Product Feedback

Happygrrl · ‎05-14-2018

I like quick reply and like that the replies are customizable, but we need more than 5 options for Versa Moderator Edit: Added Labels

LizFitbit · ‎01-23-2019

On behalf of the community, we're posting a new feature suggestion to specifically add sleep deprivation as a symptom to the female health tracker.

GayleB-S · ‎02-19-2017

Hi. I'd like to see additional information for my bike ride so that it shows the distance as well as that distance converted into steps. I know to be healthy you should do 10,000 steps and it feels like a let down when you do a 26km bike ride to not show any steps! Very disappointed this is not tracked correctly on my Charge 2. Moderator edit: Labels & title

Christopherking · ‎10-28-2024

Allowing 3-4 people to have parent access to the child’s watch. Moderator edit: Clarified subject

bamantha · ‎09-29-2019

Users should be able to use the Charge 3 to control their music while working out. Songs don’t need to be downloaded, but the ability to skip songs should be available. Spotify is available internationally and can be used with both iPhones and Androids and is one of the most widely used streaming apps.

Pelicanneck · ‎11-09-2015

Although it appears on the Web version I think it would be helpful if the total elevation gain and elevation chart appears on the app for runs in exercise mode. This data is already displayed on the Web version so think it would be great if this could be added to the app. Moderator Edit: Added Labels

nicluc · ‎02-03-2021

It would be good if we could see the weekly total calories eaten in the dashboard, like you can see the weekly calories burned. At the moment you can only see the average.

SunsetRunner · ‎01-06-2019

Need to be able to create open groups on fit bit app, at present can only create closed groups on fit bit app community. Mod edit: label & title

rxmxz · ‎11-10-2022

is there any way to get my countdown timer to go longer? i used to have the inspire 2 which could do like an hour and a half and i’m disappointed that my inspire 3 can only set a timer for an hour 😞 Moderator Edit: Clarified subject and label.

iesika · ‎02-13-2022

Enable a calendar or weekly rotation where users can set different goals for different days of the week, such as higher targets on "workout" days and lower for rest days (or weekday versus weekend, though please don't lock it to only Sat & Sun as "weekend" because a significant % of people don't have traditional weekends. Premium only would be ok.

danaem · ‎11-24-2019

Provide swim pace data per lap instead of calories. Would be helpful to have these time splits. At the end of workout, show total calories as well as average pace.

Myers1562 · ‎02-17-2024

Adding food is not very easy. The barcode scanning barely ever works. And there needs to be recipe builder etc. also you should be able to see weekly monthly averages of macros and calories Moderator Edit: Clarified subject

Manneman · ‎08-05-2022

It Fitbit got back to basic. We want great GPS accuracy, great battery life, great heart rate readings, great connectivity with our devices. And no more cool hip usless features. Moderator edit: Clarified subject and updated label

haycharjay · ‎11-08-2017

I love my Charge 2 dearly. The one thing, however, that I would love to change is that I would love the ability to see my resting heart rate for longer than a month - ideally 6 months, one year, two years, etc. This is an incredibly telling indicator of health and it would make a huge difference in my life as someone who is trying to solve some lung and breathing issues. Hopeful that this is already in the works!

chrismacias305 · ‎07-12-2024

Can we have the Charge 6 play music while the phone is at home? Makes no sense now to even have the premium account because we can just listen to our music straight from our phones. And it's pointless now to even have the Built-in GPS because we still need our phone in our possession so we can listen to our songs when running.

Jsmithy · ‎02-04-2020

It would be really useful to be able to see a cardio score history, I can’t remember whether it’s got better or worse! It should be like the resting heart rate, so you can keep track and stay motivated to keep improving it.

JJMor · ‎10-15-2022

I would like my Google Pixel Watch to alert me (vibrate) every mile I complete during my runs. Moderator Edit: Clarified subject and label

Dandhunter · ‎04-27-2016

My idea is that the fitbits should be kinetic. Fitbit is all about being active, if you have to take your Fitbit off all the time to charge your activity tracker will be stop start. If the Fitbit charged with your movement and activness you would never have to take it off. With the technology that is in watches now this is defiantly possible. Moderator Edit: Clarified subject and updated label

Fahd_m · ‎07-28-2020

Many banks compatible with Fitbit pay. So far, Fitbit pay is not connected to any bank in Saudi Arabia (SA). However, MADA is the national payment scheme in SA. It supports all ATM and **ahem** in SA. All banks in SA are required to issue card compatible with MADA. If Fitbit Pay support MADA, Fitbit Pay will support SA banks all together. So, add MADA.

JamesTMW · ‎08-13-2024

Support for Barclays UK through Google Wallet was recently released, but it does not appear to work. Upon trying to add a Barclays debit card I get a "something went wrong" error message. Several people reported that they could not set up their debit cards in another related post, but that issue has been closed without being resolved.

splakebeer · ‎03-15-2025

Would like a more polished calorie and macro tracking feature for the app. Barcode scanner is shotty, the page layout looks rushed and unpolished, and to be quite frank it doesn't provide a whole lot of detail. We need more information and a better user experience. AI feature that allows you to take a picture of your whole plate and log a meal. Moderator Edit: Clarified subject and updated label

AllanSyd · ‎01-19-2025

I want to be able yto quickly find, and read, the issues reported for bot current and previous support requests. At present you have to start a new support request to find any active support cases and when you find them you cannot review the issue that has been reported. This time I reported the issue via Instagram so I am unsure what was entered

donab163 · ‎02-27-2023

I am a water fitness instructor in Florida, and I have used Fitbit products for several years, currently the Charge 5. I have noticed that class participants with Apple fitness products have the option to choose some type of water fitness as an exercise option on their smart watches, and I would like this option added.

Steelwheels · ‎10-07-2023

I wish fitbit counted exercise on a stationary bike. Heart rate should be enough to prove I was exercising. Why can't we choose method of execise? Moderator edit: Clarified subject

XxZIOIMIBIExX · ‎01-19-2025

Can we finally get the ability for Fitbit app to sync HRV, respiratory and blood oxygen levels and possibly mindful minutes, and anything else that is able to health connect? I'm sure I'm not the only person would extremely appreciate the ability of the Fitbit app to do this so I can get HRV metrics and other data into other apps In a secure way. Moderator Edit: Clarified subject

grim1959 · ‎02-13-2019

It appears that the food log input format changed today (2/13/18). Has anyone else noticed this, or is it just me? The new format is much more cumbersome in my opinion. I prefer the original format. Any input/comments/recommendations welcome! Moderator edit: updated subject for clarity

cdryan · ‎08-25-2020

I’d love Fitbit to create a sleek, protective case or screen protector for not only the Versa but all Fitbit. Moderator edit: Clarified subject

Craig-D_K · ‎10-11-2018

I like the "Mod Clock" data with numeric footsteps and seconds on the time. I want to also have the battery percentage visible so I don't have to swipe to other screens to know when to charge my Charge 3. My suggestion is to make the bottom like: "B" (Battery %) (Heart symbol) (Heartrate value) For example: B 74% 66

Bill_209 · ‎03-14-2025

In the presence of PACs, an ECG test will correctly measure the heart rate, but the heart rate sensors report a heart rate that is roughly half that value. An example of that is me getting an ECG heart rate of 87 bpm but, at the same time, getting an invalid low heart rate notification of 44 - 50 bpm and instantaneous HR readings of around 45 bpm.

Blue_Jay · ‎06-16-2021

Please provide an option to toggle the Minions badges on or off, to avoid earning them or seeing them in the badges page.

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Product Feedback

More than 5 options for quick reply

Add sleep deprivation to Menstrual Health Tracking

Convert Bike Distance (or Spinning) into Steps

Allow more than 2 Parents to access/manage Ace LTE

Spotify support for Charge 3

Include Elevation in Mobile App

Weekly calorie totals on dashboard

Create open groups on Community in app

Add more time to Inspire 3 timer

Able to set calories/step/exercise goals for different days of the week

Provide pace data per swim lap instead of calories in the dashboard

Display weekly/monthly averages of macros and calories

Improve Charge 5 basic features (GPS, battery life, heart rate, syncing)

View Heart Rate for more than 30 days in App

Offline YouTube Music for Charge 6

Cardio Score History

Mileage alert during exercises on Google Pixel Watch

Fitbit devices with kinetic self recharge technology

Add MADA (Saudi Arabia) to Fitbit Pay

Support Barclays Bank UK on Google Wallet

Improve look of calorie and macro tracking on Fitbit app

Easier way to find Active Support Cases with summary

Add water aerobics to the Exercise app

Add stationary bike to SmartTrack list

Allow us to sync Fitbit Health Metrics with Health Connect

Bring the old food log interface back.

Bring screen protectors to all Fitbit devices

Charge 3 clock with battery percentage

Improve Heart Rate Sensor Accuracy With PACs

Option to toggle Minions badges off/on