Hi! As many of the FitBit Aria users is seems that my unit has gone into "Step off - Sensing - Thinking - Error" mode. I've read through the other similar threads, done the trouble shooting: Remove one battery, wait 10 seconds, replace the battery, s...
Please correct me if I am wrong. just realized that my Fitbit aria stopped working. This is like a planned obsolete from Fitbit side. The scale is working perfectly fine. Just no longer sync with the Fitbit server. When I opened the app, it says th...
Sent multiple invites to add my boyfriend to my new aria scale; he gets the invites and accepts but it does not add him as a user in the app. Please advise.
It's taking about 5 attempts for Aria to read body fat... I've tried re calibrating, it's on an even tiled floor and I step on it in bare feet. Also I've noticed the Aria weights me up to 5 lbs heavier than my normal electric scales... this wasn't al...
My Aria scale stopped uploading measurements. It shows it is connected to WiFi. Last synch was a few days ago. It fails now after measuring. Weight and trying to upload. This is a Aria not a newer model.
Hello! I’m trying to connect my Aria to our new internet. When I remove the battery and turn it back on, it says WiFi CenturyLink, which is our prior service. When I go to my phone and computer WiFI settI he, the Aria option isn’t populating and I ca...
My weight settings in the app are set as stones and pounds, my scales are also set to stones and pounds. When I step on the scales and get back off the app changes the units to pounds only. I have to then go back into the app and change the unit typ...
My FitBit Aria FB201W has the "Step off - Sensing - Thinking - Error" mode.Then it stays on all day and "eats" my batteries!I have a new modem, new Wifi/internet, but now no Wifi in the Aria.Can you send new firmware?See: https://community.fitbit.co...
Despite Fitbit saying that "Your weight data is not visible to other users of your scale," there are bugs in the iPhone app and Windows PC app that allow users to view each other's private weight data (I didn't see this bug on Android or on the web-b...
HelloWe have three profiles set up on our Aria scales, however for some reason, it only shows the body fat % on my profile. We don’t tend to use weight as a guide as we lift weights, so it’s frustrating that my two other family members can no longer ...
Fixed problem yet again
Same story with me - Aria (1) was working fine, but the batteries ran out. Now it's stuck in setup mode. I can follow all the steps - 1. giving it a name 2. removing battery 3. setup active displayed 4. connecting to aria on wifi on my device Then ...
We haven't used the Aria online for a while, due to it not being compatible with our previous router. Now on the new router it works again, but after connecting it to wifi, it suddenly forgot about two of the assigned users - myself included... The u...
Hi, earlier I was stuck in "sensing, thinking, err" so I reset the whole thing, reconnected to wifi and everything, and now I'm stuck with the message "Setup Active" scrolling across the Aria. It will not shut off. I took the battery out and left it ...
How do I delete Aria? The method described here doesn't give me the option. Aria quit and Fitbit is not standing behind the product. Moderator edit: updated subject for clarity
I bought this scale I January. It was junk so I returned it 30 days later. It still shows up on my Fitbit account. I would like to delete it but that doesn't seem possible. Can it be done ?
I'm normally around 14-15% body fat, and since resetting the scales to connect to a different wifi hub, it has jumped to 30%! I've subsequently reset it many times, and also tried the 6 consecutive measurements. No luck, still has me at 30%. Been wor...
Hello, can anyone help me set this thing up? My wife has an Aria but we never successfully managed to get to the stage where we could both use it and have our data synced with each other's apps independently so I got my own. Can't set it up though. C...
Unable to update Wi-Fi network.
My Aira just started the infamous ERR message this week. Actions Taken (in order):Reset Aria by removing batteries then setting up again. Aira communicating on Network. Issue Not Resolved.Recalibrated by weighing myself 5 times. Issue Not Resolved....
Is there a way to reset the Aria to Factory settings so it forgets the current WiFi network?I have done everything to try and get my Aria to sync with my Fitbit app but when trying to connect to the Aria WiFi - my device connects but then when clicki...
Hi, I moved my aria from one house to another, and connected it to the new home's network. All seemed fine. However, my body fat went up overnight from 21.2% to 32.2%! Obviously that's not a genuine gain in body fat. The next day (today) it's at 31.7...
I got a warning the batteries on my aria were low, so I changed them. After that it just says "setup active", so I went through the steps to reconnect it. There is no problem through the step where I connect my computer to the "AriaXXXX" network ...
I hadn’t weighed myself in a while and in that time I lost a lot of weight and now aria recognised me as a guest. How do I fix it?
It seems the last post on this was from 2014, and the app is now completely different - so none of the previous answers are true anymore!Can somebody talk me through how to remove Aria from my fitbit? I need to do this so I can try setting it up agai...
My aria scale will not sync with app. It was syncing everyday with no issues and then I realized it wasn’t changing on the app about a week later. It says it’s connected to the network and displays everything, the line spins like its transmitting but...
The last week or so, our Aria 2 changed the body fat % at weigh-ins 10-20% for both profiles using the weight and has continued to keep the high % since. We have tried resetting the scale without result. Any ideas what might be the issue? Thank you. ...
Hi,How can my husband and I share our weigh in data within the app? We used to be able to see each other’s since we share the same scale but it’s not showing anymore. How do I enable this again?
My Aria (1) scale rounds my weight differently to the app. For example my weight will display as XX.5kg on the scale and the ‘Recent weigh-in’s’ page on the app. Then on the main dashboard it rounds to XX.6kg. FitBit, please make it stop 凉
message center seems to be going crazy, keeps saying step on step off, won't stop.wearing out the batteries.
I just put Aria on the floor. But sometimes it turns on by itself and the only way to turn it off is to pick it up and lay it down carefully. How to fix it?
My wife sent me an invite to become a user on our Aria, I recieved the invite and opened it both from mobile and my PC, it brings me to the dashboard but gives me no instructions on actually accepting the invite. I've searched all over the website tr...
After I stopped exercising and not using the scale for almost a year, eventually I decided to get back, so I changed the battery of the scale and set it up but unfortunately whenever I step in it doesn’t recognize me, only recognize me as a guest! I’...
Hello, we have an Aria, used it for years (since 2016). But somehow it's forgotten me and when I weigh myself, my weight goes into my wife's dashboard and she's NOT happy about it. We're not close in weight, maybe 50lbs apart. How do I get the Aria t...
Hi. Recently my Aria scales have stopped working. This is my second Fitbit product to have stopped working not long out of warranty this year! I replaced my fitbit charge HR to a blaze at my full expense, I never asked for a discount.However, I have ...
I have my Aria Scale setup so I use IFTTT to upload weight and fat% to a Google Sheet. When I stand on the scale it shows a lower fat% - by over 2%, compared to the fat% it uploads to my Google Sheet. The weight is exactly the same both places with o...
Weight display is all over the place I do not think it is weighting correct. Moderator edit: format
Starting a new thread as the previous similar threads are marked as Solved, but when you read them they are NOT Solved, just full of unhappy ARIA customers and a fitbit moderator that gives the same advice time and time again despite it not working. ...
So I spent a little while trying to get my Aria re-connected after making some changes to my router. I have one of the new models with two radios (2.4Ghz and 5). It uses 802.11 b/g/n on the 2.4Ghz band and ac on the 5Ghz band, and offers to "intellig...
I have had my Aria scale for several years, and it has always measured 2-3 pounds heavier than the doctor's office scale with clothes on. How can I calibrate it? Moderator edit: updated subject for clarity