Forum Posts

SpO2 clock face shows only dashes-Sense

I switched my clock face to the SpO2 clock face and not only is my SpO2 saying "SpO2 not Installed", no data is showing at all, not steps, not heart rate, not active minutes, nothing.  It is all dashes.  I have tried: 1. Switching clock faces and swi...

Carroej by Jogger
  • 205 Views
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Unable to install SpO2 clock face on Sense

I had been having problems downloading the Sp02 watch face, then when I finally got it to work,  it kept showing Sp02 not installed.  I finally went to the Fitbit app, not the 3rd party app and installed it from there. I wish they would have just lis...

SpO2

My SpO2 Has not synced since I did the latest firmware update., any suggestions?

AJ1213 by Recovery Runner
  • 134 Views
  • 1 replies
  • 1 votes

Sense SpO2 clock face not available in Turkey

Hi, I relocated from Germany to Turkey and the SpO2 clockface (the only clockface for me!) that I have been using automatically changed upon landing to something else, and I cannot switch it back no matter what I try. Any ideas?   Moderator Edit: Cla...

Minsela by Jogger
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  • 3 replies
  • 5 votes

Resolved! Sense won't track my SpO2 data

The last 2 nights e en though I slept mure than 3 hours jy sp92 not collecting data on my health metrics  can anyone help   Moderator Edit: Clarified subject

Sense SpO2 stopped working

Bought a sense a week ago and everything was working fine. I was able to see 5 nights of spO2 data in app and on clock face. But the last two nights, there was no spO2 data in app - it's says "no data" on health metrics - and the clock face shows "--...

yy3 by Jogger
  • 214 Views
  • 4 replies
  • 1 votes

Sense Sp02 data during the day

I think FitBit should make the Sp02 tracker work when you need it, not just while you sleep. I had a watch before this one where I could read my Sp02 levels whenever I needed throughout the day. Mine tend to go down to 90, which makes me super dizzy,...

Sense won't track my SpO2 data

My sense does not seem to be tracking my Oxygen saturation (Spo2). I opened the app on my iphone and downloaded the clock face, which installed properly as expected. I clicked on "download SPO2 tracker app" and a separate app does not appear...I am a...

Oldsalt66 by Recovery Runner
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  • 3 replies
  • 3 votes

Sense doesn’t make sense.

This is supposed to be the best most advanced  fitbit on the market. $400 price tag. It can only tell you blood oxygen and skin temp while sleeping. A basic smart watch from Amazon for $40 can figure it out on demand. those watches also have all of f...

Sarahdem by Recovery Runner
  • 118 Views
  • 1 replies
  • 3 votes

SpO2 isn't installing or working on Sense

To day Today sense came in. Spo2 installs android. Smartwatch sense sat not instal 5x Smartphone restart and sense.10x syncNope it say not instal and phone fitbitapp say instal. wtfBTW by Labels Sense is not add on your forum   Moderator Edit: Clarif...

Sense Not staying on Wifi to change Clock Face

I got my Sense almost 3 weeks ago now and I have been unable to get it to connect to my Wifi and stay connected so I can add the SpO2 face to get that metric. It will show up on my Wifi  listings (I can see it connected when I look on my computer) as...

Sense changed the clock face by itself

I was perfectly happy with the SpO2 Blue clock face on my sense.  A few hours ago it disappeared and was replaced with the Spectrum clock face.  Now, the SpO2  Blue clock face won't download and install.     I noticed the hijacking when I wanted to c...

gstaton by Recovery Runner
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  • 4 replies
  • 3 votes

Resolved! SpO2 and Floors values still not ok

After several weeks and many user complaints since the latest firmware update, whose threads have been closed, my SpO2 values are still not reliable. From night to night, I keep getting alternating values of 93%, 95%, 93%, 95%, ... and so on. Figure ...

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Spo2 not installed

Good day.My Sense is updated to Version 3.45.1 (20263586).  The SpO2 app is installed. When I sleep with the watch, sync in the morning, and wait a while before checking SpO2 in Health metrics, I simply get a message to download an SpO2 clock face an...

Resolved! SPO2 data on Sense but not in app?

Have the opposite situation from most it seems. The Sense is showing me my SPO2 data on the watch face (at least after a reboot and 20% battery life or night, because of course...); but no matter how often I sync the data, the app continues to tell m...

Sense-SP02 Tracking Solution

I just want to give everyone a heads up, I have spent some time figuring out why sometimes the Health Metrics of the Fitbit App will say "No Data" under the SP02 Heading or the SP02 Clock faces will say "Unable to read SP02" And have a solution.    I...

2 Questions, Sense - SpO2 and Bluetooth

Hello, was wondering if you could offer me some advice on 2 separate issues:   1) SpO2 reading - since I updated my sense, the SpO2 is reading "No Data" on the Health Metrics tab on the app; however, on my watch, it does give me a reading.    2) Blue...

A5kil3s by Recovery Runner
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  • 3 votes

Sense SpO2 simply does not work

No matter what support offers , this simply does not function. Mine gas never displayed, never showed a graph, ever functioned, even though at times it shows that it is recording. The Sense also regularly misses floors climbed, loses connection, and ...

No SpO2 readings since latest firmware update

Firmware updated a few days ago and haven't had an SpO2 reading since. Restarted my Sense which usually works. This didn't work.  Deleted it and re-uploaded it to my phone and deleted and downloaded the app. Nothing. Very frustrated with such intermi...

ECG or SpO2 disclaimer

Is there a reason why there is an incessant disclaimer for using the Stress Management score [each time you logon] but never a disclaimer to be agreed to for using the ECG and SpO2 functions, especially in countries where it's not currently available...

Guy_ by Space Racer
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  • 5 votes

Resolved! SpO2 data doesn't appear on Health Metrics

 I purchased the Sense and it was working fine up until the last fitbit app update. The spo2 clock face works just fine but it doesn't show any stats in the health metrics now. I also pay for fitbit premium and I just checked to make sure the subscr...

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lilshaedy by Recovery Runner
  • 7848 Views
  • 14 replies
  • 63 votes

Sense says can't read SpO2

My watch started giving me this message the day before yesterday.  I have tried all things, uninstalling apps, rebooting, etc. nothing helps.   Can't read SPO2" (Sense Watch and Android Phone)   Moderator Edit: Clarified subject and merged replies

the4as by Base Runner
  • 307 Views
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  • 4 votes

Resolved! SpO2 data suddenly not syncing to the Fitbit App

So in Health Metrics for SPO2  all I get now is:   Download Clock Face  (Link) Download SPO2 Tracker App (Link)   Neither of which solved the issue.   Since 2 days ago.   Really annoying!       Moderator edit: subject for clarity/label     

Dutch125 by Base Runner
  • 12806 Views
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When will Sense apps be available in Latin America?

I recently bought a Sense Health watch because of the ECG and SpO2 apps.  Today I am really mad because it seems that there is NO availability for meany of the features for LatAm (Colombia). Can we have a tentative date?    Moderator Edit: Clarified ...

Sense won't track SpO2 data

My Sense was tracking SP02 but stopped 2 nights ago. It was saying install SP02 app but I have used that face continuously for about 3 days. Yesterday I updated that clock face and the message changed to sleep to track. But again nothing this morning...

Sense SpO2 in Health Metrics tile lags by 1 day

My Sense Sp02 graph is always lagging by 1 day. All the other metrics are correct. What is the cause of this?   Moderator Edit: Clarified subject and updated label

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SpO2 data unreliable with some clock faces

Could it be,that SpO2 works ONLY when I have the "SpO2 Signature" face on overnight,but NOT when I have "SpO2 Waveform" or "SpO2 Active" face overnight? (??)   (Fitbit represantatives, pleas comment ...)   Moderator Edit: Clarified subject and update...

pavfer by Recovery Runner
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  • 5 replies
  • 4 votes

Resolved! Sense not tracking sleep score or SpO2 data

My sense will not measure my sleep score or spo2 during sleep any longer. I'm putting the watch in the correct position every night. Help please.            Thank you,           Kelley1207   Moderator Edit: Clarified subject

SpO2 usefulness?

Given- that the SpO2 measurement is not available in some countries- that it doesn't appear for some people- that it isn't appearing regularly for others- that it takes so long for it to appear, when  / if it does- that it will consume 2 days of batt...

Guy_ by Space Racer
  • 142 Views
  • 2 replies
  • 3 votes

Sense won't track SpO2 data

Same here!!! I've never had an issue with spo2 until now   Moderator Edit: Clarified subject and updated label

TW49 by Jogger
  • 415 Views
  • 10 replies
  • 1 votes

Sense display stop working

My sense watch face no longer displays since 2 days ago after I charged it. Everything seems to work and notifications will show, my 10k steps alerts appear, my alarms appear also. But cannot see the time or battery life. It is just blank - help  The...

DAP62 by Jogger
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  • 1 replies
  • 0 votes

SpO2 data missing last few days

Health metrics seem to be fixed recently however the SpO2 data has stopped updating for the last few days. I have the SpO2 sundial watch face installed and have seen it recording.Has anyone else had this problem that only seemed to impact the SpO2?

Piquet01 by Recovery Runner
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  • 13 replies
  • 2 votes

Resolved! Spo2 data on healthmetrics lags a day

Today is 13th and I wore the watch to bed last night with spo2 installed. It captures data but shows a day behind and says no data last night. In contrast,spo2 watch face shows in correctly     

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deendilan by Recovery Runner
  • 183 Views
  • 4 replies
  • 1 votes

Sp02 tracker isn’t showing up on health metrics

When I go into the health metrics under the sp02 tracker, I have the you need to install the watch face or the app message. I already have both installed and I’ve tried reinstalling them, disconnecting the Bluetooth connection to my iPhone and reconn...

Red lights not flashing suddenly

The red and green lights used to flash all this while on my Sense. Since this morning the red LED is not flashing anymore. What could the reason be?      Moderator edit: format

Paromita by Recovery Runner
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  • 12 replies
  • 2 votes

Resolved! How do I see SpO2 data on Sense?

Hi all. Have just decided to give the Sense another go after returning mIne when it first came out.  Received it yesterday. Do we still have to download a stupid specific clock face to get a nightly reading or does it now work with any clock face?  M...

Sense stopped tracking SpO2 data

On June 1 2021 the SpO2 tracking stopped and the Clock Face I was using "went away".  The SpO2 app is installed and all permissions are granted.   Moderator Edit: Clarified subject

gstaton by Recovery Runner
  • 197 Views
  • 1 replies
  • 1 votes

SpO2 and ECG on Sense not working in Kuwait

Why SPO2 tracker is not working in Kuwait? This is frustrating, one of the main reasons for buying sense is spo2 tracker and ECG app and both are not working in Kuwait and Jordan. Quick replies are not working on iphone    Moderator Edit: Clarified s...

Sense won't track SpO2 data

Only had my sense just over 2 months and my spo2 sensor has stopped working, anyone else had the issue? Not to happy considering how much they cost   Moderator Edit: Clarified subject and updated label