Product Feedback

It would be really great if there was a filter to differentiate between paid and free watch faces. There are tons of great options out there, but every single paid face hides the price at the very end of the description. It's almost always buried after the jump (click to read more) in the description, so it's not very smooth to find just free ones.      Moderator edit: Labels ... View more

Many countries favour using Kilojoules instead of calouries for enrgy input and output. Please add the option to choose in all relevent dashboard areas.     Moderator edit: Labels ... View more

More of a suggestion to Fitbit than a question - it'd be really nice to have a tile that helps track menstrual cycles since they're so tied to a woman's body, weight, food cravings, mood etc.   Moderator edit: title for clarity. ... View more

I would love to see something integrated with Fitbit pay for those of us with smaller/lesser known banks. I have APCU and they just became supported with Google Pay and I hate that I have considered opening a new bank account with a larger company just to be able to use my watch's pay feature. I think it would be helpful to either allow third party mobile banking apps or to start seriously increasing the number of supported ones by Fitbit Pay.  ... View more

Fitbit sense offers a "6 day plus" battery life, but not if you actually use it for any exercise with the GPS on. Some of your other trackers offer the ability to use the phone's GPS. This feature is needed on the sense as well. I used the sense for a 4 hour hike and a 3 hour bike ride, and it absolutely crushed the battery. Moderator Edit: Clarified subject and updated label ... View more

There should be a quick way to delete all menstrual health data from your account and all devices. I've been told to delete each period one at a time. This is not an acceptable solution. ... View more

Dear Fitbit,   I have Fitbit Surge and the option for notification works pretty poor as the messages in Cyryllic are not shown as they should be, they are show in squares.   Moderator edit: updated subject for clarity and labels. ... View more

Currently the ionic will only  display Celsius units when the distance unit is in 'kilometres'. It would be great if the ionic weather app displayed Celsius units regardless of the distance unit selected .... E.g, miles .   Moderator edit: Subject for clarity.   ... View more

I think a daily 'streak' would motivate users to reach their daily step/activity/calorie goal even more! Look at apps like 'Duolingo', which is famous for keeping a streak going. I myself would be so much more motivated to reach my step goal when I have a decent streak ongoing to motivate me! It could just be a simple icon on the app home screen. Moderator Edit: Clarified subject and updated label ... View more

This suggestion is to add Cross Country Skiing as an activity on Fitbit Charge3. Skiing is one of our main activity half of the year in Norway and it would be great to have a specific activity option for just that.    Moderator Edit: Clarified subject ... View more

There should be a feature where your Fitbit actually vibrates and notifies you when the battery is getting critically low. There has been several times where I've gone to the gym and realized it's either already dead or very close to dying and then dies mid-workout        Moderator edit: Added labels ... View more

The Fitbit has, from I can tell, the best hardware when compared to other watches and "Superwatches", but there software leaves something to be desired when compared to competitors like Garmin Vivoactive, Basis Peak, Pebble Time and the new Apple Sport Watch.  Improvements: Notifications: The first improvement that should be made is the intergration of other apps for notifications. Not many people use messages as their main form of texting anymore and leaving this out limits Fitbit compared to other brands. Adding notificaations support can be achieved as it is with all of the competeitors. Use the https://developer.apple.com/library/ios/documentation/CoreBluetooth/Reference/AppleNotificationCenterServiceSpecification/Specification/Specification.html. Although it should also be noted that there are some notifications you don't want to recieve on your watch which is why a switch should be made in the app to say which apps are allowed, something like this.  Stronger Alarm: The second improvement has to do with the alarm. I think it should be stronger or at least repeat itself untill stopped. Usually the vibrations do no wake me up forcing me to return to a tradtional alarm instead.   New Features: (Endless Opportunities) SDK - Clock Faces: A new feature that should be introduced is the watch faces customisation. Competitors allow the watch face to be created and be customised, for exmaple pebble and Garmin. The watch face should be personalised and allow people to get what they want on the watch screen. For example the seconds and the date on the Flare clock face. Allow a community to be created where people can share their clock faces with eachother, similar to other brands. SDK - Apps: The other feature is the introduction of apps. This is a major part of the new fitness trackers and smartwatches, with things like Garmin's ConnectIQ and Pebble Time's app. Allow people to create third party apps for the Surge and make it a proper competitor in today's market. Open a community of developers to Fitbit and make it a competiative brand. It is endless what things could be done if the watch could be used with a simple app like a compass or stopwatch like these. (The stopwatch wouldn't include the GPS or the distant) Or could go to something complex as with Garmin, Apple and Pebble's apps.   Links of Ideas: https://www.reddit.com/r/fitbit/comments/2uf6ql/hackjailbreakroot_fitbit_charge/ https://community.fitbit.com/t5/Feature-Requests/3rd-Party-apps-that-can-be-developed-by-anyone/idi-p/657779 https://developer.getpebble.com/ https://developer.getpebble.com/smartstraps/ http://www.wareable.com/apps/the-best-apps-for-pebble-and-pebble-steel http://help.getpebble.com/customer/portal/articles/1701779-pebble-appstore https://apps.garmin.com/en-US/   Moderator Edit: Added Labels/Title for Clarity ... View more

Hi, would it be at all possible to get some ‘emotional’ options to add into the log for the female tracking? It’s a great tool but in my opinion missed a trick by having only physical symptoms not mental ones too - like ‘teary 😢’, ‘agitated 😤’ ‘angry 😡’ ?   Moderator Edit: Added Labels/Title for Clarity ... View more

I have had a One for 3 years now and love it but am a bit disappointed that some features are not available on it (e.g.. active mins per hour etc). Please can you make a new clip on fitbit with more features. I really don't want a wrist one at all. ... View more

Please add roller blading to the activities on the Fitbit Blaze     Moderator Edit: Clarified subject and label ... View more

Meditation Tracker. Would nice to track sessions and see how much the heart rate slows down. Could also be part of the "challenges" section.    Moderator Edit: Added Labels ... View more

Allow users to revert back to active minutes or be able to customise zone minutes. Preset goals are too high and unreachable for some. For those with health conditions or on medication, pushing themselves enough to increase their pulse to the higher fat burn zone can be either impossible to do or extremely dangerous. Moderator edit: Clarified ... View more

Could a feature be added to the Inspire and Inspire that keeps the display on for longer?  I get 3-4 seconds before mine goes dark. If I tap the display after it comes on the display time goes to about 6 sec. Continuing to tap will keep the display on. (I've only tested using the stats display). It would be great if there was a user control to have the current settings marked as "short," something about twice as long as "medium," and a "long" that went to (say) 1 minute. Alternatively the user could select from several timings from the current behavior to a maximum of at least 1 minute. Obviously battery life would suffer with a longer display, but I'd take that trade off. ... View more

Hi,   Just taken delivery of my Surge and am loving it! One thing I'd like to see is Kayaking/canoeing added as an activity on the Surge. As it is water resistant and splash proof (and you shouldn't be getting that wet!), this should be OK. I am particularly interested in the tracking opportunities offered by the repetitive arm movement - this should be easy for the Surge to recognise and would enable some really great stats - strokes per minute, strokes taken etc, and combined with the GPS function you could work out stroke efficiency, distance per stroke and maybe even give feedback on how well the stroke is done (e.g. more vertical entry v's sloppy strokes).   Could be a quick win for the developers?   Many thanks!   Moderator edit: updated subject for clarity and labels. ... View more

As already working with the original Sense, please implement the feature "to turn off the watch's screen when not in use, by briefly cover the watch face with your opposite hand. At the moment the only working way to turn off the screen is 'wait'. Moderator edit: Clarified subject ... View more

I have a Fitbit Blaze but looking for something smaller and sleek so when I saw the Inspire HR, I was excited particularly when I saw there was a clip FINALLY, I thought this was great, best of both worlds until I realised it only works with the basic Inspire model. You can turn the HR feature off on the Blaze so surely this is something that could be done on the Inspire HR too for the times when you don't want to wear it on your wrist and are happy to forego HR tracking?  ... View more

The spo2 data should be added to the today section if fitbit os. Moderator edit: Clarified subject ... View more

Please add Scotiabank (The Bank of Nova Scotia) to the Fitbit Pay app! It is already available via Android Pay, no reason Fitbit cannot do the same! ... View more

The Fitbit Pay is useless to me as is. I only use one card and it is a citi VISA (Costco). Please add support for citi credit cards     Moderator edit: updated subject for clarity ... View more

So sorry, USA, but you are the only ones who start the week on Sunday. For the rest of the world, we would really appreciate if we can change the settings on our Android app for the week to start on the first day of the week, namely Monday. I know you can do it on the dashboard, but I'd like to start the week on Mondays, also on the app, as this is my primary go-to place to check stats.    Thanks.    Moderator Edit: Added Labels ... View more

USAA is a bank that is trusted by hundreds of thousands of military members, veterans, and families worldwide.  Having support for this bank would increase the amount of transactions used by others such as myself.  ... View more

The charge 2 watch face showed four pieces of information on the main face: Time, Steps, Heart Rate, and Date.  I could careless how it looked, but I'd love to have a face that shows these four pieces of information on one face.  I expected the charge 3 to do what the charge 2 did and improve upon it, not take away features.   Moderator Edit: Title for Clarity ... View more

Would love a clock face that includes the day of week along with the date, time, and choice of goal. A simple mockup:   12:00 MON OCT 29    9,549 ... View more

I suggest adding HSBC to Fitbit pay   Moderator Edition: Updated title for clarity & label ... View more