Product Feedback

With the app redesign it appears I can no longer track my weekly miles from the app. When I click through to the secondary screen, I can see my daily miles and my average daily miles even when I go over to week or month. Moderator Edit: Clarified subject ... View more

Right now people like myself that use a Google Workspace (so not something [at] gmail.com) account as their main account, are locked out of Fitbit "login with Google" features - and our accounts can't be migrated. Moderator edit: Clarified subject and updated label ... View more

None of the Charge 6 clock faces are suitable for everyday wear especially in a business atmosphere. The majority of them are nothing more than cartoonish. I would like a normal clockface with date, time, and the option to add one or two additional tracker stats without the need to tap on screens.   Moderator Edit: Clarified subject and updated label ... View more

Chatting with support, someone told me eventually all users will be "forced" to link their FitBit with google account. If there is an issue with the account this means you have to change the whole google account (ie password) to accomodate FitBit, which is what happened to my account Moderator Edit: Clarified subject and updated label ... View more

Very frustrated that the sleep and the oxygen graphs are no longer displayed together on the same screen. Very difficult to do any comparisons of your oxygen/sleep stages, which is extremely important to those of us with sleep apnea. Moderator Edit: Clarified subject ... View more

Up until yesterday, I was able to scroll back day by day all the way to the beginning. Today my screen gets cut off and I cannot see weight details for any given day for the past 7 years ... It is also much less viewable. There used to be color fields that separated the days and weights... now it is all that indiscernible mid-gray. ... View more

Include a snore report with sense 2. ... View more

I can't always wear my Fitbit Inspire 2. and I calculated the miles/steps to add to the dashboard manually. The new app dashboard doesn't allow this and the Web dashboard was taken away from us. My steps and miles will be inaccurate on the days I cannot wear my Fitbit. I'm very disappointed and will likely go with a different brand for replacement.   Moderator Edit: Clarified subject ... View more

Since the removal of the web based dashboard it is no longer possible to create Custom Workouts or to access most of the previously available database workouts. Please make it possible in the app to create custom workouts so that users can track a wide range of activities (e.g. Badminton, Pickle Ball, Roller blading, etc) ... View more

It is great having access to all exercise shortcuts on the Charge 6, however I would like to be able to choose the ones that appear in the first 6. Moderator edit: Clarified subject ... View more

I just got home yesterday from a driving 6 hours in my car and I checked my Fitbit. I was really suprised to see it had given me almost 8,000 steps, 3.24 miles, 134 floors, & way more calories thank I burned while I was sitting in my car.  I looked on the forum to see how to easily delete the steps, miles, floors, and calories so my data would be accurate.  The only way people are fixing it is by manually logging the activity "Automobile or light truck (not a semi) driving" and entering in the duration.  I think that is a cumbersome way to fix the issue everytime I drive because I have to make sure I write down what time I get into and out of my car so I know the start time and duration.  And how does it automatically know the calories burned when everyone burns calories when they are sedentary at different rates.   I think they should add a "Drive Mode" feature that when turned on it won't add steps, distance, floors, & will only add calories burned equal to you sitting in a chair.   You could access the "Drive Mode" either on your Fitbit One or on your phone app to turn it on/off.  If you have a Fitbit One you could press the button till the "Drive Mode" icon appears then hold the button down for 2 seconds to turn it on or off.     On the phone apps you would just go to your device under "Account" and there you could turn it on or off.     You could also have the option to give you an alert when you unlock the phone that reminds you that it is in "Drive Mode" so you don't forget to turn it off when you get to your destination.  It would also be cool if you could use Siri to turn it on by saying "Turn on Fitbit Drive Mode" or "Turn off Fitbit Drive Mode". ... View more

Please give us the option to use the old blue sleep chart graph! This new one is EXTREMELY difficult to read, especially for the visually impaired. Had a Brain Tumor removed and vision isn't totally back. The older blue chart was so much easier & better. This new one is all jumbled! Moderator edit: Clarified subject and updated label ... View more

The cardio load suggestion should be able to sync with stage of menstrual cycle for those who are logging via the Fitbit app. ... View more

Please add Calendar app to Sense 2! This was available on my Versa, which was less expensive and presently obsolete. Spotify would be helpful as well   Moderator Edit: Clarified subject and updated label ... View more

I ride a motorbike and have no way of stopping my tracker from recording ridiculous step numbers. They're is no way to delete time specific steps either, so my tracker is now redundant Moderator edit: Clarified subject ... View more

Logged a run from the Charge 6, Web dashboard shows Duration as 25:15. App shows the duration as 25! On the previous app, I was able to see the run duration in hours, minutes and seconds. Having the seconds missing makes the app view of the data much less useful - bring back the seconds please. Moderator edit: Clarified subject ... View more

My fitbit updated and automatically changed my daily calorie estimate from sedentary to personalized. The personalized setting is over estimating my calories burned and saying I can eat more than i should and causing my food plan to over eat. Even if i try to anticipate it, the numbers change, causing me to not meet my weight and nutrition goals ... View more

I use Fitbit to track my resting heart rate alongside stress and illness for insight into how my body is coping. I can no longer see the previous spikes and troughs of my resting heart rate so have lost all points of comparison. I am going to see if this is resolved in the next update before looking for a new tracker that has usable data Moderator Edit: Clarified subject and updated label ... View more

I'm visually impaired, and in the updated app, having been stripped of all color and animation, I have a hard time seeing goals I've reached and/or surpassed Moderator Edit: Clarified subject ... View more

Ok, so nothing is fixed, and now you can't log feedback on Fitbit one. It's been made read only. JUST FIX THE APPPPPP PLEEEEEEEASSSSSSE Moderator edit: Clarified subject and updated label ... View more

In the previous app, it showed my average and max heart rate. The graphic was also goof and showed you the highs/lows. The new app is very grey and only shows average HR (not max). Against the graph it shows zero to 200 so the variation in HR is harder to see..tried to add pic of same run. Left=new. Right=old. Moderator edit: Clarified subject ... View more

It would be very nice to have a setting on the watch that allows us to disable it to notify us when the phone is unlocked/being actively used. ... View more

Bring back the solid green icons and fanfare or fireworks once I've achieved my daily goals. Bring back the battery life display.  Bring back the Zone minutes bar graph that showed yellow and orange. It was aouch clearer to read. Bring back the Calorie bar graph that showed blue, green, and red.  The new software for the home svreen has larger font and icons, which I can understand will help many people but having removed the featured above makes it much more difficult for everyone including those who struggle with sight. The features that have been replaced are small, colours used so not stand out. If you want to improve something, make the food databases better. My Recents shows items at the top that I have never ever had! Moderator Edit: Clarified subject and updated label ... View more

Cardio score graph has totally changed!!! It used to be sections & colours with a marker that moved up with your fitness, which was awesome for setting goals! But now it's no colours & you can't see the little dot moving to know if you are getting fitter which can leave you feeling heartbroken, can't see any rewards for the effort being put in. ... View more

I'd love a place to log blood pressure in the Fitbit app to allow a single location to track most health metrics would be awesome! Especially now that I can track blood glucose there as well.   Moderator Edit: Clarified subject ... View more

I just received my new Pixel watch and was disappointed to find out I could no longer use my Versa 3 watch as well. My Pixel watch has a battery life of 24 hours which is not sufficient to get me through a camping weekend. I thought I could switch between the 2. I would be willing to remove all apps from my Versa 3 to get that functionality.   Moderator Edit: Clarified subject and label ... View more

I have neurodiversity and have no clue as to the day or date at any given time. Unfortunately, on my new Charge 6 (my beloved Charge 4 disappeared from my locker and has not been handed in, was perfect. I have just opened and charged my new Charge 6 and hate it. I cannot understand why I have to see MMDDYY when I look at the clock. ... View more

The app needs to have an option of colour overlay or for the icons to have an alt text under it to explain what the visual means. It’s too monochrome for adhd hard to seperate each stat ... View more

Please add Spotify to Sense 2 and other Fitbit devices which don’t have. That was the most used app on the Fitbit Versa2 for me.   Moderator Edit: Clarified subject and updated label ... View more