Product Feedback

Fitbit Premium has a bunch of yoga videos under "discover". These have mostly disappeared. There were flexibility ones and pre natal ones for example. Also different lengths so there was 15 and 30 flex ones. Now there's only a few left. I paid Premium subscription because it gave me variety and I can't see why they've gone ... View more

 With the release of the Charge 3 and Goal-Based Exercise Mode, will this feature be added to FitbitOS updates in the future so that it can be used on the Versa or Ionic?   Thanks!   Moderator Edit: Added Labels ... View more

Sharing a walk to social media (say Facebook) doesn't work correctly. It invites you to take a photo that then gets tagged along with the walk data (not the map feature) Which is then shared. Surely this is wrong, the map picture with the outlined route that you have walked with the detail of that walk should be shared, not a picture that may have been taken after that has no relevance to the walk data.   Moderator edit: updated subject for clarity, labels and format. ... View more

Every fitnes tracker should come with built-in GPS. It is very uncomfortable to take your phone when you go running. In this case the the Versa would be the perfect watch. And even the built-in storage for music would make sense. Now it does not because you have to take your phone with you anyway so why bother with transferring music to watch. Just make a built-in GPS version, people will pay slightly more for it.   Moderator Edit: Formatting ... View more

In the store of the Fitbit app, there are several categories to browse through. But i would like an extra category that shows the new watchfaces/apps. The definition of new could be: last month, last week, user gives a date, etc.   That way we don't have to browse large categories, just to find 1 new app/watchface.   Moderator edit: label & title ... View more

In the US it needs to support TD, Citizens, Keybank, Chase, Citi and BB&T In the UK it needs to support HSBC, Lloyds, RBS, Barclay's and Standard Chartered In Canada it needs to support TD and Bank of Montreal In Singapore it needs to support HSBC and Citi   Most of the 200 supported banks have 1 or 2 branches and nobody ever heard of them. ... View more

If we are trying to get people moving than Fitbit needs a Back to Basics model. The elderly or those who don't want to track sleep, heartbeat, gps, music and that sort of thing really need a quality basic model. This model should have Clip, lanyard option and the hook up for the bands. The step count accuracy of "Fitbit One" was very high. It has been my favorite out of all the fitness trackers I've had. I can't wear bands on my wrist, I never wear bracelets or watches. Those models had to be put in a pocket which was less than convenient. Here is what I am hoping for in a fitness tracker. 1.Accuracy in counting steps 2. Stair climbing counter 3. For the tracker to be small and clip comfortably to the middle of my bra. 4. estimated calorie burn 5. 2 week battery life like the fitbit One. 6. A button to click through the features quickly 7. The clip to come in various colors and at least one clip to be included with the purchase 8. a clock 9. waterproof for swimming I also think that to improve any current models it would be amazing if we could go to our dashboard and shut off all the features we don't use to save battery life.      Moderator edit: Clarified subject ... View more

Almost all other smartwatch vendors (i.e. fossil, samsung, garmin, etc.) allow using your smartwatch to find your phone. I don't understand why some fitbit devices also don't support it (i.e. the luxe). Also, the smartwatch should be able to vibrate constantly (ignoring DND) if you drop it.   Moderator Edit: Clarified subject and updated label ... View more

It would be a great feature to be able to turn on or off the ovulation & fertility window predictions for those Fitbit users that do not want or need that information for their female health tracking. Right now we only have the option to turn off all predictions which then also turns off the menstruation predictions.    Moderator edit: Updated subject for clarity. ... View more

i want my 12 year to be able to use his ChargeHR. We chose it because of the time feature. This is my 8th Fitbit purchase as a gift. Instead of shutting kids out, give us the ability to set up an account for them but it has to be tied to parent or guardian account. As in I have to put my email address and password in to active the account or give permission. You are missing the boat on this one. You are an intelligent group of people. Think outside the box. ... View more

• brightness setting - it can get bright when the screens turns on while sleeping (wife got annoyed last night), or have a setting like a "Do Not Disturb" setting like on phones • screen timeout length - a setting to change the length of screen on time would be nice, or a feature that turns the screen on with a push of the button and only that.   I have the screen wake set to Off currently, but the screen will still come one when I move my arm.  It seems as if if there is any movement going across the charging contacts, the screen comes on.  Is this a bug?   Figured a setting to make sure it stays off until the button is pushed would be a good option.   Brightness options would be nice.  Oled screens can get bright, especially in very low light.   Or how about a "Do not turn on" during certain hours of the day, like sleep hours?   Moderator Edition: Format & Title. ... View more

I bought the new charge 4 as I was thrilled to finally have a Fitbit with built in GPS and waterproof! (Having previously had the charge 2) As a healthcare worker we are constantly washing our hands and have to be bare below the elbows. I would love to be able to clip it securely in my pocket when at work to record my steps, I know it’s designed for heart rate monitoring but it’s just not possible as a front line NHS worker! Used to squeeze my charge 2 into an old zip but it did break and this one is just a bit too big. I think you would find a big interest in this and could market accordingly. Also clip it inside my sports bra for my netball matches as also cannot wear on the wrist. Definitely a market for this. Thank you. You would make an NHS radiographer very happy if you could do this!  ... View more

As for Versa 3 and others, in Versa 4 the build-in GPS is not at all as precise as the GPS of today's smartphones. I see an inaccuracy of +/- 15% on my device, which is +/- 1.4km on an 8.4km track. The 'dynamic GPS' as available in Charge 4 or as it was until Versa 2 would solve this problem. Please add this option to Versa 4! 😉 Thanks.   Moderator Edit: Clarified subject ... View more

Need adjustable color analog hands for the LUXE. I love my new watch, but I'm not a PINK lady. I like other colors.   Moderator Edit: Clarified subject ... View more

Please add Chase Sapphire Preferred Visa to Fitbit Pay.   If you want this feature, contact Chase to let them know you want Chase to support Fitbit Pay. Send Chase a link to this feature request so Chase can see other customers want Chase to support Fitbit Pay. ... View more

I know new faces have been released recently, but I'd prefer something different. How about a face that has the time on one line, WITH date, HR, and steps. Don't care about calories or distance.   Thanks   Moderator edit: Subject for clarity ... View more

As a fitbit user don't want fitbit to have any collaboration with Deepak Chopra So I'm not seen as a believer in pseudoscience and So I'm not seen as someone who supports pseudoscience As a father of fitbit users I don't want FitBit to have any collaboration with Deepak Chopra So my children are not seen as believers in pseudoscience ... View more

pleas the notifications in hebrew from right to left because i want to read them on the correct way and not upside down   Moderator edit: updated subject for clarity and label ... View more

It would be awesome if fitbit made a tracker for kids. Something like the Garmin Vivofit JR. Maybe make it fun like the Leapfrog Leapband. The fitbit app could be changed to have a family setting so people can set up sub-profiles for their children. I'm sure I'm not the only person who has a child with a lot of interest in fitness trackers.   Moderator edit: Subject for clarity & labels ... View more

The Outdoor Workout exercise shortcut was released with the Charge 4. It wasn't added to the exercise shortcuts with the Ionic/Versa family firmware update. It is only available on the Charge 4. It is shortsighted to leave this off the Ionic/Versa family. Moderator edit: Clarified subject ... View more

In certain circumstances the LED is very bright. Controlling the brightness level via app could save battery power which could be used on having the display on for longer.   Moderator edit: labels. ... View more

Especially with the current climate in the US regarding Row v Wade and the fact that Fitbit still doesn't have a way to mass delete all of the menstrual data (as well as the related temperature, fertility, etc data), this app and all of the data should have end to end encryption Moderator edit: Clarified subject and updated label ... View more

I would love to have an auto Lock/Unlock of my smartphone based on proximity.   Thanks, please all vote for this    Moderator Edit: Labels ... View more

Ace users should be allowed to add friends outside of the family feature so that they can challenge their friends without the parents having to get involved. It could be a parent control to allow the addition of the friends. Once the parent confirms than the child should be able to challenge that friend.    Moderator Edition: Updated title for clarity ... View more

Instead of mapping the walk/hike/run route in a simple red line, color the route in accordance with the heart rate color (fat burn, cardio or peak color) at that point of the exercise. This would allow the user to get a better idea of the level of effort during the exercise.     Moderator edit: Clarified subject. ... View more

the inspire 3 is amazing, and a great step forward from my original inspire. but the clock faces are, in my opinion, gaudy, and very 80s-90s. it would be great to have customization options, but at least... to have some simpler, tasteful faces. Moderator edit: Clarified subject ... View more

I think there are more Hong Kong users than Mainland Chinese users now. People in Hong Kong DO NOT use simplified Chinese in daily communication Please make it support Traditional Chinese   Moderator edit: Added labels ... View more