Product Feedback

I have a Charge 3 and like a lot of things about it; it is waterproof, the design is slim, the vibration is nice and strong so works well as an alarm, and it has interchangeable bands.   On the down side is the limited selection of usable clock faces, which are the usual styles that Fitbit designers seem to limit themselves to doing, though in the case of Charge 3 those designs are more limited than on my old Charge 2 or on my Ionic. In fact, all of the clock faces I have liked on the Ionic were created by 3rd party designers.    So my idea is to allow 3rd party clock faces for the Charge 3.     That way, Fitbit doesn't have to design them, but the users will end up with a large selection of clock faces...some data heavy, some with configureable data selections, some digital 12/24 hour time and others analog with or without second hand, some with fewer larger numbers, but presumably most will use the *entire* screen space instead of leaving large areas of blank unused space.   Another feature I would like to see is the ability to select screen on-time as 5 vs 10 vs 15 vs 20 seconds, instead of the single 3 seconds it now has. Really? 3 seconds? The Ionic allows for a selection of timeouts on the device and it's very handy.   Finally, I would like to be able to set an alarm time from the Charge 3, not just from the app (which requires synching with the Charge 3, but that may or may not happen in time to *use* the alarm because of the synching issues).   If you start with one change, I would recommend allowing 3rd party clock faces, as that would make the greatest number of people happy, which would likely increase sales and decrease returns.   ... View more

Charge 4 comes with an inbuilt GPS and I see my Charge 4 battery drains out quickly. Sometimes, I carry my phone during my workout and I would like to connect to my phone GPS in order to save battery. Please add the option of selecting inbuilt GPS and connected GPS.   Moderator edit: updated subject for clarity ... View more

Right now, The "gray scaled" text isn't visible in the sunlight and forget about it if I'm wearing sun glasses. We should be able to either chose between simple B&W display (eliminating the gray scale) or the ability to adjust the brightness even higher then it  is currently. ... View more

I noticed that recently Fitbit now syncs with Peloton.  That's AMAZING!!!  However, I have a Nordic Track and it uses the iFit App.  Would love for FitBit to have compatibility with this app as well in order to sync workouts and other data.  (iFit schedules workouts and it would be great if these workouts were delivered to the Fitbit as a reminder. You could schedule, re-schedule or skip a particular workout just by the touch of your phone.  It could be another window on the dashboard that alerts you to a pending workout or allows you to adjust your workout activity. I hate wearing 2 activity trackers - I'd rather just wear only my Fitbit.).   Moderator Edit: Clarified subject and updated label ... View more

It would be really great if there was a filter to differentiate between paid and free watch faces. There are tons of great options out there, but every single paid face hides the price at the very end of the description. It's almost always buried after the jump (click to read more) in the description, so it's not very smooth to find just free ones.      Moderator edit: Labels ... View more

Many countries favour using Kilojoules instead of calouries for enrgy input and output. Please add the option to choose in all relevent dashboard areas.     Moderator edit: Labels ... View more

My subject isn't totally the right one but the best I could come up with.  One thing I loved about my Garmin was that challenges weren't dependent on only challenging people you knew.  Their weekly step challenge is a whole community challenge.  Meaning Garmin puts you in a group with 9 other Garmin users who are at about your same level (ie Garmin knows you average 35,000 steps a week for example).  They don't have to be people you know, so it allows a much larger pool of people to compete with.  I really liked that.  I wish fitbit would do a similar thing.  There could be a setting that allows you not to be included in the community challenge pool of people if you didn't want to be paired with strangers.  Much like the way the community posting works.  You can always set yourself to "private".  Just an idea.  Hope others find it interesting and vote for it!  But I think step challenges with others, in this vast fitbit community of users, would be fun.    Moderator edit: Subject for clarity ... View more

More of a suggestion to Fitbit than a question - it'd be really nice to have a tile that helps track menstrual cycles since they're so tied to a woman's body, weight, food cravings, mood etc.   Moderator edit: title for clarity. ... View more

It would be a big plus if any phone alarm could trigger a watch alarm and be silenced through the watch.   Moderator edit: Subject for clarity and labels ... View more

Self-explanatory, but virtually all swimmers use lap counts and times to improve their performance, especially DURING swim. Add ability to set lap count as a Goal (not just time) in the tracker. Please add this to all devices. We're thinking of getting Fitbits for our children as well, but without this feature, we will look elsewhere.   Moderator Edit: Clarified subject ... View more

There are a lot of thrid party apps that will notify you by push notification on your phone if you forget your wristband, but i want a notification on my wristband when i get out of range from my phone.   Moderator Edit: Clarified subject ... View more

I would love to see something integrated with Fitbit pay for those of us with smaller/lesser known banks. I have APCU and they just became supported with Google Pay and I hate that I have considered opening a new bank account with a larger company just to be able to use my watch's pay feature. I think it would be helpful to either allow third party mobile banking apps or to start seriously increasing the number of supported ones by Fitbit Pay.  ... View more

Fitbit sense offers a "6 day plus" battery life, but not if you actually use it for any exercise with the GPS on. Some of your other trackers offer the ability to use the phone's GPS. This feature is needed on the sense as well. I used the sense for a 4 hour hike and a 3 hour bike ride, and it absolutely crushed the battery. Moderator Edit: Clarified subject and updated label ... View more