Product Feedback

Is it possible to update the software to enable the Surge countdown timer to operate when in Run or Exercise mode?  This is vital for timed 'run and rest' and other interval training.   Thank you   Moderator edit: Subject for clarity and labels. ... View more

Higi stations (found in health care stores like Rite Aid, Walgreens, etc) provide weight and blood pressure measurements. They already have the capbility to authorize and integrate Fitbit into their system, so it would be great to see fitbit do the same and integrate the measurements obtained by Higi. This would automatically update weight and could also provide insight to blood pressure for users of the Fitbit.   Moderator edit: Added Labels ... View more

I use a Wahoo Tickr X heart rate strap dying workouts. I'd love to be able to upload those workouts (including heart rate and GPS data) to my Fitbit account... Right now I have to enter it manually. Thanks!   Moderator Edit: Added Labels/Title for Clarity ... View more

There should be a larger variety of challenges that could be long like a month long or short like a couple of hours and there should be rewards for challenges you participate in with friends/family like gift cards for a variety of stores ... View more

When posting an idea or other, the labels section  on the right does not have "Blaze" as a "Label" which is required to be chosen..     Please update the "labels" section and include "Blaze" as a label.    This should have been done the moment the blaze became public knowledge.   please vote for this topic so it gets some attention and fixed   Moderator Edit: Updated label ... View more

i want my 12 year to be able to use his ChargeHR. We chose it because of the time feature. This is my 8th Fitbit purchase as a gift. Instead of shutting kids out, give us the ability to set up an account for them but it has to be tied to parent or guardian account. As in I have to put my email address and password in to active the account or give permission. You are missing the boat on this one. You are an intelligent group of people. Think outside the box. ... View more

Would be great if Pickleball was added as an activity. Thanks, NovaJim   Moderator Edit: Clarified subject and updated label ... View more

  Hi   Please can you look into adding more gym activies to the Activities section?   Items like the power plate, and exercises like pull ups are not listed, and adding items such as power plate seems to be a difficult task, since you need the calorie count.   It would actually be nice if "all" gym activities could be added to the list. For me, this just makes sense.   Thanks!   Moderator Edit: Added Labels ... View more

I think giving people to ability to delete just their own posts and responses from both the Forum and discussion boards would be helpful.  I understand you can edit and you can ask the board moderator to delete for you, but I would love the ability to be able to do it myself.    Moderator edit: Updated subject for clarity and edited labels  ... View more

I would like to be able to create and share munu items and meals with my wife.  It would be great for one of us to input our meal or menu item and to share it with another so we do not have to double up on work! Perhaps besides just "Friends" to share with you could also create "Family" to share with.  We generally eat the same food and meals under one roof so it would be awesome to able to share the menus and meals we create with another to expedite the food logging process.   Thanks!!!     Moderator edit: Labels ... View more

I miss the happy faces on the Dashboard when a goal is met.  The stars don't motivate me like the Happy Faces did.  Hopefully we can get them back.   Moderator Edit: Labels ... View more

I am an avid and practicing fan of DDP Yoga, which has released its own interactive app to track progress. I think FitBit's technology would make a great pair if it were compatible with DDP Yoga. Any chance this can happen? Thank you in advance for your consideration!   Moderator Edit: Added Labels ... View more

There is a really cool indoor cycling app called Zwift and it would be great if this can be integrated with Fitbit (I have a Charge HR). Zwift has already integrated with Strava but it seems Fitbit Surge is the only one that can link with Strava which is a pain. ... View more

Since I lose 300+ steps and never get an accurate heart rate when pole walking, my main cardio activity, I told it my run stride length was 2.5 feet.  I manually logged a walk and called it "run".  Imagine my surprise when it gave me a heart rate nearer my range of 130-160!  The only problem is my walking stride length is about 2.23 feet, so the mileage would be off.   Therefore we need to be able to set a third algorithm of our choice and also be able, as so many other members have requested, to edit existing workouts.   Moderator Edit: Added Labels/Title for Clarity ... View more

It would be nice if your graphs showed the peak heart rate and the low heart rate in an actual number on the graph not just a peak that leaves you guessing. Moderator Edit: Edited Feature Request title and labels. ... View more

The Aria scale used to sync up with Weight Watchers (which was why I purchased it in the first place), but every since WW revamped their app, it no longer syncs. There is a place to enter Aria as a device, but it will not connect with Fitbit Aria data. Please please add this back! It was such a fabulous feature and benefits both products!  ... View more

This would be a great tool for people who are training for races, 5Ks, Half Marathons and Marathons. I was an avid user of Run Keeper and that was great for me and my friends/family because we would be able to see and track the ran, how far they went and the time in which it was completed. This would be a huge motivator! If you are judging based on steps a waitress my go to work then run 1 mile afterwards and hits 15,000 steps when a desk job runs 5 miles after work and only hits 10000 steps. For people who are training for races its more important to compare your distance and time rather than your steps.      Moderator Edit: Added Labels ... View more

I set my silent alarm last night for 7:00am this morning so I could wake up without disturbing my partner and so I would be in good time to collect my partners son from his night shift at 7:30am. At 7:25am my partner woke me and said weren't you suppose to be getting up at 7:00am? It then became clear that the silent alarm had only vibrated for about 5-10 seconds then stopped? What is completely stupid is it pops up with a screen that says you can 1. Dismiss or 2. Snooze. However if the first alarm has failed to wake you up then how on earth are you suppose to hit the snooze? I'm sure this has been mentioned and I've seen something about setting multiple alarms but that is ridiculous. What is clearly required is to have both a longer initial first vibrating period, followed by an automatic snooze which continues until the wear wakes up. I bought my fitbit surge thinking that that is how it would work....... anything less than that is nonsenisal and a good reason to return it for a refund. Please tell me you will sort this out and when!!! There must be several users calling out for this change which I understand was incoporated into earlier models. Clearly it would be even better if the user could choose the option they require but the default should of course be - repeating snooze until user wakes.     Moderator edit: labels  ... View more

It would be really beneficial to be able to see macronutrients when logging your food in the app. For instance, in the app My Fitness Pal, you can see the grams of sugar, carbs, fiber, etc. when you log your food, rather than just the amount of calories. I personally would rather track based on suggestions for macronutrients than strictly calories considering not all calories should be treated equally.   Moderator Edit: Added Labels, updated subject for clarity ... View more

My use of Fitbit Charge HR differs according to what I'm doing. On normal use (99% of the time) I just need time, steps and other data if I feel curious. While I'm using it for exercises, instead, I need other data first, like the distance or heart rate as the first data on button click (because it's messy to run and click click click or tap tap tap until I reach the data I need. So my suggestion is to having the possibility to modify the data order on both uses: normal and exercise. It would be nice to have the option in the dashboard. thanks.   Moderator edit: title and lables. ... View more

Most residential staircases are shorter than 10' tall, so the tracker doesn't usually count them.  It would be nice to adjust the stairs counter so that the first flight registers after 7' or 8'.  Subsequent flights (within a few seconds) should still register at 10' intervals, so that traversing multiple flights would still work about the same as it does today.   Moderator edit: labels. ... View more