated label ... View more

On fitbitOS4 (Ionic, Versa, Versa2) I was able to swipe right to clear new notifications as they came in. On Sense (and probably on Versa3) when a notification comes in, I first have to tap on it to expand it and then click Clear. ... View more

The Metrics are all in black.The graphs should be in color. They look the same and are hard to read. ... View more

Fitbit sense offers a "6 day plus" battery life, but not if you actually use it for any exercise with the GPS on. Some of your other trackers offer the ability to use the phone's GPS. This feature is needed on the sense as well. I used the sense for a 4 hour hike and a 3 hour bike ride, and it absolutely crushed the battery. Moderator Edit: Clarified subject and updated label ... View more

It is my understanding that the EDA scan results can also be effected by other emotions such as happiness, sadness, anxiety. Adding in these options and more under the reflection part of the EDA scan could help us understand our readings more and also serve as a mental health tracker.   Moderator Edit: Clarified subject ... View more

What happened to "Canada" as being pending on this list of countries for the ECG app? Now it has been totally removed. Are there still plans to bring the ECG app to Canada (& if yes, when)? https://www.fitbit.com/global/us/technology/ecg ... View more

I see that sp02 oxygen graph is loaded for versa and sense models only at the moment. I have a Charge 4 which also has the spo2 sensor but only the minimum data i.e. high and low variations. It would be much more useful if I could also see the % figures too Is this feature going to be rolled out to the Charge 4 in the near future and if not why not ... View more

The SpO2 clock face has to be selected during sleep to view actual SpO2 % range and avg value in morning. Devices that support SpO2 DO collect the data since it shows up on a sleep graph. It's just the value doesn't appear. This is such a silly implementation. Just show the value in the app and clock face regardless of the clock face during sleep. ... View more

Hebrew support for notifications on the fitbit inspire line (inspire, inspire hr, inspire 2) Moderator edit: Clarified subject ... View more

The spo2 data should be added to the today section if fitbit os. Moderator edit: Clarified subject ... View more

There is a limited number of banks available in nz for Fitbit pay, the addition of ANZ to the list of compatible banks would allow more people to access Fitbit's features.   Moderator Edit: Clarified subject ... View more

The Outdoor Workout exercise shortcut was released with the Charge 4. It wasn't added to the exercise shortcuts with the Ionic/Versa family firmware update. It is only available on the Charge 4. It is shortsighted to leave this off the Ionic/Versa family. Moderator edit: Clarified subject ... View more

Allow users to revert back to active minutes or be able to customise zone minutes. Preset goals are too high and unreachable for some. For those with health conditions or on medication, pushing themselves enough to increase their pulse to the higher fat burn zone can be either impossible to do or extremely dangerous. Moderator edit: Clarified ... View more

The Fitbit Sense and Versa 3 are the most expensive new devices and yet their colour options are terribly limited. The Sense only comes in Black and an odd Gold. Please add the Rose Gold colour back into the options, whether as a standard colour or a special/limited edition, and maybe silver, metallic blue, & metallic red for spice. Colours rock. ... View more

Let third party developer, like myself, create new apps and new clockfaces for the Fitbit Sense. ... View more

I’d love Fitbit to create a sleek, protective case or screen protector for not only the Versa but all Fitbit. Moderator edit: Clarified subject ... View more

I think it would be cool to add a button in the Fitbit app so then we can check for software updates by clicking on the button. ... View more

I don't need this staring me in the face every time i look at my ionic to check my stats. I hope you remove all bull that has to do with COVID 19 Moderator edit: Clarified subject ... View more

Fitbit should allow profile creation only for those users who has FitBit device. I'm seeing lot of fake profiles which send request and ask for things like cam chat, marriage, trading, binary and all other unnecessary things which are out of this platform. This annoys a lot as you need to keep on marking them as bad profile.   Moderator Edit: Clarified subject ... View more

I bought the new charge 4 as I was thrilled to finally have a Fitbit with built in GPS and waterproof! (Having previously had the charge 2) As a healthcare worker we are constantly washing our hands and have to be bare below the elbows. I would love to be able to clip it securely in my pocket when at work to record my steps, I know it’s designed for heart rate monitoring but it’s just not possible as a front line NHS worker! Used to squeeze my charge 2 into an old zip but it did break and this one is just a bit too big. I think you would find a big interest in this and could market accordingly. Also clip it inside my sports bra for my netball matches as also cannot wear on the wrist. Definitely a market for this. Thank you. You would make an NHS radiographer very happy if you could do this!  ... View more

Charge 4 comes with an inbuilt GPS and I see my Charge 4 battery drains out quickly. Sometimes, I carry my phone during my workout and I would like to connect to my phone GPS in order to save battery. Please add the option of selecting inbuilt GPS and connected GPS.   Moderator edit: updated subject for clarity ... View more