Product Feedback

Hi all! It would be really useful if there would be a dedicated section in the app gallery for recently added/updated apps and clock faces. Also, when checking out a specific clock face in detail and returning to the list of faces, the list always jumps back to the first face, rather than remembering the position. I have to scroll down all the way to continue browsing. That's all, love you guys, love the Ionic!   Moderator Edit: Clarified subject ... View more

It would be great if the device itself warned you of the battery level being low.  I honestly do go a few days without syncing only to find the battery has been dead and I've lost data. A vibrate, flashing warning or something like that like it does when you hit your goal to get your attention would be appreciated.   Moderator Edit: Added Labels ... View more

For the Sense, provide notification for irregular heart beat in addition to low and high heart beat. An irregular heart rate might provide a hint of Afib and allow an ECG test to be conducted. The Apple watch already offers this feature. The Fitbit Sense must follow suit to stay competitive. ... View more

  British healthcare staff (and presumably staff in hospitals across the world) do not wear anything below the elbow to ensure cleanliness. Carrying a phone around all day is also not always possible - so how can people in these roles measure their daily activity?   There is an opportunity for Fitbit to develop some alternative form of strap or clip that can be worn on clothing.   The Fitbit Zip is one solution, but this offers limited functionality, and the same applies to the Flex. Individuals are unlikely to purchase two Fitbit products, one for work and another for life outside, so device flexibility is the key.   Whilst the heart rate monitoring won't work whilst clipped to clothing, it will still provide the key data during the working day.   There are around 1.5 million British healthcare staff, and (according to Google) around 18 million healthcare staff in the US, so developing a strap or clip to make your devices more flexible could find a significant market.   Also, there doesn't appear to be any other activity tracker companies that have this product, so Fitbit could lead the way...   Thank you for your consideration.     Moderator Edition: Labels ... View more

I'm in Australia and hence no access to Blood Glucose monitoring apparently. I'd suggest that as it is now more than 6 months since this feature was apparently rolled out to US Fitbit users it is now time to make it more widely available. ... View more

Hello, I was sad to found that Google Pay not supported and that Fitbit Pay does not support Privatbank in Ukraine, on my Fitbit Versa NFC edition. Please add at least support of this huge bank with 20 mln users.     Moderator edit: Clarified subject ... View more

I’ve just found out that all data collected from a kids account (Fitbit Ace) won’t be transferred to a standard account when they are old enough to have one! This to me makes no sense and totally pointless in owning a Fitbit Ace there should be a feature where we can transfer a child’s account into a standard account otherwise all there badges and stats they have achieved in a kids account will be for nothing please make this a feature  ... View more

Would you or are you considering putting under badges a category for Challenge Wins? It sure motivates me when I can see a list of my challenge wins! Thanks, Derick   Moderator Edit: Added Labels ... View more

As of today "Anytime" was removed as a food log time designation. It appears I wasn't alone using it to record my evening snack items. Its removal means that my food log for dinner is now inaccurate. 5 time desginations aren't enough for a diabetic (3 meals, 3 snacks) and for most people watching their nutrition, evening snacking is a dangerous habit.   Moderator edit: Added Labels ... View more

A "It's almost bedtime" (aka "go brush your teeth") and "It's bedtime" alarm would be a great feature for the Ace.  I think it would really help kids take some ownership in their sleep habits and would be pretty helpful to parents as well.  ... View more

Dear Fitbit Please add TSB bank to the list for Fitbit Pay in the UK. Thanks Blaze-Runner ... View more

Just like we have the ability to manually log Food, Water, Exercise in Fitbit, we should have the ability to log Meditation. It would be good to have this as an independent activity that we can set goals and measure against just like Food or Exercise targets.    Moderator Edit: Added Labels/Title for Clarity ... View more

Workout videos found in the Fitbit app do not have the Chromecast ability like Coach videos do. It is very difficult to follow along on a small phone screen. Adding the ability to Chromecast those videos would be helpful.   Moderator edit: updated subject for clarity and label ... View more

I've long since lost the sync dongle for syncing my fitbit flex with my PC. Rather than having to get a brand new dongle, I'd love to see a feature to sync over my laptop's built in bluetooth. My laptop is bluetooth 4.0 supported so I don't see why I need a superfluous dongle!    Moderator Edit: Clarified Subject. ... View more

Sleep tracking is great. However at the moment the data is useless as is. It would be nice to be able to see what the stats were the day prior to that sleep data.   For example, Monday I had the best sleep of the week. Why? I am not sure. But if I could see that Sunday  was one of my most active days, I could tell that Monday's sleep was probably correlated! Someway for us to overlay the prior days stats to the sleep data would go a long way!   Moderator Edit: Added Labels ... View more

Several users have mentioned interest in exporting their GPS data in the .gpx format. Please vote and comment on this thread if you are interested in such a feature, to let our developers know.   Moderator Edit: Updated label ... View more

The new Female Health is great and hopefully will be better when we can add more symptoms and personal notes. I want to further analyse trends in my energy levels/mood/cravings/health, etc. correlated with my menstrual cycle. Therefore, please add Female health to the .csv data export (https://www.fitbit.com/premium/export). Thank you! Moderator edit: label ... View more

I want the Ace 2 t to basically only function as a watch during the school day so my son doesn't get distracted scrolling through the other data. It was be useful to allow parents to do this screen lock feature.   Moderator Edit: Clarified subject ... View more

I've reached my goal weight. I'd now like to set a maintainance goal that's a range of a couple pounds, rather than a new goal. I'd like to see continued congratulations for staying at my maintainance weight, not a notice that I need to gain or lose half a pound. Would that be possible?   Moderator edit: labels. ... View more

Would be a great feature if Fitbit releases recipes and that these recipes we were in the app so if you make a meal, you can search the name of the meal when tracking food to more accurately track what you're eating. Ie if I made a chicken risotto for tea, typed it in to track food and it had "chicken risotto Fitbit". All ingredients ect are automatically updated instead of having to log individual ingredient   Moderator Edit: Added Labels ... View more

Use case scenarios. Microphone will enable voice activation of commands for notifying user of sensor information via speech response. Microphone will enable voice recording for later upload to Fitbit app and this your Fitbit account for recording things like additions to food and or water consumption. Weight recording as well for those who don't have the aria scale.  This may require Siri like AI do know what the user is actually trying to indicate.  Thank you. Other use case scenarios welcomed. Please vote for suggestion.    Moderator edit: label & title ... View more

I wanted to upgrade to the Charge 3 so that I could have an updated tracker that looked less like a standard smartwatch. I previously used the Force full time.   The Charge 3 is advertised as having this feature in the "compare products" section of the Fitbit website. This is very misleading and I am extremely disappointed to find out that this feature is not yet on the Charge 3. ... View more

Please add banks from Belgium, such as BNP Paribas Fortis ... View more

Please support Thai language for Charge 5 notifications ... View more

If you manage to find how to export your data (Settings?), you are presented with this lovely corporate pabulum: Your data belongs to you!   At the bottom of that area is the much more truthful   You can export up to 31 days of data.   Given that I've been using FitBits for just under three years, this means that 1 month of 36 is available to me.  Thus, 2.78% of my data belongs to me.  It's not quite as catchy, but it's more truthful.     Please either extend the data period available or have an option for the progress report e-mails to include CSV files of the the previous week's data.  One month of data is not enough to analyze trends. ... View more

Hello I have the Fitbit versa and I work out a lot and I would like to get the sport band for Fitbit versa (not 3td party bands)    Moderator Edit: Added Labels and Format ... View more

it's very difficult to find clock faces that allow the screen to always be on (or always dimmed). The only way is to download each clock and try them. I would suggest adding the ability to easily identify or filter for the clocks that allow the screen to always be on ... View more

Requesting support for Fitbit MobileTrack on the Galaxy S10e, S10, and S10 Plus. ... View more

Here's what we need: A watch with color screen, waterproof to 3 meters, built in GPS and swimming parameters in app. Bam, perfect Fitbit.  ... View more