Setting a distance exercise goal or alert
Let’s say I’m about to run virtual 5k and I want to be alerted once I’ve reached the 3.2 miles. Is there a way to do this on the Charge 2?
Forum Posts
Resolved! Charge 2 Not Tracking Elliptical
I thought I set my Charge 2 correctly to auto track elliptical but my exercise history never shows it. I would really like to see how I'm doing on cardio, fat burning, peak. I know the heart rate monitor on the elliptical itself doesn't work. Coul...
Fitbit app not connecting with NOOM or Apple Health App
NOOM lists Fitbit as compatible app; neither NOOM nor Health App can be found in settings. Will this be fixed?
Resetting starting weight
Hello! It is a New Year and I was thinking about resetting my starting weight, etc. I actually re-started my 'healthy lifestyle' journey at the end of the summer; have been doing well - some ups/downs, but would like to track the data from that time...
Step difference between Fitbit app vs Apple Health
I have been comparing my steps count on fitbit app and health app on iphone, on multiple occasions I found out that my mobile counts more steps than fitbit app knowing that i don’t carry my iphone all the time.. I believe that fitbit neglect many of ...
Running stats not staying on my FitBit after my run. Stats are on phone.
As soon as a run is over, the distance, time, etc. go away on my FitBit. How can I get this reset?
Not able to setup Charge 2 notifications on iPhone 6s
I am not able to setup notification on iPhone 6s for my new charge 2. It says I need to my charge 2 and iPhone need Tobe paired before I can use the feature. But when I try to setup it gives error. What should b done Moderator edit: updated sub...
Fitbit Charge 2, deleted but doesn't show set up screen.
I got a new fitbit for Christmas and deleted my old one (charge 2) using the trash can in the app. This deleted it from my account so I could set up my new one. I'm wanting to set it up for my friend but it's not connecting. It doesn't show the fitbi...
Resolved! Try restarting Bluetooth
I just updated to Android pie on oneplus and fitbit charge 2 won't sync. It tells me to restart the blueBluet to solve the problem , but it won't help ,, tried unstalling the app and resetting the watch but won't help.. pls resolve
Cross Country Skiing did not register as Exercise
I went cross country skiing yesterday as we had a large snowfall. I was out for over 30 minutes. My fitbit registered the steps and the active minutes but did not register this as an exercise activity. Shouldn't this at least have registered as Sport...
Resolved! How do I set up a Charge 2 replacement?
Hi there, I had a charger HR , set up on my system and it went faulty , fitbit offered me another but I chose to upgrade to charge 2 can it work on the old set up I had on my phone and if so what do I do ?, or do I have to set up completely new as I ...
Resolved! Setting the alarm for Charge 2
Please would someone tell me how to change the alarm setting???!!! I googled it and was told to click the + button on the dashboard - well I have looked everywhere and cannot find it! Please someone help, thank you!!! Moderator Edit: Edited thread ...
Charge 2 map not showing all details
anyone else have issues with the map syncing? i run regularly and the map of my route with mile splits will not always show up. does anyone know why i would work some runs and not others? Moderator edit: updated subject for clarity
Charge 2 sync problems
I too am having sync problems with charge2 Only tried syncing with iPad 2017 Moderator edit: updated subject for clarity
Bought 2nd hand
Hi. I bought a second hand Fitbit charge 2 tonight and have Successfully managed to sync it to my Fitbit account, however, for the life of me I can’t get it to forget all the other ladies activity who I bought it from. It still has all her steps etc ...
Can't setup Charge 2 due to Fitbit app not working
Was sent a replacement Fitbit Charge 2 last week. It won’t setup. I’ve done everything. I've called FitBit numerous times and they are acknowledging it is a problem on their end, but can’t give a timeframe for getting it fixed. Replacements are worth...
The time will not change on my charge 2
I traveled to a different time zone and came back and my watch won’t change back to my time zone I’ve tried using the advanced settings but every time I select my time zone it will automatically change itself back.
Charge 2 flimsy construction
I have had several Fitbits which all fell apart after a matter of months of normal use. Since I have hadwatchbands of metal, leather and plastic which lasted for decades, I see no excuse for the flimsy construction of Fitbits.
Sadly cracked screen again
My Fitbit charge 2 has a vertical crack on the screen without me damaging it. Fitbit gave a replacement earlier in the year because three vertical cracks were there one day. I have no idea why this happens and whether it is down to the black with sil...
Charge 2 notifications not working on Samsung C7 Pro
Charge 2 is not gettin notifications from my phone. Sync seems to be working fine, notifications are on .. on both phone and the charge 2. Followed the troubleshoot guide and tried everything. However still no luck. My phone is samsung c7 pro. Can s...
Step count disappeared
My steps showed yesterday but today if I scroll back to yesterday it says I did 0 steps
Charge 2 Won't Sync; Not Showing Battery Charge; Stuck On Setup Screen
Received a new Charge 2 for Xmas. Was really excited until I spent nearly 6 hours trying to get connected/synced. My Windows 8.1 Lumina Mobile phone is not compatible. When charge is plugged in, it shows no battery display although it vibrates when p...
Resolved! Charge 2 won't sync with new iPhone 7 Plus
Had my Fitbit for a year now was working perfectly fine, I got a new phone (iPhone 7 plus) about a month ago and know my Fitbit and phone does not want to sync; and I have checked to see if my phone was compatible and it is. I've done all the things ...
Sleep analysis stopped
My charge 2 stopped analyzing my sleep and none of the tips fixed the problem, can it be returned for repair/ replacement??
Charge 2 doesn't show map for auto-detected walks
my walks are getting recorded with auto recognize but there is no map of the walk.. All other data is available, distance, steps, heart rate etc.. Moderator edit: updated subject for clarity
A Charge 2 for my daughter
My 15 year daughter bought a Charge 2, but we cannot get it to work. She cannot create an own account, but I have to create a parent account first. Why on earth!? Now after spending quite some time on creating a child account for her, it says she nee...
Exercise Tracker not showing summary of results
After my exercise (WALK) I press and hold the button and I do see the flag icon. When I press the button again to see the result summary it is not displaying the results. It just shows the 'WALK' selection again, Displaying the results was previously...
charge II keeps flashing notifications on/off but won't go back to normal function
My charge II keeps flashing notifications on/off and wont stop til the battery is dead, whether synched or not, and if the button is held down it goes to the main screen then right back to the flashing screenAny suggestions would be appreciated
Charge 2 not syncing with phone or computer
My charge 2 don't make connection with my phone or laptop. Charge 2s screen can't work and I am hopeless, what should do? My laptop find charge 2, but cause charge 2 doesn't work, I can't use that. Sorry for my bad english, I hope that ypu guys under...
sync error
syncing version 2.83 download?
How do you press the 'pin' on the fitbit, when it's in the charger, so you can restart it?
I need to restart my fitbit because it stopped synching. Many people said to restart it. I read those directions and connected it to the charger. Now the 'pin' no longer sticks out to press. So my question is ...How do you press the 'pin' on the fitb...
Resolved! where are the sleep stage bench mark stats?
in the explanation of sleep stages, i see this page: https://help.fitbit.com/articles/en_US/Help_article/2163#Benchmark i like the idea of comparing my statistics to a benchmark, but i can't seem to find the my stats vs benchmark comparison. where ...
Resolved! No charge on Charge 2
Had my Charge 2 for 18 months, it's suddenly stopped charging. Showing a fully charged battery but then when I take it off charge it dies immediately. Please help!
Can I get more than just Whatsapp notifications?
What phone allows you to see WhatsApp notfications on your Fitbit? can you only choose one for example either text message, Facebook notifications or WhatsApp? And not all three? Moderator edit: Subject for clarity
Charge 2 won't synch after running out of battery
I let my Charge 2 run out of battery and didn't wear it for a month. I charged it up again a few days ago and it's stuck on the date and time of when it ran out and it won't synch with my Android phone... it was working perfectly before. I have tried...
Sync with iOS health
Does fitbit app sync/integrate with Apple iOS Health app??
Resolved! Time adjustment when traveling abroad
When I'm traveling abroad and sync my Fitbit with iPhone, so the time zone gets updating automatically. I'd like to know how the data is collecting during this kind of situation especially when I'm traveling between the US and Asian countries which t...
Charger 2 stroller and baby holding
i got the charger 2 Fitbit to help lose weight from having a baby. It seems to not track my steps when I carry my son or push a stroller. Any thoughts? Solutions?
Turn off reminder to move
Got my new charge 2 today and trying to find ways to prolong the battery. I went into Devices and turned "off" reminders to move... Went back to previous screen where that option is turned off for a second, then flips back to 9-6pm. I've done this se...