Product Feedback

When the Sense is connected to the charger there is no indication on the charging status. A brief message appeared and disappears. Often the message warns of a slow charging status but once that disappears there is no way to know the rate of charging. Disconnecting and reconnecting the charger usually fixes the problem. ... View more

I think it would be a nice addition to allow Fitbit to read and show sleep data from Health Connect. I use Mi Fitness to track activity and sleep data but sleep data is the only thing Fitbit does not show, as seen in the screenshot. ... View more

I have slightly imperfect vision. To tell the time accurately, I need an analog clock face with ALL the following: 1. Contrast (eg solid white hands on a black background) 2. Hour markings 3. Second hand 4. No clutter Older Fitbits had highly legible options, but Luxe doesn’t. Karman comes closest, but it’s badly cluttered and only semi-legible. ... View more

Can you add a page that either on app or in on the charge4 let’s a user change the settings for the breath app. Four settings follow: 1 inhale duration 2 exhale duration 3 inhale vibrate reminder 4 exhale vibrate reminder   Moderator Edit: Clarified subject and updated label ... View more

Well, it’ll only tell you whether it senses any signs of AFib. You need to go back into the Discover tab to see your actual ECG results. Why isn’t this available in the main Dashboard of the Fitbit app? I think Fitbit needs to do some reworking here to make the process more seamless. Moderator edit: Clarified subject ... View more

We need to be able to change the child’s birthday. We need an update that lets us change it   Moderator Edit: Clarified subject and updated label ... View more

This may be an unpopular opinion but I love the themed minion badges. I think it would be really motivating to get different character badges each month. I would love a month to get Pokemon badges or Jurassic Park Badges, or holiday badges during big holidays. I think it would make my experience more motivating. ... View more

The default weather app uses accuweather which is very inaccurate. Having two weather apps seems very superfluous.   Moderator Edit: Clarified subject and updated label ... View more

I think it would be good to be able to track when in your cycle it is that you’re really hungry all the time, and when your appetite is low or you’re not that hungry at all.   Moderator Edit: Clarified subject ... View more

When logging a run, I'd like to be able to customize which stats are shown. There's too many stats that I don't care about e.g. calories and zone minutes, and so when I want to switch between my pace and how far I've run, there is endless clicking through the cycles. Frustrating when you want to focus on running! Moderator Edit: Clarified subject and updated label ... View more

I had an inspire HR and I liked that the clock face app was simple. In one display I could see time, step count, calories burned and heart rate. The clock face displays in Luxe are colourful but not user-friendly, some are even hard to read. Could you add the old displays from previous Fitbit devices to the Luxe?   Moderator Edit: Clarified subject and updated label ... View more

Hi, it’s LONG over do for a macro tracker in the app. I’ve seen a lot of requests dating back to 2015. Please implement this as a priority feature. A lot of users track that as opposed to calories. The app is awesome, however I use an app called carb manager to track my macros. I would love to only use one app. PLEEEAAASSSE! Make this a feature its long over due.     Moderator edit: Clarified subject ... View more

It would be nice to have hooping, both weighted and un-weighted as an activity that could be logged. I'm sure there are many more out there that hoop   Moderator Edit: Updated label ... View more

When having a nap in the afternoon/late evening should be included in that nights sleep session so track each day from 12pm to 12pm instead of 12am to 12am. ... View more

App feature, not hardware, suggestion: - Add a tracking tile for physical discomfort (or not), by body part. - Drop-down for user to choose relevant body part(s). - Log time and discomfort on a scale of 1-10. - Allow for a short narrative   Moderator Edit: Clarified subject ... View more

Once a tracker is passed the 1 year warranty, there is no technical support or way to fix the devices. The support team goes through the troubleshooting list, but if nothing works and you are passed the warranty, all that is offered is a discount to buy another product hoping that the same issue doesn’t occur. What about the defective device? Shouldn’t there be a place to get it repaired?   Moderator edit: updated subject for clarity and label ... View more

Today I did 60min of the elliptical. Little did I know that my watch paused about 5 minutes in (wrist must have pressed the button or something), and I didn't check it again until I was at 30min on the machine. Since it was paused that entire time, my steps, calories burned, etc. weren't recorded.    What about a feature that alerts you if your workout has been paused for more than 2 minutes or so? Just asking "are you still paused?" to get the attention of somebody in case they don't know.  ... View more

I would like to see the hourly activity feature on the watch face for the Versa. It is unfathomable that you can see calories but not your hourly steps.  Supposedly the Versa is aimed at the mass market, in other words people who are trying to be more fit but don’t necessary exercise on a regular basis. I think one of the greatest features for those trying to increase their activity is to do at least 250 steps each hour. And if you use this feature, you are going to be checking it probably a few times every hour. So why isn’t it on the watch face?  It is available on the Charge 2 watch face.  I would like some reassurance that this oversight by FitBil will soon be remedied.  I would also suggest that all the watch faces allow the user to choose which stats they want to see on the watch face. ... View more

Please create an optional mode or tile for interoception and symptom awareness. Let users get gentle prompts when metrics like HRV, HR, temp, or EDA shift from baseline. Pair this with guided check-ins to reflect on how the body feels, even before users notice it consciously. Moderator Edit: Formatting ... View more

Displaying a monthly max and minimum for these values ( modern looking box plot)   Shading the columns for the phase averages for the indicated time period. Possibly even going back to the “floating” bar with average bed times and wake times.      ... View more

Remove password requirement when switching to parent view from kids view. Or give me the ability to turn it off if I want to ... View more

I work with seniors, many of whom are starting to wear Fitbit trackers. Going on the idea of the children's tracker (Ace line), I was thinking Google might want to offer a tracker geared towards the 55+ population with the functionality of the Ace LTE minus the supervised accounts and games, Moderator edit: Clarified subject ... View more

A tile that allows Fitbit community member(s)/user(s) to track their injuries/ailments and degree or severity of said injury/ailment. ... View more

Since many requests for the ability to log Blood Glucose Levels and have it added to the Dashboard (numeric or graphical) appear to have been accepted, I suggest further integrations with a variety of mobile apps designed for this purpose - in my case the Contour mobile app. ... View more

We've all forgotten to grab our Fitbit off the charger or have had it die during the day. Most smart phones are capable of tracking steps. I think we should be able to click a 'forgot my Fitbit' button on the app and use the phone for short periods of time.   Moderator Edit: Clarified subject ... View more

Add the tile function into the Luxe tracker, so that it can connect to the app   Moderator Edit: Clarified subject ... View more

I would like for Fitbit to allow users to expand the HRV data it records. The Health Metrics tile is very very limited in its approach and data it shares. Seeing an average is fine, but users should have access to scroll through their data and see highs and lows during the night. All day HRV tracking as well would be welcomed as well, with charts ... View more

Please bring out a clip for the charge 6 and a mode to use it not on the wrist i.e. "On body" mode. This is really needed for people who have jobs that don't allow them to wear it on the wrist!   Moderator Edit: Clarified subject ... View more

Vitamin A in the nutrition logger has no vitamin A in the nutritional details. The same goes for vitamin D. Moderator edit: Clarified subject ... View more