Product Feedback

Major financial institute in central and east europe, which just has announced support for garmin pay.   Operates in the following countries: AT: Erste Bank und Sparkasse CZ: Česká spořitelna SK: Slovenská sporiteľňa SI: Banka Sparkasse HU: Erste Bank Hungary HR: Erstebank BA: Sparkasse Bank d.d. Bosna i Hercegovina RO: Banca Comercială Română MD: BCR Chișinău MK: Sparkasse Bank Makedonija ME: Erste Bank AD Podgorica https://newsroom.sparkasse.at/2018/11/28/erste-bank-und-sparkassen-machen-bezahlen-per-uhr-moeglich/73146 ... View more

When I put my Charge 3 on the charger it shows me the percentage.  Let's say it's 74%, then I take my shower and am ready to put it back on.  I take it off the charger and have no idea how much (if any) it has charged.  So, I disconnect it and reconnect it so it will show the current charge again.  Now I see 88% and know where I stand.  I wish it would just show you the percentage charged when you remove it and save a step.   My Galaxy Wear watch does this and I like it.  I take it off the charger and know what I am currently at.   Moderator edit: Labels ... View more

With flex 3 have heart rate and screen reminder for water  On Alta hr 3 put reminder for water and weather waterproof   Moderator edit: Topic for clarification and label ... View more

To whom it may concern,   My lab, the Yale Stress Center, spent a lot of money purchasing Flex 2 for a research study. We were told we would be able to download the data to csv files so that we could review the data in Excel.This was possible as of last week.   I have realized today there has been an update which now prohibits us from downloading data more than once every 24 hours. This update also makes the process of downloading data take many more steps - you have to receive several emails and then click download. Worst of all, it now does not allow you the option to download the data into a csv file to be viewed in excel. When the data is downloaded, it's all in separate JSON files, making the data impossible for us to use for our research purposes in a seamless way. We were promised that Fitbit would be a good resource for our research & this process is now extremely difficult. Please restore the feature that allows us to easily download data through settings ,data export, csv file. We need this change to be installed ASAP.    Thank you, Olivia Roberson   ... View more

please increase participating banks  (DBS and Standard Charteted) in singapore as currently there are only 2 banks (OCBC and UOB)   Édition de modérateur: Mise à jour du titre pour plus de clarté ... View more

I'd like the ability to have a clock face on the Fitbit Ace that is not digital - i.e. a clock face with hands. My daughter is learning to tell the time, and I would like to encourage her to learn the time on an analog clock rather than come to rely on the numbers. ... View more

I suggest adding HSBC to Fitbit pay   Moderator Edition: Updated title for clarity & label ... View more

Would love a clock face that includes the day of week along with the date, time, and choice of goal. A simple mockup:   12:00 MON OCT 29    9,549 ... View more

Would be awesome to have a watchface like this: Please see text in image for guidelines, please consider this as a draft and not perfectly lined up, but I hope you get the idea. Please fit icon of main goal accordingly. Thank you very much ... View more

The charge 2 watch face showed four pieces of information on the main face: Time, Steps, Heart Rate, and Date.  I could careless how it looked, but I'd love to have a face that shows these four pieces of information on one face.  I expected the charge 3 to do what the charge 2 did and improve upon it, not take away features.   Moderator Edit: Title for Clarity ... View more

I wish the Charge 3 team in charge of the user interface would have looked at the good things the Charge 2 had to offer , and just made it better.   1. Date on clock faces (unbelievable that it was not incorporated from day 1) 2. Automatic Return to clock face after the user looked at information on other screen, instead we have to press the return button all the time we want to return to clock face . It must return automatically after a couple of seconds after the user leaves the C3 alone. 3.Ease of alarm programing . Something is wrong with the alarm setting, as I am unable to set an alarm for the same day at a latter hour , it always programs them for tomorrow. ( What is it that I don't See, it was never a problem on C2)    Moderator edit: Updated subject for clarity.   ... View more

SOLVED! My Fitbit Charge 3 shows a disco ball every time I reach my daily goal (10.000 steps). My charge 2 had different celebration symbols, i.e fireworks and a star. It was so exciting to see what symbol came that day. This excitement is gone, there is only the disco ball in charge 3. Boring!  ... View more

We need very small update for language unicade can support arabic letter to be read from change 3, it is very easy for big & smart company as fitbit, take it as challenge for you customers satisfaction.  i hope to Be solve in next update Moderator Edit: Clarified subject ... View more

I like the "Mod Clock" data with numeric footsteps and seconds on the time. I want to also have the battery percentage visible so I don't have to swipe to other screens to know when to charge my Charge 3.  My suggestion is to make the bottom like:      "B" (Battery %) (Heart symbol) (Heartrate value) For example:      B 74% 66 ... View more

Currently, if you receive a notification, the device vibrates but the screen does not turn on. Therefore, you have to flick your wrist or tap on the display to see what was received. This is inconvenient as usually if you receive a notification, you naturally want to see it immediately and either ignore it or reply to it. ... View more

I wanted to upgrade to the Charge 3 so that I could have an updated tracker that looked less like a standard smartwatch. I previously used the Force full time.   The Charge 3 is advertised as having this feature in the "compare products" section of the Fitbit website. This is very misleading and I am extremely disappointed to find out that this feature is not yet on the Charge 3. ... View more

Fitbit needs to add text message notifications to the Ace. It doesn't make sense to have only call notifications. There are many kids with iPod touches and iPads that communicate with text messaging years before they get a phone. Also, there are 13+ year olds with adult accounts that have small wrists so they would buy an Ace and would certainly make use of this. Please add more notification options on the next firmware update. Thank you   Moderator Edit: Clarified subject ... View more

So, the Charge 3 is out and there is a huge let down: There are only 5 clock/watch faces:     Come on Fitbit...at least include all the Charge 2 watch faces too. We all loved the Charge 2 watch face with the time, date and the highlighted feature (steps/heart rate etc.)   Whats missing: - Faces with the actual DATE and DAY - Faces with a DIGITAL SECONDS TIMER   Or to say it again, just include the Charge 2 watch faces. Thanks in advance. ... View more

I've been using the mood log watch face for a bit and really like.  Mood tracking is something I do as part of treatment for depression.  I've used another app in the past and find this easier to use and harder to forget to update.   Would it be possible to allow users to look back further than 10 days in the mood log? For my use, I am looking at differences over months and I was hoping this could provide that information like items on the normal dashboard do.   Is it also possible to add context to the logged mood?  Basically, a 3rd screen (after energy level) that provides options for what the user was doing when this was logged.  The idea being it would give the users some feedback on what actions help improve, or have negative effects on their mood. ... View more

Now that Apple has proven the ability to add EKG to a main stream wearable it would be great if that were an option in future Fitbit watches. Those of us who love Android devices and keeping everything within the Fitbit app, would find great benefit to the addition of EKG sensors in future watches.  ... View more

I noticed that Hidrate Spark (a water consumption tracker) is not on your integrated apps list. The Hidrate Spark app uses Bluetooth to sync with their patented water bottle to automatically track how many ounces of water a day are consumed. (Can also be used by manually entering ounces consumed from other bottles.) It would be great to be able to integrate one’s activity level which is recorded on the Fitbit with their water intake which is recorded with the Hidrate app.  ... View more

When timing any activity it is important to be able to look at your screen and see the time within the second. Have the sceen turn off makes it hard to do this. You could be running and trying to catch your split or doing abs and trying to know when to switch, no matter what you are doing timing is essential down to the seconds. Having to look down at your Fitbit, push a button then see the time is offten the diffence in seconds. I suggest that when in timer mode the fitit stays open or at least has the option to stay lit up!   Moderator Edit: Clarified subject and updated label ... View more

Would you please consider adding Mexican banks to Fitbit pay, it would be great if you could add American Express, please! ... View more

It would be great to add that bank to the Fitbit pay list, as at the moment there are just two banks compatible. ... View more

 With the release of the Charge 3 and Goal-Based Exercise Mode, will this feature be added to FitbitOS updates in the future so that it can be used on the Versa or Ionic?   Thanks!   Moderator Edit: Added Labels ... View more

It would be more useful and accurate if there was an option to add if you had a possitive on any ovulation prediction stick or monitor when tracking your cycles ...  ... View more

Make the Ace waterproof for swimming.  Kids go to camp in the summer - can't be expected to take the thing off for swimming -- it'd definitely get lost/forgotten. They need to be wearing the thing at all times and it needs to be waterproof. Showerproof is not enough.      Great idea but missing this key feature.     Moderator Edit: Format/Title for Clarity ... View more