Forum Posts

Aria Air BMI % Missing??

My initial problem with these scales were that they wouldn't work with my old mobile as it had Android older than 7. I now have a Motorola Power with Android 9 and it seems to work and sync ok finally. It uploads my weight ok but no BMI%There isn't a...

RicoWolf by Recovery Runner
  • 10759 Views
  • 7 replies
  • 11 votes

Aria Air displaying both "st" and "lb" with a Colon - weird format

Just got the new Aria Air after my beloved Fitbit Aria just DIED out of nowhere.At first attempt to set up, it wouldn't come on at all. I replaced the batteries, turned the batteries - nothing. Finally, last ditch, I cleaned the battery connections. ...

Bluetooth not coming on

Purchased these scales a week ago. After the initial ridiculously painful experience of setting up two profiles, it would lose connection to each time a second user was added! Today having gone to use them Bluetooth doesn't come on at all. I have res...

Connecting aria

Wish I had looked at all the comments before buying the scales, far too much hassle to log my weight on my android phone.Total waste of time and money. Very disappointed in fit bit, will make the think twice before trusting any of their products in t...

Nezz by Jogger
  • 252 Views
  • 0 replies
  • 1 votes

Aria Air won't connect to Bluetooth.

I just got my aria air scale, and although it pairs with my phone, and the app is installed, when I try to connect it says "An app is needed to connect to this device ".Obviously it won't sync.I was also planning to get a Fitbit watch  but holding of...

samjg1 by Recovery Runner
  • 246 Views
  • 0 replies
  • 1 votes

BMI

Hiw do I get my scale to show/sync my BMI and other matrix? It only registers weight. 

TamBan by Jogger
  • 277 Views
  • 6 replies
  • 5 votes

Resolved! How to access other options on Aria Air display?

Recently received an Aria Air. So far, I've only figured out how to get it to display weight, but looking at the little LCD screen there are other options there - BMI, %, ft, cm, up and down arrows - I just haven't figured out how to get them to disp...

Resolved! Aria Air won't sync

I'm super frustrated as my new Aria air scales will not sync or register my weight. The only time it has do e this is after I first set it up. I have reinstalled it numerous times and tried all the the things on the help files to no avail. And now si...

Aria Air Communicates Once and Never Again

I recently purchased an Aria Air (Thursday). I was able to set it up and sync it the first time with zero issues. I recorded my weight in my app using the scale as intended. Great! Friday I stepped on the scale and it read my weight, but it would not...

PhishPhoe by Recovery Runner
  • 3715 Views
  • 21 replies
  • 42 votes

Aria Air sending the incorrect weight to the App

Hi,I've seen this asked a few times on here but I can't see any resolutions.  My Aria Air is not sending updated weights to the app. Rather it just seems to repeat the previous saved weight. I have tried all the prescribed resets and resyncs from oth...

Aria Air won't sync and give my BMI

Hi, I've been a fitbit user forever.  I had the aria and recently the Aria Air and I hate it.  It doesn't sync,  it doesn't give my bmi.  I might as well get something else since I have to weigh myself and then enter it into my phone.  What gives????...

ebster by Recovery Runner
  • 471 Views
  • 6 replies
  • 5 votes

Aria Air readings are way off

My Fitbit air scales readings are way off.  the scale was working fine a week ago, all that has changed is the batteries to my knowledge. I weigh about 230 - 240 lb. and when I step on the scale it reads me at 153 which is wildly inaccurate (I wish i...

Aria air dim display non responsive

Hello!  My Aria air has become unresponsive.Ive had my Aria air for 3-4 years with no issues until this week . It had not been used for a month or so (Christmas!), When I stepped in them the screen did not come on.I took out the rechargeable batterie...

Resolved! Aria Air Weight Preference

I have my Aria Air scales set to stone's and pounds and this shows clearly on the scales when I weigh myself. However they have never synced this way on the app. The app has only ever shown my weight in pounds which is not how my preference has been ...

Bug: App requires a force-restart for Aria Air to receive updates.

Hello,So, my Aria Air can receive weigh-ins perfectly fine the first time I use it. But then with each subsequent weigh-in it stops working. I've found that if I go into settings and hit force-stop on the FitBit app, restart it, and weigh in, it will...

kylke by Recovery Runner
  • 462 Views
  • 4 replies
  • 3 votes

Aria air and aria comparison

I currently have an Aria, which is fine. I'm thinking about upgrading to an Aria Air. Has anyone done this? Is it worth it?    

Aria Air and new phone not displaying correctly

I just recently upgraded my old iPhone 8+ to a iPhone 14+. After finally figuring out I had to erase all old accounts, I was able to sync my new phone with the scale, but the weight displays a number like 8: 22.2 instead of pounds. How do I fix this?...

joeb22 by Recovery Runner
  • 164 Views
  • 0 replies
  • 0 votes

Does fitbit aria track muscle mass, body density and other metrics

Hi Guys,I love fitbit products but I am working on a weight loss challenge for myself. I do a lot of weights and exercises that is always showing me increase in weight. So i am trying to track body fat, muscle mass and bone density. Does fit scales m...

buyan47 by Jogger
  • 218 Views
  • 1 replies
  • 0 votes

Resolved! Aria Air not detected for setup

I just got my scale and the app won't detect it during setup. I tried installing and reinstalling my app, turning my phone on and off, resetting and clearing the scale, pulling out the batteries, and replacing said batteries. Nothing has worked. 

CDeege by Jogger
  • 452 Views
  • 5 replies
  • 0 votes

Resolved! Aria Air - Unable to invite my wife

My wife and I both have a Fitbit Account and I want to invite my wife.I have logged onto my Fitbit Account in my Edge Browser.I use the 'Invite People' button and enter their email address and use the 'Send Invite' button.The email is received and I ...

alkifaf by Jogger
  • 697 Views
  • 5 replies
  • 4 votes

Weight Loss on scale doesn’t Reflect on App

I have noticed for a few days now that the weight I lose which is shown on the scale does not accurately reflect on the dashboard of the app. For example, I weighed myself today and lost exactly one pound since my last weigh-in (199.2 lbs to 198.2 lb...

Sort weight by time of day

I'm happy with the sorting options for what they are, but would like to see one more detailed step. It would be great to have the option to show the weight trends by time of day within the current filters. For example: one color for morning another f...

L7one11 by Jogger
  • 178 Views
  • 0 replies
  • 0 votes

App not showing same weight as Aria Air

My aria air is showing one weight and and the app is recording it as the same weight as last recorded. (Example: scale shows 201.8 lbs but the app shows 206.4 lbs.) I have tried resetting the scale. I have tried deleting the scale and re-syncing it. ...

Aria air sending wrong weight to app

I stepped on the scale and it showed 10st 13 yet when it synced to the app the weight came up as 11st 13. Tried redoing it a few times and same result so ended up having to enter it in manually which defeats the purpose of having the Bluetooth link. ...

Resolved! Aria 2 vs Aria Air?

Can someone tell me the difference between the Aria 2 and the Aria Air?  I read the press release from investor.fitbit.com and a few different articles on websites and I can't seem to find the difference.  They both use BT, they both measure BMI.  Wh...

phatRik by Jogger
  • 87074 Views
  • 25 replies
  • 78 votes

Aria Air not sending an email invite.

I can not get the app to send an invite to my wife, I am syncing fine but she does not get the email to join.  And when I use the web app I get the error "something went wrong". How do we correct this? Thanks

Cowboy2 by Jogger
  • 266 Views
  • 1 replies
  • 0 votes

Aria Air Bluetooth fails to connect & how to “invite”

Constantly having Bluetooth connection issues, I specifically bought a set of scales so that I can quickly weigh in and the data saved to App. This never happens everytime I have to fight to get Bluetooth to connect, connect, disconnect, connect, dis...

Sooby2452 by Base Runner
  • 2188 Views
  • 9 replies
  • 26 votes

Aria Air won't sync my weight to iPhone

Recently got a new iPhone and now the aria air won’t connect, my husband has invited me to use the scales as it requests. Then it shows in my devices that I’m a user but every time I stand on the scales I get the set up notification pop up and it nev...

Vixf85 by Jogger
  • 1833 Views
  • 7 replies
  • 19 votes

Resolved! Unable to add another user to Aria Air

Hello   i have a new aria scales and it’s working fine. However when trying to add another user it does not give me the option too. I go to invite user section within the app and I can add the email address to send invite or I can select my friend BU...

Dawg9 by Jogger
  • 593 Views
  • 2 replies
  • 6 votes

Aria Air won't sync if Fitbit app is open

There seems to be an issue with the app. I have just had to get in the habit of force stopping the app every morning before getting on the scales. Kinda a hassle but that's the only thing I have to reset. Watch sync works perfectly. Hope Fitbit can g...

JF1988 by Jogger
  • 3529 Views
  • 40 replies
  • 38 votes

Unable to connect Aria Air to Fitbit app

I stepped on my Aria Air and Bluetooth wouldn’t work. I checked my Fitbit app (which is up to date) and it showed my Aria Air was not on my app. I tried to add it, and it said it was connected to an account already, I am the only one to use it. When ...

Resolved! Aria Air will not go into Setup mode

Bought the Air yesterday, followed the instructions as provided to initiate the device ie remove battery, wait 10 seconds then reinstall battery.  Unit went right into weighing mode without going to Setup mode.  Changed batteries, completed firmware ...

Aria Air gives wrong weight

Since owning Aria air scales, when you first step on, the weight given is always a few pounds higher than the following weights. For example, this morning when I first stepped on it said 9st6, then when I stepped on and off it said 9st3 and stayed at...

Resolved! Fitbit Ari Air measuring weight wrong?

Hiya, My partner recently purchased the Fitbit Aria Air scales as our old scales were giving inconsistent weight readings.  However, I have weighed myself this morning and I weigh 163 pounds, which to Fitbit is apparently 11 stone 9 pounds, however, ...

Inspire & Aria Air- body fat % not showing on app anymore

First, I already know that the Aria Air does NOT calculate body fat %, HOWEVER, the app will calculate it based off your height, current weight etc. and populate it in the app next to your weight for that day.My app was consistently showing this unti...

93B19C2E-D9D7-41B3-AA5A-038529385354.jpeg

Aria Air Scale Stopped Connecting Bluetooth

Hello, I set up my Aria Air for the first time yesterday.  It found my phone right away and logged my weight.  I haven't been able to get it to work today.  I have the app open to the 'today' screen - nothing.  I also had it open to the weight sectio...

sjb57 by Jogger
  • 3973 Views
  • 7 replies
  • 6 votes
Labels