Product Feedback

It's common for smart watches to give you a notification when you get a text or call, but do far Fitbit only gives you Calenders apps to give you reminders. They should allow other apps like Google Keep or Samsung Notes to send you a reminder that you create.  ... View more

Will a second hand be added to the analog clock face for the surge and blaze? I work in medical field and need the second hand. Not having a second hand is a deal breaker.   Moderator Edit: Updated label ... View more

I would really love the ability to race against myself and track my performance against past runs during my current run with splits provided so that I can pick up the pace if I'm behind etc. This is really important as a motivating factor as well as a quick way to mark improvements in fitness levels. Please can you look at introducing this ?   The same can be extended to other aspects example speed, distance, avg HR bpm, time etc.   Moderator edit: Labels  ... View more

It would be nice to be able to add more than one admin person to a group. 🙂   Moderator Edit: Updated label ... View more

Do you think it's possible to add the arc trainer to the activity tabs? Have you ever considered using miles on the exercise machine as an optiont's?   Moderator Edit: Added Labels ... View more

Fitbit needs to remove the DND icon off of the Inspire 2. It is a redundant feature when the Inspire 2 offers "Sleep Mode" and it actually turns itself on by turning the wrist. It is extremely annoying when a person is competitive about getting their steps in.   Moderator Edit: Clarified subject ... View more

I want the Ace 2 t to basically only function as a watch during the school day so my son doesn't get distracted scrolling through the other data. It was be useful to allow parents to do this screen lock feature.   Moderator Edit: Clarified subject ... View more

Please add Cadence (steps per minute) ... View more

Hi there, I am wondering why bed time reminders, cheers, taunts and messages go to the phone/laptop the Ace 2 is linked to rather than to the actual device our kids are wearing and if this could be modified? This device is advertised for 6+ years old. Many kids do not have their own secondary device and as a result their Fitbit Ace 2 are linked to their parents phone or laptop like my 9 years' old Ace 2 is. It makes no sense for kids to have to check an app on a secondary device to see a reminder for bedtime (which of course they won't see in real time as the phone/device may be in another room) to  see if they have received a cheer or message or a reminder to wind down for bed when the device they are wearing on their arm can and should be showing them this information in real time as it is actually on their wrist. We are trying to encourage our children to be physically active and mindful of sleep (which also does not show up on the device) yet you are asking kids to go find the device their Fitbit Ace 2 is linked to to see reminders and cheers and sleep hours.   Please can I ask that you look into making these features visible on the Ace 2 device. I know my daughter would love to see a 'cheer' pop up on her device during the day! These features would really make the Fitbit Ace 2 stand out from competitors and the kids would be so excited to have them! ... View more

Make a new option of Fitbit Bands to be made out of recycled materials like polyester, plastic bottles, plastic fibres etc. This would of course help the environment by re-using harmful materials and I believe a lot more people would be willing to buy a 'Green band' which does the same job as the others whilst helping the environment.   Moderator edit: Labels ... View more

I use to be able to see my entire exercise log for the past days or months from the dashboard under log. Now it is something I most export to Excel. I just used this feature on 9/5/2019 and now it is gone. Funny thing is that you can see your food, sleep, and weight for the past days or months; but not your exercise???? Wouldn't that be more important information then sleep??? I have to provide a monthly exercise log to my wellness coach every month so this change is a big negative for me. Luckily a rep showed me how to export the data into Excel and that will work for now. But FitBit, I have been a faithful customer since 2015 and have had the ChargeHR, Blaze, and now Ionic as well as the Aria Scale. Do me a favor and give me my activity history for EXERCISE on my Log back. I will hate to look into other brands but I seriously might.   Moderator edit: updated subject for clarity ... View more

I know that the Fitbit Charge 3 has a weather app, but according to the Fitbit community, you need to turn on all day sync for the weather app. My suggestion is to ask that Fitbit make accessing the weather not require your phone with you all day. For example, searching "weather" on google will give you a panel showing the current weather, and also the predicted temperatures. Can a Fitbit just get all the predicted temperatures in one sync with your phone? Then Charge 3 can just save the temperatures and display them according to the time.   Moderator Edit: Clarified subject and updated label ... View more