Resolved! Is the Charge 3 band compatible with Sense?
Will a Charge 3 band for a Fitbit Sense Moderator Edit: Clarified subject and updated label
Forum Posts
Resolved! How do I set time on Sense?
How do you set time on sense?? Moderator Edit: Clarified subject
How do I change the band on my Sense?
Change band on sense Moderator Edit: Clarified subject
Sense wristband keeps coming loose
Bought two Sense watches for myself and my wife. On hers, one of the strap attachments keeps coming loose. On close inspection, the plastic clip on one side is missing its spring, so it doesn’t stay in place and the band slips out. This seems like a ...
Sense adding steps and stairs
I just bought the SENSE 3 days ago. It tracks steps and stairs way more than i actually do. And sometimes the app won't let me add a "driving" exercise to override it. Everything is updated and i shouldn't have to restart or reset a device i bought l...
Sense not staying connected to wifi
I thought I upgraded from an ionic when that took a crap to a sense a month ago. 1st watch seemed fine. Downloaded my Pandora stations just fine. After 3 weeks the watch stopped working. Would not turn on, the logo would pop up then turn off ...
Feedback about the Sense Infinity Bands
Let me start by saying I LOVE my new Sense Watch. Does everything I expected and more! Now as far as the watchband, it is a piece of junk. The new Sense came with a standard rubber band which was expected but the new design is.....Poorly designed, ha...
Right wrist wear - unwanted button trigger
Just received my Sense today, I wear watches on my right hand and I've noticed something funny. When I bend my right wrist all the way forward (away from the button) the button is activated. If I keep it bent, it activates the long press of the butt...
Resolved! Bands recommendations for Sense similar to Ionic's bands style
I had to "upgrade" from the Fitbit Ionic to a Sense because my Ionic was becoming difficult to charge and was acting flaky in other ways that re-installing/re-pairing couldn't fix. The Sense is an OKAY replacement, I guess, but the wrist band is a ...
Why my Infinity band didn't come in a box?
I bought a sense Lunar White/Soft Gold Stainless Steel. I don’t like a white infinity band so I bought a black infinity band. I also bought a black sports band. I have bought bands before and usually they come in a box. But the black infinity band ca...
Fitbit Sense got disconnected and not syncing
Hi I purchased Fitbit sense less than a month ago. Suddenly the Bluetooth would not connect. So I tried factory resetting the watch. Initally it showed a large red cross mark on the screen. Then it started updating using the app's Bluetooth. It...
Unable to get free Sense sports band
Just spent a half hour trying to resolve an order issue with fitbit with no resolution. I purchased the Sense during the sale that advertised it for $199 plus a free sports band. Good deal! I clicked the button saying I wanted the sports band. It sai...
Wristband randomly detaches from Sense
I purchased my Sense in July of this year. The watchband on my Sense began detaching at random while sitting in the car on my way to Moab 2 weeks ago. I contacted customer support and they sent me a replacement band. The new replacement watchband s...
How do I wear my Fitbit sense?
I know you're suppose to wear the fitbit a finger width from your wrist bone and that it's suppose to be able to move up and down (but I don't like it too loose that it's moving up and down. I just find it irritating. ) I've been wearing elastic b...
Customer Service wont ad match
I bought a fitbit sense a few days ago. Now they have a new promo that is the same package I bought plus a sports band. I am well within their 45 day return policy. I asked them to honour the offer and they refused so now I have to return it and repu...
Sense Silicon Band
Hi. I have had many fitbits with silicone bands since 2014. For some reason the Sense silicone feels different and has actually burned my skin several times. What makes this one so different?
New Fitbit sense arrived scratched
I previously had a versa 2 which failed within the 2 year warranty. Fitbit offered me a new sense of 50% off another device. Getting a replacement versa 2 did not come with a new warranty (it would be out of warranty when the broken Versas expired). ...
1-tap to wake up does not work
Hello, I'm newbie with Fitbit devices. I like so much my new Sense but I don't understand what's happening with the 1- tap waking up feature. It seems that just after some seconds that it has been awake, then 1 tap wakes up the display. But trying to...
Resolved! Fitbit Sense calculation is obviously bugged… heres proof.
https://imgur.com/a/B9woAJe As you can see in the image for the bottom entry my “Zone mins” is significantly higher than the actual time period its for. Bottom entry: 5:50-9:02 = 192 minutes. Sense says I got 277 zone mins. 277/192 = 1.44 = 44% over ...
Need Help, Device not Working Correctly.
Hello, After about 6-7 months of owning my sense it started randomly going through a reboot cycle(legit was just sitting on my bedside table ~1 day). When plugged in it would still take a charge but as soon as it was unplugged would start the reboot ...
Are Sense wristbands (sports, leather or Glemaud) all the same sizes?
quick question: there are multiple third party watchstraps for the sense - for example the official leather ones or the sports series or the victor glemaud ones. Are they all the same size and hole positions than the original wristband from the sense...
Sense band detaching
My band will not stop detaching at the top on my Fitbit sense. It smashed to the ground yesterday. I'm afraid it is going to be lost or smashed. I've tried several different bands. It's the mechanism on the Fitbit. Way too expensive to have this...
Sense controls keep losing Bluetooth connection
I'm horrified I upgraded my versa 3 to sense yesterday since then what a nightmare! Sense controls keeping losing Bluetooth connection I have rebooted fit bit insured and tried repairing Spoke to 2 Customer service who basically couldn't help and...
Pain tracking and scale tracking
Hi, I have been a fitbit customer ever since the flex and have had foot pain and now I have osteoarthritis and am wondering if this suggestion will be thought of in the future where we don't have to log manually and can just look to see what our pain...
Sense won't secure to the band
So I purchased a new Fitbit Sense about a month ago and went golfing today. I would imagine my Fitbit Sense is somewhere between holes 1-5 as apparently the watchband isn't as secure as it should be. I don't understand why it can't be a clasp like ...
Feedback about Fitbit Sense Wristband
Is anyone finding that the wristband that comes standard with the Sense is not functional? If I use the smaller band I have very little overlap and no play to tuck under. Haven't worn it that way yet but I would think that design would be very un...
Can't login to my account
I cannot login to my account if I try to login through the web it says "error 1006 access denied the owner of this website has banned your IP address" and if I try to login through the app it says invalid email/password hence I know that both are cor...
Resolved! Is the band of the Sense easier to change?
Is the band on the Fitbit sense easier to change than the Versa ? Near impossible to change that strap. Moderator Edit: Clarified subject and updated label
Upgraded to the Sense
I love Fitbit, didn’t like Apple Watch. Haven’t had this level of “smart watch” with Fitbit. Just want to make sure I protect it properly. I put a screen protector (clear sheet covering) on it but does it need a screen protector (cap covering edge...
Sense got lost in lake while sailing
My son was on a Laser Pico sailboat Tuesday. The boat capsized, as dinghies do, and when he righted... only the fresh imprint of the holes of the Sense sport watch band remained on his wrist. It's distressing to think his nearly brand new, prized pos...
Sense band keeps opening
New Sense wristband has opened multiple times. Yes properly attached. Granted physical activity but isn't this a sport's watch. I'm sure much time and research went into it's development, but, the move to this band is a fail. How do I fix my $200 inv...
Sense band keeps coming loose at the watch base
My wife has the same problem with her Sense. Even with changing to another band it comes loose Moderator edit: subject for clarity
Not impress with the new sense
I have had my sense for about for about 2 wks. I don’t do a lot of exercise for tracking as I’m disabled. I can walk the pool etc. Love it best thing yet of the Fitbit family. One flaw I dropped it well actually it fell of my wrist getting out of the...
Should I upgrade to Fitbit Sense?
I currently have the Fitbit versa 2 and I’ve had it since it came out. Is it worth it to upgrade to the Fitbit Sense or no? I’ve been back and forth on it and can’t decide. Is there another Fitbit coming out soon and should I just wait to see what th...
Sense screen cracked
I purchased the FitBit Sense less than 2 weeks ago and the screen cracked by a simple touch on the wall. I called the customer support and had a live chat with a customer rep and they are unable to replace the product. This product is meant to be use...
When is new software coming out?
Hi, any news when the new software for Fitbit Sense will be available? Does fitbit as Apple add new functions or only fix the bugs?
Should sense be charge to 100%
Hi, In case of my Huawei phone, the battery level should not be below 20% and not exceed 90% to extend the battery live. Are there any guideline regarding the above and generally charging for Fitbit Sense?
Sense wristband opens too easily
Hello,I have a problem with the strap on my new Fitbit Sense. Both the original silicone bracelet and the replacement metal bracelet can be opened very easily with the movement of the arm alone. I have already almost lost my watch several times. The ...
Sense shuts down and powers back on
My sense is about 6 months old. Recently it started to shut down spontaneously now and then. It doesn't matter how much battery there is left,50% or 80%,it just stops responding to the side button and after a while,the fitbit logo comes on and the wa...