Product Feedback

I don't remember to start an activity when I'm just going for a walk. Furthermore, sometimes my walks take hours as I go around visiting places or people.  Would love a way to turn on the option to track GPS when an automatic walk is detected.   Moderator Edit: Edited suggestion title. ... View more

Hello; I believe it would be much of a benefit to include "riding" exercise's. It would function similarly to the Bike exercise, giving you distance traveled, time, maybe even for the snow sports: Mapping to a compatible app of the exact path taken on the mountain. This concept could also be used for the dry sports, i.e skateboarding.   Moderator Edit: Clarified subject and labels ... View more

hi could you add sugar amount along with the protein/.carbs/fats please it be another incentive to cut down on this unhealthy substance thank you    Moderator Edit: Clarified subject and updated label ... View more

This feedback has been reported several times and voted on hundreds of times but each of the threads have been marked closed &/or resolved because fitbit claims that the web API is open and this information is available. Yet, so far, no Quest application has been able to integrate fitbit heart rate. ... View more

When I go to my heartrate graph, I can only see one month, and when I hover over points, I can't see what date it is.  There are also no dates on the bottom of the graph.  There should be dates either on mouse over or at the bottom.  Plus, if you don't have a cell phone, you can only see one month.  I want to be able to see 3-6 months on the Windows PC app and have the dates visible under the graph or on mouse over.   Moderator edit: Subject for clarity and labels. ... View more

Is there any way that we could add/delete alarms from the actual watch?   Moderator edit: updated subject for clarity  & label ... View more

Please add a field to add other email addresses besides the login address. This would open up the opportunity to find more friends through contacts, especially if they only have one address for you and it's not your login address. ... View more

When a Fitbit is released we should be given a better watch strap which is more flexible and breathable for you wrist, eg. Sports straps as it is a sports watch, not only silicon. As default with the watch in the box as the being given with the watch now are not the most comfortable and flexible.    What also should be changed is when Fitbit does collaborations they should be realised alongside the original Fitbit instead of making us feel like we have had a mistake when a collaboration gets released six months later.     Moderator edit: Clarified subject ... View more

My boys ages 7 and 10 just got Fitbit Ace 2s. They are so excited. They have Kindle fire tablets but no phones, they are too young. They can't sync their Fitbits with their tablets which is a big bummer so I synced them with my phone under my family account and gave them each a kid profile. I wish they could have their own profile on their fire tablets. There is a Fitbit app but it won't sync their Fitbits.   Moderator Edit: Clarified subject and updated label ... View more

I was upset to find out that you had discontinued support for the fitbit app on Windows 8.1. That OS is still quite common and supported by Microsoft at this time. I can understand that you're not able to go back to previous OS versions but you stopped support on a system that many of us use and would like to use the app features on our computers. Also, many people want challenges available on their computers. Support your users a little better please! ... View more

Reinstate the ability to double-tap the face to wake the device from the Charge 3 on the Charge 4. ... View more

Why do I have to have two "Discover" buttons on my Today page on my iPhone? The small one on the bottom left is enough. Get rid of the big one that takes up waaaay too much space! ... View more

Please enable importing of heart rate data from activities using a heart rate monitor other than a fitbit device. An example would be the Concept2 indoor rowing import, which is slick but drops the heart rate data from the import.   Moderator Edit: Clarified subject ... View more

The heart rhythm assessment on my Charge 5 is the only item I use on the Discovery screen. It would be nice if I could rearrange the items in the Discovery screen so that I could get to that assessment without so much swiping. Moderator edit: Clarified subject and updated label ... View more

I bought the versa lite thinking it would be compatible with Fiton Pro (as advertised by fiton) but the app is not showing. Please make it accessible to Versa lite   Moderator Edit: Clarified subject ... View more

The web-based dashboard shall be able to import/export “Food Database” into *.csv file. This will help user in each region able to create/share their food database.   ... View more

Apologies if this has already been posted.    I know I'm not alone in having a much longer day during the week than the weekend. During the week I have my 250+ steps on for 12 hours 6am - 6pm. I know this is not going to be achevable at the weekend, but would still like the staisfaction of meeting my goals without having to go and change my settings all the time.    Moderator Edit: Added Labels ... View more

At work a tag removing machine on the counter continually sets off my fitbit pay screen and runs down my battery. As we can't even use the option widely in uk can there be an option to turn it off?   Moderator Edit: Clarified subject ... View more

Allow the ability to connect to external HR sensors (such as the Polar H10) as well as running pods (such as the Stryd). I'm an active Fitbit Premium member without a Fitbit device. I had seen rumors of the Sense. I was excited to come back. Is this a fitness device? If so, why can't I connect to fitness accessories (like I can on EVERY competitor)   Moderator Edit: Clarified subject ... View more

It is currently possible to use sleep recording as a trigger from IFTTT. It would be even more useful to be able to use trigger like sleep start and sleep end, even if not 100% accurate as triggers... Potential examples: Turn TV off when user falls asleep Enable phone's DND mode when user is asleep Open blinds when user is awake Make coffee when user is awake in the morning ... View more

Having 10k steps etc as a goal is great but it would be fab if we could set active calorie goal instead. Ie achieve 500 active calories (500 calories over and above resting calories used). I know we can set a goal for total calories used but I'd like to see a goal for additional calories used through exercise.     Moderator edit: Labels/Subject for clarity ... View more

Hello, I am wondering (and hoping) that you will be coming out with a rose gold version of the metal bands for the Versa. I would love rose gold but really want a metal band and I can't picture the rose gold working with the ones you have showing currently. Maybe you should have something where you can see what the watch would look like with different bands (mix and match) because I would also love to see the rose gold watch bezel with the black and white special edition band, I am not a big fan of the purple for me.   Moderator Edit: Added Labels & title ... View more

I think that you should stop sending out weekly progress report emails because it's kind of hit or miss when you actually get around to sending them out.  I've missed numerous weeks reports (and, yes, my email is working correctly) because they were never sent to me.  Even one of your support people I talked to on a different problem stated that was an issue he had. Simple solution, make them available via the web interface. Thank you, Dan R.   Moderator edit: Removed personal information ... View more

It would be nice to have an option to pivot the screen on the Charge 3 to Landscape screen mode, as opposed to its default portrait mode. All of the same functions should fit equally as well, just oriented 90 degrees differently. This orientation is especially helpful when wearing the Charge 3 on the inner wrist. ... View more

My child’s fitbit ace 2 does not track his exercise. This is very disappointing for my kid who loves to track everything and uses the past info to help get better. Please get this on the fitbit ace 2! ... View more

I think fitbit should integrate with the concept2 PM5 indoor rowing machine computer. They have an open API I believe, and would be able to provide a ton of great data. This way, fitbit users could track their indoor rowing in depth along with other works and would not have to manually enter the data.   Moderator Edit: Added Labels ... View more

Support for Belgium Country & Food Country will be a nice extra to make the app perfect (for me) :).   Moderator edit: Edited title for clarification and added labels  ... View more

What I was curious about was the potential creation of a sunrise alarm clock (not the wristwatch) which would have a connection to the Fitbit app? Sorta like the scale product that connects to the Fitbit app.   Moderator Edit: Clarified subject ... View more

Currently the Charge 3 does not give a detailed sleep pattern (REM, light, deep) if you do not sleep for three hours initially. Apparently this is in the manual but was not in the informational material that I checked before buying the tracker. This makes it unusable for those of us who bought the Charge 3 as a sleep monitor as we have problems sleeping. I have only been able to get detailed tracking for 3 nights out of 8. Is there a software fix that could reduce the length of this initial requirement?   Moderator Edit: Clarified subject and updated label ... View more