Product Feedback

maxi-boi · ‎04-23-2020

People may forget to unsubscribe before their free trial ends or are unable to find where to unsubscribe. Since you need to put your billing information in for the free trial, it can make people nervous they will get billed for something they don't want. That can be stressful. It would be better to say your premium features will stop working at the end of the trial unless you decide to renew.

AndyH357 · ‎04-23-2020

I'm fairly sure it never used to be an issue, but I can no longer see my run times to the exact time in my Android app. I can see the splits to the second, but the overall run time is rounded to the nearest minute, which is obviously not useful. I've searched the app for exact run times, but can't find it. Seems odd to no longer be a feature. I'm using the Surge and GPS to track my exercise. Moderator edit: Subject for clarity

yogi28kitty · ‎04-23-2020

I use muse to meditate and it would be great if the fitbit app would be able to log meditation sessions from muse instead of having to manually enter the practice at a separate time. ..much like the trackmyrun app with underarmor automatically adds a run to the exercise log after using that app to the fitbit app

lcrauw · ‎04-22-2020

I would like to have the autopause for biking, like already exists for running.

stefy97100 · ‎04-21-2020

At the moment in the Charge 4 you can't control Spotify while an activity is running. I suppose the reason is that "Activity" and "Spotify" are 2 separate apps inside the Fitbit. Anyway, I suggest then to update the "Activity" App and include a section (scroll right/left) to include a Spotify control page. It's a useless function the ability to control Spotify if I can't do it while I'm running... Also, why I'm supposed to use my Fitbit when I'm not running instead of my phone?

PrologRocks · ‎04-21-2020

I would like to suggest that you add a feature that would allow you to overlay the sleep pattern of another Fitbit user with whom you have paired sleep patterns so that you can see how their sleep affected yours or how your sleep affected theirs. So when my wife is restless in bed, I will see that my sleep was broken as well (or not). Thanks for considering this feature. Tim Moderator edit: Labels

Anniejj · ‎04-21-2020

This idea is not new, but it is no longer available or possible after an update. The problem is: The heart rate zones no longer show when I turn on an activity through the app! Recently I started running again and I use my Charge 3. In the past (October 2019) I turned on the running activity in the Fitbit app. The reason I turned on the activity in the app was because I can then use the Countdown feature on my watch for my interval schedule. It then gives a vibration when, for example, the 3 minutes are over. This way I always know when the next interval starts and I reset the time on my watch. Easy. If I turned on the activity on my watch, I would no longer be able to access the countdown function on my watch. When I turn on the activity on my watch, I have to continuously check my watch to see if the time has already passed on the stopwatch. That is not pleasant when running. I prefer to set a time that indicates with a vibration when the time is over so that I can just focus on my run and just have to wait for the vibration. An advantage is that after the end of the activity, all data from the run will be visible in the app. Also my heart rate zones. Unfortunately, that is no longer possible if you turn on the activity in the app! When I track my activity through the app, I get limited information. The heart rate zones are no longer displayed! I just want to be able to run again with my phone in my waist bag while keeping track of everything and keeping my watch on my wrist for the function countdown. Previously this was always possible. That was ideal. Now I find my Fitbit a great counter, because now I can only track my activity on my watch if I want to see my heart rate zones afterwards and I have to hold my phone IN MY HAND to use a countdown function. Very uncomfortable. I hope this problem can be solved soon. And the strange thing is. When I keep track of the activity on my phone while I have my watch on, the heart rate should just show when the activity is complete. I don't understand why that is no longer possible, because after the activity is completed, the app does show a map with: standard, heart rate zones, pace / speed. But if I click on the heart rate zones button in the map, the route remains gray and it says 'not enough heart rate data available'. Why is that button there when it doesn't work anyway? Pfff, it just frustrates me. I hope my story is clear and understandable because my English is not very good. Moderator edit: Subject for clarity.

Dchartier · ‎04-20-2020

Since the proper function of the Charge 4 (and other devices) depends greatly on whether the sensors facing the skin are able to get accurate readings, I would think that Fitbit would provide the wearer some information as to their status. For example if the O2 sensor couldn't get a good reading because the wriststrap was too loose, the device should inform the user. And no, I'm not getting any EOV reports. Seems like an easy feature to provide. Moderator edit: updated subject for clarity

B4goose · ‎04-19-2020

It would be great if Fitbit added a strain or recovery score based on HRV or RHR, or workout HR recovery. .Whoop & the Oura Ring both have it. A body temp sensor would be great too! Thanks! Brian Moderator edit: updated subject for clarity

Hippyvibes · ‎04-19-2020

It would be really helpful if the female health tracker allowed women to log medication that they take to manage symptoms of their periods to help them to track patterns of pain, symptoms, and effects of the medication. Whilst the current female health symptom tracker is great (thank you FitBit!!), many women would benefit from being able to log which over-the-counter and prescription medications they have taken, as well as the quantities and frequencies of each. Many thanks for considering. Moderator Edit: Clarified subject and formatting

Tonyr1664 · ‎04-19-2020

Hi. I know I can push the button or raise my wrist to show the screen but these don't always seem to work and I would personally like to control how long the screen stays on for. I appreciate this may affect battery life or the life of the LEDs buy that should be my choice. 5.seconds simply isn't good enough. Thanks, Tony. Moderator Edit: Clarified subject

Estie1969 · ‎04-19-2020

Please add another set of references in your sleep assessment on the app. The "typical" range isn't necessarily a healthy range, and should not be what anyone aspires to. Please include a "healthy" range, which - for most ages - differs greatly from the "typical" range. Moderator edit: Subject for clarity

grtoro · ‎04-18-2020

Bike rides are uploaded to Strava but indoor rides are not. It looks like this would be very easy to implement Moderator edit: updated label

KonoTyran · ‎04-18-2020

When sharing my walks to social media I would like to be able to share the map view but have the street names not be shown on the image of the map, as that makes it easy to see where I live, as I walk around a park that is right next to my house. Moderator edit: updated subject for clarity

Venugopal · ‎04-18-2020

Charge 4 comes with an inbuilt GPS and I see my Charge 4 battery drains out quickly. Sometimes, I carry my phone during my workout and I would like to connect to my phone GPS in order to save battery. Please add the option of selecting inbuilt GPS and connected GPS. Moderator edit: updated subject for clarity

SunsetRunner · ‎04-17-2020

For many years users have been asking for adding Russian interface. But maker just ignore it. I think it is easier to fix it than to answer that we will see how popular will be that suggestion. Or just let users fix it themselves. It is very annoying. Moderator edit: updated subject for clarity

Hkwhite · ‎04-17-2020

I want to be able to favorite a workout from discover so I don’t have to scroll forever to find it. Or the could be a history to see previous workouts done. I’d also like a search feature. The whole discover area is hard to navigate, and it’s making me question whether or not to keep premium after my corona trial is up. Moderator edit: updated subject for clarity and label

VRosas10 · ‎04-17-2020

Spotify is a current feature as indicated on the website, please make Pandora available as well. Moderator Edit: Updated label

Nunul · ‎04-15-2020

I have wishes for clock faces that are not available. I'd like the ability to put one together myself, or even share with other users. For example, a Clock Face that shows the time, but instead of 'steps total' shows 'steps per current hour' - for the 'get up and move' function. It's cumbersome to have to scroll through everything to get to that one detail that I want to keep a focus on. Thank you. Moderator edit: title & label

Elisabeth05 · ‎04-15-2020

It seems with most data you can view it over time to see improvements like resting heart rate. With the cardio fitness score, I only see what it currently is. Can we have a new screen within the heart rate data where we can track our fitness score over time? I’ve noticed I’ve improved but I can’t remember my old score! Thanks!!

TaylorS-159 · ‎04-15-2020

the mini stepper is an amazing little machine that's perfect for those like me who have very little space. But when using Fitbit Coach and where u can choose the type of equipment you use there's no option for a mini stepper, only bigger equipment like row machines and ellipticals. Can we add mini stepper to the list of equipment options? Thanks!! Moderator edit: Subject for clarity and labels

EmyR · ‎04-15-2020

Workout videos found in the Fitbit app do not have the Chromecast ability like Coach videos do. It is very difficult to follow along on a small phone screen. Adding the ability to Chromecast those videos would be helpful. Moderator edit: updated subject for clarity and label

Awitchygirl · ‎04-14-2020

I was hoping to have a few holiday related themes to fit bit charge 3, like mostly Halloween ones, mostly for me, cause I'm a witch and all 🙂 thank you! Moderator Edit: Clarified subject and updated label

fourthirty · ‎04-14-2020

Fitbit - I suggest that you have your custom Charging Adapters (the part that attaches to the Fitbit) connect to a standard USB-C (or micro USB) cord, rather than have the cord integrated into the adapter. This would have several advantages: 1. Most of us already travel with a USB-C or micro USB cord. This would reduce the volume of charging accessories in my laptop bag when I travel. 2. The cord could be unplugged from the Fitbit adapter and used to charge other accessories. 3. The cord could be replaced if damaged (much cheaper than purchasing another entire cable with adapter). 4. Custom length cords could be purchased to suit individual needs (for example - longer cords for nightstand charging). My suggestion directly applies to your Charge series (2/3/4), but perhaps would also apply to other models. Thank you. Moderator edit: updated subject for clarity

Kingconvo · ‎04-14-2020

Hey next updated . HIIT workout timer. Work out timer and rest timer automatically. 30 second High Intensity interval training. 10 second rest . Must be able to adjust time intervals. Please and thank you!

ElizabethNel · ‎04-14-2020

Lost the Password to my account and no longer have access to the email address used to create the account, why did Fitbit not build in a secondary method for password reset for instance with cellphone number connected to the account? Unbelievable from such a well established Company! Moderator Edit: Clarified subject and updated label

RazvanClaudiu · ‎04-13-2020

I think this is the most useful feature for running properly. Garmin does it. Would love to have one that integrates with the workout app. The problem with using an app is that you either get the exercise or the app, but not both at the same time. So it should be integrated directly as a feature. As far as feedback goes - maybe slow vibrations? I don't know but I'd love to have a metronome for keeping pace. Moderator edit: updated subject for clarity and labels

CallmeIshmael17 · ‎04-13-2020

Hey! I have a scale that does my BMI, water %, bone density, fat %, and muscle mass. Anyway you guys can add any of those metrics to the body weight log? It’d be nice to keep track of everything in one place Moderator edit: updated subject for clarity and label

MartinaEthiopia · ‎04-13-2020

I want to be able to.change the height of my child in their profile. I have one child with an Ace and one child with an Ace 2. I checked community and there it stated it was not available which seems crazy as kids constantly growing 🙂 Moderator edit: updated subject for clarity

mcatherines16 · ‎04-13-2020

It would be great to track mental health and wellness in a diary within the app. There could be options for moods, symptoms, emotions, appetite, and ranking the day in general from 1-10. There could also be optional reminders to check in multiple times throughout the day or just once a day. This could help so many of us struggling with mental health issues or even just stress to recognize patterns and get to know our minds and bodies better. It would build mindfulness into our schedule and help connect sleep quality, exercise, and nutrition to how it affects our wellbeing.

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Product Feedback

Don't charge automatically after free trial

Add seconds to run/laps times in app

Compatibility with Muse

Auto pause for biking on Charge 4, Charge 5 and Charge 6

Charge 4's Spotify app avaible during activities

Sleep Partner Paring

Heart rate zones when tracking via MobileRun

Alert when Fitbit isn't properly worn and sensors can't function properly

Strain/recovery score based on HRV, RHR or workout HR recovery

Option to log medication in Menstrual Health Tracking

Customize display time on Charge 4 (5-10-15+ seconds)

"Healthy" sleep range on Sleep Score

Integration with Strava for Indoor Bike Rides

Option to hide street names when sharing GPS activity

Ability to switch from built GPS to connected GPS on Charge 4

Support Russian and Belarusian language for Versa 2

Section for favorite or previous workouts on Discover tab

Make Pandora accessible on Charge 4

Customizable Clock Faces for Inspire HR

Fitness Scores Over Time

Add Mini Stepper as an equipment options on Premium

Add Chromcast ability for workout videos

Theme clock faces for the Charge series

Improve Fitbit charger connection Standard USB-C/Longer cords (Charge 2/3/4)

Adjust HIIT time intervals

Phone number to recover/reset password

Option to add a background Metronome for workouts

Add more weight tracking options

Ability to change height for kids

Mood and symptom diary for mental health tracking