So this is going on from quite some time now . I used to think that may be I replaced with bad batteries but it does not seem to be the case anymore. I change new batteries 5 days ago , after 3 days Aria is showing low battery symbol again. I am not ...
I bought a used Fitbit Aria and reset it. I’m unable to connect it to my home network. I’ve tried with the guest network solution (both with and without password) and changing the DHCP/NAT settings, without success. What happens is that I can connect...
Hi, our Aria scales were purchased new back in late December 2016. They worked perfectly until around 10 - 12 months ago then started to consume batteries at an alarming rate!Batteries only last a few days until they are flat.I have tried different t...
So for some reason, my aria Fitbit scale won't allow my wife and my sister to switch and find their initials after weighing themselves. They are 10 pounds different in weight, not sure if that matters though. I don't seem to have that problem but I'm...
I’ve run into a LOT of problems with my Aria 2. I’ve gotten the “step off thinking err” message (yes, placed on hard surface and barefoot 5 x’s), I’ve had it just not turn on at all after having put in brand new batteries, took batteries out, back in...
Hello all, just wanted to get some feedback on the Aria scale. A few of my friends had the scale and they all stopped working. I really don't want to spend the money and have it die on me. I have some some quality trust issues with Fitbit. Seein...
My Aria will display a weight that is 5 lbs greater on the first weigh in than on the second. This happens every time. For example, I step on and weigh 280. I step on again right after and I weigh 275. This happens to my wife as well. It is alwa...
There are many complaints on this site about body fat % which I concur with. My husband and I are about the same weight. When I weigh myself on his user my body fat % is 17% whereas on my user it is 38%. The converse is true for him ie 38% on my user...
Hi guys,I have been using my Aria 1 for more two years but now I changed WiFi device and couldn’t connect so I made a reset to solve it but totally couldn’t not make the setup now , any advice please ? thanks
Lately between my watch and my scale I have had nothing but issues with Fitbit’s products. First it was the watch. I gave up and went with an Apple. My cable company gave me a new router. My Aria will not connect to it. I have tried removing the devi...
So I'm trying to set up my Aria at my house and with that a new Wi-Fi name it's only 2 numbers and can't find it after I connect to the Aria wifi then to switch over to my house Wi-Fi. It finds others around. Moderator edit: updated subject for c...
I have to say, that seemingly like a huge number of suers, I have been struggling with my Aria scales for a number of years. Issues include, dropping the wi-fi net-work and refusing to reconnect without a full reset, constant "thinking" for prolonged...
Hi I am curious if the Fitbit aria is able to store a week or two worth of weight readings until it is reconnected to the original network it was set up on, and then upload all of the past readings. Moderator edit: updated subject for clarity
I’ve been trying for HOURS over 2 years to connect my Aria to my WiFi with no success. I get to the end only to get WiFi ERR message. Looks like I’m in good company!!! Spent $100 for this Piece Of **ahem** device. Doesn’t appear Fitbit backs its pr...
so bummed. i’ve tried everything. even when support got it working for me after my comcast router change. 2 days later can’t connect again. Aria s just are not compatible with new routers. end of story. such a waste of an expensive scale that i loved...
Took me a day to figure out; but here's the secret sauce: 1. setup your router on 5GHz band only. 2. setup your wifi extender on 2.4GHz band only. Use the same SSID / password as the router. 3. setup the Aria as usual using the SSID / passw...
I want to add my dog to the scale to keep track of weight any way how to do this? It looks like you have to be a Fitbit user?? NO bueno. Moderator edit: updated subject for clarity
I just moved into an apartment building, brought my scale, went through the connection to the WiFi but I won’t sync. I managed to get it synced after the initial connection but after that it won’t do it anymore. I kept getting “no sync” so I tried re...
I bought a new aria after losing my first one in a house fire. I cannot sync it to my Internet. I’ve been on the phone for hours with Fitbit customer service and my Internet provider with no success. I am returning it to Amazon. Very disappointin...
I've tried the protocol recommended a couple of times and the "Thinking Err" message persists. What are my next steps to getting my Aria 2 back online? Moderator edit: format
Scale is two years old...something mechanical preventing scale from working?
Hi, I have the same problem as many other people here: I get a “no sync” error message when trying to connect my scale to the network. I did not change anything in my network, it was working ok, just one day I stop syncing. In order not to waist time...
Hello For the last 3 plus weeks my scales will not sync with phone, the empty battery sign flashes however they are new and full on the app. The BF does not show and I have tried taking batteries out and waiting 15 seconds still does not work. T...
My Aria has been working flawlessly for years. I even got new wifi access points several months ago, but since I kept the SSID and password the same, it didn't even have an issue continuing to connect after that. However, suddenly within the past few...
When I first bought my Aria through Amway it worked like a charm, keeping weights with Fitbit app, and the battery lasted over a year maybe 2. First the Connectivity stopped working, that's ok I can do it manually. Then I started getting different we...
Given the known privacy issues with the Aria 1 & 2 scales, and the inattention to this given by Fitbit, What other scales can be linked to the Iconic, and is the data sent by the watch to Fitbit actually held in privacy? Moderator edit: format
I need to change the wifi network on my Aria scales but it just keeps automatically trying to connect to the wifi we no longer have. I am going round in circles unable to connect following all of the set up instructions but it just won't do it. I h...
My Alta HR does not record my exercise. Moderator edit: updated subject for clarity
I just installed a new WiFi network for my house. It is a mesh network (linksys velop with three nodes). The aria was working fine on my old network but despite many, many attempts and suggestions from the very helpful fitbit support group syncing ...
I have been through the posts and I see this is persistent problem but so far I can not see if anyone has solved it. I got mine yesterday second hand. I spent 2 hours setting it up and it is connected to my WiFi and my Fitbit account. And that is t...
I changed batteries, contact points are clean still the same problem step off,sensing,error. Moderator edit: updated subject for clarity
Err message when trying to join Wi-Fi, I have two scales with same result.any suggestions. Moderator edit: format
Hi I just bought both 3 x Fitbit Charge HR´s and the Aria scale in the US and was able to connect without any problems in the US. I am now in Iceland and unable to connect the Aria to my Wifi. What I did was : Put the scale in Setup ModeConnect my...
I have no idea why Fitbit thinks it’s okay to release such a high maintenance, persnickety product. If it can’t take it out of the box and connect/sync easily, it’s a crappy tech enabled product. If I have a brand new scale, and your setup is so fuss...
This seems to be a recurring theme. My router is an ASUS RT-AC1750_B1.My wireless SSID is set to 2.4ghzWireless Mode is set to 'legacy' (for b)Security mode is WPA2 PersonalChannel set to 11SSID name alphanumeric onlyTurned off the firewall I have tr...
Folks, Please help. Changing batteries and recalibrating is useless. I can understand difference in grams within 10 seconds. But if I were to measure myself 3 times in a minute, the difference in weight is some 3-4 kgs. Typically, the last two times ...
I didn't do anything differently from what I normally do. But 7+ hours later, the data still isn't on my desktop webpage or my phone app. How can I get it to send? Moderator edit: updated subject for clarity
My aria scale has suddenly stopped syncing with my network. It recognises me by name, but doesn't even go through the attempting to sync process .
My aria scale stopped working. Only thinking...err. I see that many many many have experienced this. When I tried to use the steps advised,it messed up the whole WiFi networking my home and I ended up paying. $399, to a te h guy to come fix my WiF...
My old Aria finally failed and now I have connected a new Aria sucessfully. How do I disconnect the old one so it doesn't keep showing dead battery in my account? It is out in my garage for electronics recycling. Does it need to be out of WiFi range ...
