Product Feedback

I was reading the help document titled "How do I track my exercise and activities with Fitbit" in the subsection titled "GPS Tracking with Your Fitbit Tracker". I clicked on the link "How do I use multisport or exercise mode on my tracker?" and it took me to the login page for Salesforce.com. The same link appears in the subsection "Multisport (Exercise) Mode on Your Tracker" where it works fine.   Moderator edit: Labels  ... View more

For a while, my mobile app dashboard looked a lot like my browser dashboard. Check it out: I LOVED the tiles for the time I had them and how it showed your progress. It really made the experience more motivating and I think tracked a lot more/felt more motivated with that user experience. Please roll it out soon becuase I don't have these tiles anymore!!   Moderator's edit: added labels and edited title for clarity ... View more

I have the Surge and think it's great!  It would be even better if you could get your own and your friends weekly number of steps to reset on a weekly basis (i.e. Monday to Sunday), rather than showing only the running total of the last 7 days on the Friends dashboard tile....an ongoing weekly competition would be such a motiviator for my friends and I!!   Moderator edit: Labels ... View more

I recently lost my Fitbit Flex on my university campus of 30,000+ students. My quest to find it has taken me to several departmental lost and founds as well as the Central Stores department where all lost things go to be sorted and auctioned.   My Flex was in a black band, and thus is completely indistinguishable from any other Flex in the same color band. At Central Stores they have two black Flexes, and I have no way of knowing if either band is mine.   I think there should be some sort of user/owner profile that can be activated when a tracker is lost, so whenever the tracker is synced or charged in a computer again, the owner's contact info is displayed. This way, people in search of their Fitbits could easily identify their own, and people who find them have a way of reuniting them with their owners.   On my search for my Fitbit I ran across at least ten other fitness trackers that had been lost in the last month, and the guy at Central Stores had little to no hope of ever getting them back to their owners. He says he wished their was a way of telling them apart so he could report them found.     Moderator Edit: Added Labels ... View more

Freeletics is a Great and Common Activity. It would be Great to be able to Track lt.   Moderator edit: Labels ... View more

I miss the happy faces on the Dashboard when a goal is met.  The stars don't motivate me like the Happy Faces did.  Hopefully we can get them back.   Moderator Edit: Labels ... View more

I would really love the ability to race against myself and track my performance against past runs during my current run with splits provided so that I can pick up the pace if I'm behind etc. This is really important as a motivating factor as well as a quick way to mark improvements in fitness levels. Please can you look at introducing this ?   The same can be extended to other aspects example speed, distance, avg HR bpm, time etc.   Moderator edit: Labels  ... View more

Fitbit makes it very easy to create custom activities, but it is impossible to manage them or delete them.  This can cause many headaches for Fitbit users when custom activities are created due to problems with the Fitbit activity database.  (See: https://community.fitbit.com/t5/Fitbit-com-Dashboard/How-to-delete-custom-activity/m-p/812764#M30307)   Custom activies can be deleted from your Favorites list, and entries of you doing a custom activity can be removed from your activity log, but they never get removed from the "Most Logged", "Recent", or activity search.  Since these activities are custom, let users modify them or delete them.  This will save time and frustration when using the activity search in the future.   Moderator edit: Labels ... View more

I would like to see the activity pie chart brought back to the dashboard.  It was an important and motivating aspect of the dashboard.  It allows one to see the breakdown of their day clearly with lightly, fairly and very active minutes and also very importantly the amount of time spent sedentary (-sleep time).  With research showing that prolonged time spent sitting/sedentary is dangerous to our health irrespective of exercise, this feature is important to helping people to improve their health by setting goals to reduce their sedentary time each day.   Moderator edit: Labels  ... View more

How about adding bike miles to the weekly fitness report? I don't walk as much as I bike ride and would love to have my bike miles show up on my weekly report. Thank you for your time. Don B.   Moderator Edit: Labels ... View more

The only meaningful measure is "active minutes" as research ties this to health benefits. Other measures, such as the number of steps, are arbitrary. Please also add it to daily, weekly &c totals under the "Activity" tab.   Moderator Edit: Clarified subject and updated label ... View more

I would really like the dashboard to allow me to use all of the space on my monitor to display tiles, instead of forcing an artificial limit of 4 units wide.   So please make the dashboard support as many tile units wide as will fit in the browser window.   Moderator edit: Labels ... View more

May seem silly, but I miss the "Yay!" bubble that floats out of the category when I've met my target.  There was something encouraging about those.   Moderator edit: Labels  ... View more

I think a small improvement that could be made to the Fitbit Dashboard could be something that tells you at which point in the day your goal was reached. Whether it's a gold star or the cool Fitbit smiley face, it'd be nice to see a nice token on the point of the day where you reached your goal!   Like many people, the general timeframe at which I reach my goal can vary from day to day. With an implementation like this, you can challenge yourself to beat your previous day. Sort of like time trial ghosts from MarioKart that tell you how fast your previous laps went.   Thanks for the consideration!   Moderator edit: Added labels  ... View more

I have been using the fitbit app for a while, not a long time, and all the visual improvments have been very nice but then going and using the desktop dashboard I love the way the tiles look, with all the motion of the circles and the beautiful design. Just a thought to make the app look even better!   Moderator edit: Added Labels ... View more

I would love to buy fitbit for my parents.   Moderator Edit: Updated label ... View more

Hey, I think it would be really great if we could add in delete confirmation for a number of areas of the app and website.   Areas I think it should be added (will add other user suggestions): Deleting weight measurements (especially Aria measurements as they are unrecoverable once deleted) Deleting activities Deleting sleep   It shouldn't really be too difficult to add, what do you lot think?   Moderator Edit: Added Labels ... View more

Hi, It would be great if users could change the daily reset of stats to a different hour. We night owls who go sleep late after midnight now have to calculate the differences in our heads and that's not ideal. Thanks!     Moderator edit: labels and title for clarity ... View more

Can we shrink the top of the fitbit.com dashboard page?   Maybe if we already own a fitbit device and a scale get rid of the sales banners? Or make the white space that has the "Dashboard, logs" etc. thinner   Do something! I run at 1920x1080 and it takes up almost 20% of the real estate. We are logged in, you know we own your product. Maybe have the "buy this" banner show up and give us the option to close it like any other notification.    Thank you   Moderator edit: Updated subject for clarity  ... View more

I propose to add active minutes summary in Fitbit weekly Report.   Moderator Edit: Added Labels/Title for Clarity ... View more

Instead of "taunt", I wish you could "motivate" or "encourage" friends.    Moderator edit: Added labels  ... View more

I just want to say THANK YOU to the product developers for adding the CrossFit option in Activities!     Moderator edit: Labels  ... View more

It would be great to add option to define stride lenghts at different speeds. For example I did calculations based on a treadmill and the results are:   5 km/h  .........  70 cm 8,5 km/h .......  84 cm 9,2 km/h .......  91 cm 10 km/h ........  98 cm 12 km/h ........  117 cm   so it is hard to define "running stride length" as it varies significantly with speed.   Moderator edit: Labels   ... View more

As you know, this is increasing evidence that sedentary behavior (e.g., minutes/hours incactive) is an independent risk factor for cardiovascular disease. So, even is an individual is engaged in regular vigorous or moderate physical activity, and meet ACSM and Surgeon General guidelines for moderate/intense physical activity per week, they are at risk for heart disease if they are sitting or sedentary too much of the day.    I upped my fitbit support to premium so I can track sedentary minutes. Though I have downloaded reports showing daily sedetary minutes, I would like to track sedentary mintues on my dashboard, so I can respond to the data in real time and work on get immediate feedback on strategies I might employ to reduce daily sedentary minutes.   PLEASE add sedentary minutes as an option for tracking the dashboard!      And don't worry about the confound between sedentary minutes during waking hours vs. sleep. My sleep doesn't vary enough to influence daily sedentary minutes, so most of the variability is related to what I do or don't do during waking hours. Substracting sleep hours from the sedentary minutes calculation would be good, but not necessary.   Thanks for considering this request..   Moderator Edit: Clarified subject and updated label ... View more

When I first got my Surge and you viewed a GPS activity in the web dashboard there was a little pointer on the route that showed where you were at a particular time that changed as your mouse moved over the one of the graphs at the bottom. This was very useful for being able to see what portion of the route caused your HR to go up/down, etc...   Please bring it back.   Moderator edit: Labels  ... View more

I'd like to see the sleep pattern page have a summary chart, where you could see multiple charts all on one long scroll. Showing me when I'm "restless" is great, after a fashion, but it is data presented in isolation (yes, I can scroll back to a previous day's chart but they it's still in isolation). The chart as currently presented cannot truly help identify patterns, which may point to enviromental or medical factors that may be able to be addressed. If it were up to me, I would see adding this chart page immediately off the dashboard - tap sleep, show chart, then tap the day to get the more detailed information screen(s) already in the app. Oh, I'm using a Charge, but it's probably not really relevant.     Moderator's edit: Labels ... View more

Is there a way of getting recorded activities (in my case specific walks/routes) to show up on the dashboard on my laptop in the Recent Exercise tile?  I tried manually logging one, but it calculated the steps wrong and then only showed time and calories on the dashboard tile, so this isn't an acceptable solution for me. I can see my recorded walks if I go to the 'Activity History' section of the 'activity log', but it would be nice to see them, with the same details, on the dashboard.   Moderator edit: Labels  ... View more