Inspire HR won't count floors when I go up and down steps
How do I get my Inspire HR to record "floors" when I go up and down steps or flights of stairs?
Forum Posts
Inspire HR is not tracking my sleep times accurately
How do I get my Inspire to accurately record sleep times? Last night it showed awake at 35% of night.Moderator Edit: Clarified subject
Resolved! How do I pair my Inspire HR with my new phone
I have just got a new phone & cannot get my inspire hr to pair with it. How do I delete it from my old phone? Or how do I put it in pairing mode to try again? Any advice greatly appreciated Moderator Edit: Clarified subject
Inspire HR blank screen
Fit bit inspire hr screen went black. Tried resetting by pressing side button for 8+ seconds: nothing. Tried charging: nothing. Cleaned the charger and fitbit: nothing. The fitbit doesnt indicate it is charging. The back has now stopped flashing gre...
Inspire HR won't charge to 100%
Hello, My Inspire HR had 51% battery earlier today. Been about three says since charge. Now it is on 9%. It also will not charge to 100%, only 99%. I have turned off notifications. Help! Thanks!Moderator Edit: Clarified subject
Inspire HR stopped working after getting wet
Hello, I’ve noticed that the battery of my 5-years-old Inspire HR keeps draining after getting wet. The screen gets into a one-two seconds on/off loop, blinking repeatedly without any movement until the battery dies. Considering that the HR is suppos...
Resolved! App showing only the last exercise
Hi there! I am using Inspire HR. After the update it's showing me only the last exercise I've done. Is there a way to fix this?
Inspire HR no longer showing heart rate data correctly
Recently started using my Inspire HR again after a few months break. I've noticed though that it's showing my heart rate on the screen, and when I workout, the screen at the end of the workout shows my highest and lowest heart rate throughout the wor...
Resolved! Inspire HR shows the wrong time
Since the clocks went forward my Inspire HR has changed the times between which that I want to get hourly reminders to move and log my steps. Every time I change the times between which it reverts to 12am to 12am! I’ve tried switching off and on agai...
Resolved! How do I turn off notifications on Inspire HR?
I don't want call & text notifications on my fitbit. Now that I've switched to google, they turned on automatically and I can't figure out how to disable them. How do I disable call & text notifications? Moderator Edit: Clarified subject
Inspire HR blank screen when charging
I have an older Inspire HR that has been sitting in a drawer for a while. I plugged it in this morning and got green lights in the back and a black screen. I tried to reset it, and got the smiley face for a few seconds and then a black screen again...
Resolved! Inspire HR, how to edit stride length
I've recently converted my Fitbit account to google. How do I now alter stride length. All the online instructions included options which are no longer there. Moderator Edit: Clarified subject
Inspire HR won't stay on unless it's connected to the charger
My fresh out of the box Inspire HR shows 100% charge but turns off immediately when taken off the charger. Moderator Edit: Clarified subject
Inspire HR not recording zone minutes
my inspire HR tracker is not recording zone minutes. It tells me I have done zero many minutes in various cardio zones while the graph right below. It shows that I’ve been doing anything from moderate to vigorous. I’m gonna try to include an image of...
Which wrist, I am ambidextrous
I am ambidextrous and I use my inspire HR.I only write with my right hand, but I do everything else left-handed, which wrist should I wear my Fitbit Aspire HR on???
Recovery Score
What fitbit Devices give the "Recovery Score" please? I got a Inspire HR and learnt that it doesn't give the Recovery Matrix. Thank you.
Inspire HR - 2 different step counts
When I click into my fitbit app, my dashboard steps and clicking into my step count data for the day, the steps don't match. No matter how many times I manually sync. The dashboard steps are correct with my watch but when I click on the step count...
Inspire HR not recording sleep data
Has anyone else experienced their Fitbit Inspire HR not recording sleep data? I’ve rebooted the device and the app. It has missed the last couple days. TIA Moderator edit: clarified subject.
Inspire HR lost
I lost my Fitbit Inspire HR that I was going to pair to my phone Plz help Moderator Edit: Clarified subject
Time in heart rate zones not working since latest update
I have the inspire hr and up until an update on Saturday was showing time spent in each heartrate zone.. now it's not it's showing zero at all times.. is anyone else having this problem? It shows my heart rate and the graph just not time spent in zo...
Inspire HR not syncing with Samsung Galaxy A54
Just got off a support chat, but their solution is to clear my data off the Fitbit. I want to avoid this until I've tried absolutely everything. Any help is appreciated!Can't sync my Inspire HR with my Samsung Galaxy A54 as of Monday evening (12/23/2...
Inspire HR won't sync with my new phone
I just got a Moto G Stylus 2024 phone for Christmas and i used to have the older version of the Moto G Stylus. I have had my Inspire HR Fitbit for awhile now and have never had a problem syncing it to my old phone but since i got this new one it will...
Resolved! Disappearing data
I woke up this morning to find my heart rate data is not showing on my app and all my heart rate history has disappeared! My fit bit is showing my heart rate and I can see my heart rate on the app but there are no graphs. I have done all the trouble ...
Inspire HR not tracking distance properly
When I've gone on a walk my fitbit will begin by tracking the distance properly, but then after about 1.5k it suddenly stops tracking the distance but the timer will still continue. This doesn't happen all the time, but has happened a few times with ...
Workout activity not syncing from Fitbit Inspire to Strava
Hello. Just found my Inspire HR and decided to use again. I synced it to my Strava account but my workout is not uploading to Strava. (it was an exercise workout) I see in other topics that it has to be a "GPS activity". Not sure what that means...
Inspire HR - Heart rate zones
Inspire does not track heart rate zones times any longer - how can this be resolved Moderator edit: updated subject for clarity
How do I set up my Inspire HR?
I would like to set up my Fitbit inspire Moderator Edit: Clarified subject
App activity minutes problem
My inspire HR is collecting heart rate and showing it in the graph for each activity I do, but the zone minutes is always 100% light even though the graph clearly shows lots of higher heart rates here’s an example:
Inspire HR crashes daily
My inspire HR crashes daily. The reset/restart process will fail to work over and over again. Sometimes I can’t get it to turn back on for an hour or more. Amazon is saying it can’t be replaced.
Resolved! Readiness Score FOC Rollout
Will the "Readiness Score" rollout to the "Inspire HR" uses FOC? Thank you.
Inspire HR shows 001 Error and Smiley Face
This morning, after my Fitbit App updated my Fitbit Inspire HR had a blank screen and would not turn on. The battery was not flat as I had not received any notification of a flat battery and it was at 100% 2 days prior when it last synced. I connec...
Resolved! Inspire HR screen corrupted
The screen of my Inspire HR is full of tiny dots. I’ve tried recharging and doing a restart. Is it dead?Moderator Edit: Clarified subject
Fitbit Inspire Issue HR wont work when it’s not charging even though it’s full battery
Hi! I have a problem with my Fitbit Inspire HR.It works only while it is charging. If I try to disconnect it from the charger the screen goes black and nothing works (even if it is fully charged). I have already tried to restart it and to change the...
Incorrect Time in Each Zone, always 100% Light
Hi,After updating my fitbit app a while ago, I found out that ALL of my previous workouts, all the heart rate zones have become 100% Light. Even whenevet I do new workouts, on my fitbit watch it shows correctly the heart rate zone, but when I sync i...
Inspire HR battery issues
Hi, I took my inspire hr on vacation, it worked flawlessly, and when bringing it back to my house, after 2 days the battery dies. I plug it in, and the smiley face logo comes on, and the screen displays 1%. It immediately shuts off and goes through t...
Resolved! Inspire HR GPS can't be activated for exercises
I've been reading the forums and my GPS settings are all good in my Samsung A53 which is running Android 14. I understand that after an update it's required to go into the exercises and set them to work with GPS. On the Inspire HR there is no option ...
Inspire HR is as accurate as hospital cardiac unit!!
The title says it all. It saved my life with the continued high heart rate alerts! PLEASE DO NOT DISREGARD THESE ALERTS! I’m an older gentleman previously diagnosed with AFib. The heart rate on this tracker exactly matched what the machine in the hos...
Inspire HR asking me to start the mobile app
Hello, My fitbit Inspire HR's screen is experiencing an issue. I have a msg on the screen that won't disappear, asking me to start the mobile app and to charge it afterwards. The mobile app has been started and mI have already charged my fitbit devic...
Inspire HR won't work unless it's connected to the charging cable
inspire only works when it plugged into the charger. Battery is at 100%. I have tried all Fitbit suggested fixes ? As soon as I take the watch of the charger it shuts off and won’t come back on until you put it on the charger again. ??? Please help....
Fitbit Inspire HR not charging
Dear Fitbit Support Team, I hope this message finds you well. I am reaching out to report an issue with my Fitbit Inspire HR, which has been non-functional for the past 1-2 months. Initially, the device stopped working, but I could not address the is...