My Inspire HR has stopped syncing to my phone. I only noticed because it's showing the incorrect time (one hour off) and it only happened two days ago so nothing to do with clocks going forward. I just can't get my phone to recognise the existence of...
Battery has totally depleted and won't charge. For a short time I get this random flashing picture. All contact points cleaned! Can't get device to reboot either. Any ideas?Moderator Edit: Clarified subject
Hello! I have an inspire HR which has such a low brightness I can never read it unless I'm in the dark.I have tried changing watch face, restarting it (including making a whole new profile and having it forget old data), making sure the sleep/night f...
My team and I are currently using Fitbit Inspire HR for an insomnia study. We saw a research paper validating the accuracy of the device in terms of sleep parameters measuring. However, we are unable to find the readouts in the Fitbit application. Ne...
My Fitbit will not charge and gets hot on the charger. I tried cleaning the prongs with rubbing alcohol . Should I buy another charger?Moderator Edit: Clarified subject
I'm a 19 year old female and I checked my hrv from last night and it's gone down to 35ms. The night before it was at 43. Should I be concerned that it's been this low. I don't have data from the days prior unfortunately. Also what would cause this?Mo...
18800 steps show 4.4 miles! has been correct until today...I'm interested in miles, not steps so I had to log 4 miles in activities to make up missing miles which inflates steps by about 9000....piece of junk since google took over to spy on us
What a disaster Google has made of my Fitbit app. Total disaster, cramming a “less than it was” app down our throats. I am done. Sleep scoring algorithm is so hinky I can’t trust it anymore. Bought two new fitness trackers this morning and will be sa...
my device only shows time and batt level, won’t scroll. i have rebooted it several times and it didn’t help. Moderator Edit: Clarified subject
Wat h is showing the wrong timeModerator Edit: Clarified subject
I use an Inspire HR with my Android phone to track my walking exercises. I am finding that the tracker takes a while to connect to my phone, asking me each time to start the app first ( it didn't use to do this) The App. is also loosing the positioni...
For the past few days, my Inspire HR is not syncing with the Fitbit app.Moderator Edit: Clarified subject
I don't understand why but my inspire HR has stopped tracking my heart rate for the last few days. Can anyone help? Moderator Edit: Clarified subject
What happened to my great, full screen, sleep graph that also showed separate graphs for my sleep stages? Just gone! Replaced with a single insiped looking graph. Very disappointing.
Why am I getting NewsBreak notifications on my Fitbit Inspire Hr. I only have calls selected. I have calendar notifications and messages or Facebook messenger. All settings are off. Moderator edit: clarified subject
My inspire hr won't charge, cleaned ports, everything's connected. By the way, this charging system is terrible, it shouldn't be this difficult to charge a Fitbit. Need to come up with something else! Moderator Edit: Clarified subject
My live heart rate is showing on my phone, and the phone indicates data is syncing, but no data regarding heart rate history, sleep, etc has been made available to view from my phone for days (since April 7). I have tried restarting the device, remov...
I like thinking about design, and I think Fitbit has one of the preeminent designs for wearables. I find it interesting how, when a Fitbit is syncing, they're likely summarizing very complex backend functionality in very easy to understand and simple...
Was there ever a fix for this?
I have a Samsung S20 and a Fitbit Inspire HR and recently updated the Fitbit app which I’m finding extremely confusing to navigate, I’ve been a Fitbit user for 10 years. I can not find the section to get WhatsApp notifications on my Fitbit. Help wo...
how do I set dominate hand
Why can’t you edit your exercise anymore? This is a pretty basic feature but now I’m told if you want Fitbit to track your exercise correctly you should manually enter the exercise before you start. This is progress? I just came back from pushing my...
My Fitbit will not sync. What do I do? Moderator edit: clarified subject.
My inspire hr will only charge to 90% Moderator edit: clarified subject.
I am constantly being signed out of the website. It seems every other day or so I have to sign in again. I don't log out when I leave the website. Any idea why this is going on? I know this isn't product specific, but I couldn't find where to post a ...
My Inspire HR battery percent goes up and down while charging on my laptop. Moderator Edit: Clarified subject
My Fitbit doesn't work when I turn my wrist. I have to push the button in on the side of my Fitbit. Cos when u turn Ur wrist. The time is supposed to come on. But it doesn't Moderator Edit: Clarified subject
Mine has lasted a little over 5 years. Love it, except the charger “magnet” doesn’t stay affixed very well and I have to rig up a charging area for it so it doesn’t get bumped or slip off. I’ve never been a huge fan of the little pins that hold the...
I'm getting really annoyed. I sent my fitbit back as instructed. Then nothing. I've emailed on the threads we had already and they just won't talk to me. They have my fitbit and seems they intend to ignore me and nor send the replacement?.? Moderat...
Hi my Inspire HR has started to display a message' clock error go to the fitbit app and choose another' I have looked and can not see where i am suppose to go to, to change the clock. Does anyone have an idea?Moderator Edit: Clarified subject
i keep tracking skiing as hiking because it's not an option on my watch. 1. how do I add it as an activity on my watch and 2. how do i know relabel it as skiing instead of hiking? Moderator edit: clarified subject.
I slept well last night but my Fitbit gave me a poor grade? What happens if I change my sensitivity setting from normal to sensitive? A couple of nights ago I didn’t sleep well but my Fitbit gave me a high score?
Inspire HR not showing calories burnt and km on home page Moderator Edit: Clarified subject
When I go to track my heart rate I notice that the screen turns off after about five seconds. I can turn it back on by moving/ tapping it as normal. But I’m wondering if there is a way in settings (like on a phone) to have it stay on that screen for ...
I have FitBit Inspire HR (Firmware version: 34.20001.88.11) and it's charged 100% but this morning when I removed from charger the screen is black. I have rebooted, tried to disconnect from phone, and reconnect, etc. Still as soon as I remove from ch...
My new United Healthcare health insurance provides a free subscription to Fitbit Premium. However, when I follow the steps to activate it, I can't access it from the Fitbit app. The process falls apart once I'm told to open the app on my device as on...
Is FitBit still sending the year in review recaps? Has anyone already received their 2023 wrap?
I am extremely disappointed with your customer care service. I have raised my issue, had discussion with your online chat team , I also sent emails… unfortunately no one seems to be really helpful. No point in just sending some flowery words , when y...
The monitor suddenly fell off of one of the bracelet parts and a I had a small piece of plexiglass in my hand that just has broken off. I cannot tell if it has broken off the monitor or the bracelet. The monitor is still working, but of course I cann...
I've had my Inspire HR for a few years now and, for the most part, I'm pretty happy with it. Recently though, I've joined a local gym to get back in shape after a car accident and major surgery. My Fitbit doesn't track anything I do at the gym! It do...